Called Johnny at about 5pm today (Friday). The ignition to my 2006 Honda Element would not turn. He answered, and let me know he could have someone arrive in about 1.5 hours. Exactly on time, Sean arrived and is finishing up me new keys and lock mechanism. I am very impressed at thier service and promptness. Sean explained what he was doing and invited me to look on. I'm very grateful for thier ability to get me taken care of late on a Friday. read more

Johnny Locksmith - Keys & Locksmiths Near Me - Phoenix, Arizona

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Called them at 11:30 and someone arrived in about an hour. The lock to the front door of our business was not working properly, and had been fixed by another locksmith about six months prior. The previous locksmith fixed the lock mechanism, but failed to notice that the issue started because the door lock did not line up with holes on the connecting door. The gentleman from Johnny Locksmith made the holes slightly larger and it fixed our problem by 2pm. Great service and reasonably priced! read more

A HUGE thank you to Johnny Locksmith!! They sent Avi my way yesterday and he was impeccable! He helped calm my nerves since I had no idea what to do and was freaking out. He had made one set and it didn't work so he told me he had to go about 30 mins away to make it again with a different machine; he was literally back within the 30! With a fresh set of keys!! Two keys for $155 you can't get better than that I will refer Johnny Locksmith to anyone we ask and will listen!! Avi needs a raise!(: read more

Johnny Locksmith - Keys & Locksmiths Near Me - Phoenix, Arizona

We had two homes re-keyed one due to a lockout one was a new purchase . The service was timely and technicians arrived on time, the quality of work was excellent and Moses the first technician went out of his way to free my locked in dog !! The second technician was also excellent and got the job done! The office team from Johnny to Abbey were A+ !! Thanks for the great service read more

Wonderful! Came out the same day and was very accommodating of my schedule. Great work, fair price, very friendly. Highly recommend!

Luis came and took care of us today and I so much appreciate his help ! The company and Luis took care of the keys quickly and charged us a fair price. Thank you guys! read more

After I locked myself out of my house Jacob came to unlock both my security door and front door and he was great! He arrived in 10 minutes and was able to get all 3 locks (one which is upside down) unlocked with no problems. I highly recommend him! read more

After being involved in an attempted carjacking..the robbers broke my car key while still in the ignition. I was able to locate Johnny Locksmith on facebook. Shon came out to my place and made me a key & a spare key for a flat rate..cheaper than the dealership read more

Outstanding customer service from start to finish. The person who answered the phone explained all my options to change the locks. Offered a suggestion to make the service cheaper. Said he could send a locksmith out in 45 minutes with no rush charge. I called 3 other locksmiths after and Johnny Locksmith had smashed their price and time. Their competition even told me, "no that's a great deal." The locksmith, Louis, who came to our home was professional, courteous, and a fun guy to talk with. He had our locks changed in no time at all! Best prices, outstanding customer service, and super fast arrival time. You can stop searching now if you like. You've found the best! read more

My ignition on my Toyota 4Runner completely went out. I was unable to turn my key. Ilan came by and checked out the job. He went out of his way to locate a ignition for my car. (It wasn't a easy find). He came back with the part and installed it. Works perfect! Ilan is a very professional, cool and trustworthy guy. Use them! read more

This afternoon I had the bright idea to relax outside in the yard with a couple of cocktails with my mate. It is so nice outside! Threw on some shorts and sat down in the sun. She followed me a minute later and cringed at me. "Did you happen to bring your keys?" Um, no. Why, I ask? No reason -- other than she locked the door behind her and couldn't get back in. *face palm* ... I will spare you the middle part, where we lament at how nice it would be to be inside the house, eating food, and being able to go to the bathroom whenever we wanted. In walks Mr Magic! Right when he said he would appear. He came quickly, and the lock to our kitchen door was opened within 3 minutes. No problem! He was friendly, as well. That is always a plus. I mean he could have had a surly attitude, what with the shenannigans of 2 silly girls locking themselves out of their own home... but he was cordial and helpful. The price was relievingly (yes I just made that a word - go tell urbandictionary for me will ya?) decent as well. So hip hip hooray for Mr Magic (or Johnny Locksmith, whichever you think is best)! read more

What a SCAM!!! We were stranded at the airport after my husband left our keys at security in our vacation city. When arriving to our layover airport we called to schedule this locksmith for our arrival at our home airport a few hours later. Initial call was at 4:30pm and scheduled a 7:30pm appt. once we landed we called to confirm our appt 20mins later and the Jerome told us he was on his way, about 30mins out. We mentioned we had 2 young children so please hurry. An hour later, now 830pm we called again to ask where he was. Again he said on his way, 20mins out this time. Another hour passes and still not there. We call again questioning his arrival- we called other locksmiths but no one else was available as it was a Saturday late evening at this point. This time he says he is on his way and finally asks a more specific location at the airport for where we are. It is now almost 10pm when Jerome finally arrives about 1030pm he starts to open the door then before programming the key quotes us a price for a basic key. We asked the pricing on the phone at 430pm and we're quoted $220 for basic key, no FOB. The new quote was now $310. WAIT. . .WHAT???? 3 hours late to the appt and now you want to charge us more??? What BS! We argued that wasn't the price we were quoted and Jerome simply stated "sorry, I was just guessing the prices earlier when I quoted you". UNACCEPTABLE With 2 toddlers and having traveled 4hrs to then wait on curb for another 3hrs this guy knew we had no other option than to pay whatever "new" price he said. We were able to get it down to $265 but not without fuss. We finally left the airport at 11:15pm. While Jerome was there, he answered 2 calls for new appts. Both he quoted 30mins. He was with us for about an hour. He lied to both of those people about timing. Definitely a miserable experience and the 2 over tired, hungry toddlers weren't even the worst of it. This company was! Jerome was! AWFUL SERVICE, CUSTOMER SERVICE, and NO RESPECT FOR THEIR CLIENTS read more

Update- we recently had to have our lock replaced by different locksmith company. This company originally came our and changed our two locks. One the front entrance to our business and the other to back door. A month later the entire lock fell out of the back door. They came out and replaced it. We have not had any further issues with that lock. Our front door however began to give us problems. The lock would stick and we would be unable to unlock the door. It became very difficult to turn both from the inside and also with key from the outside. I have changed my 5 star to 2 star. read more

First lock out company I can negotiate with, and came within 15 mins, took less than a minute to open my car. Awesome

I need a duplicate key for my jeep patriot since it broke. I called Johnny locksmith and they got one of their technicians to come out within half an hour. Louis was able to solve my problem in real time and give me the keys I needed. Awesome! read more

Couldn't get my lock open after coming and trying for less than 10 min, and then we made me pay the entire rate for not even doing anything. I asked if we could meet half way on the cost and he refused read more

Excellent service and communication. I was very pleased how quickly the turnaround time was. Definitely would recommend.

Osher and his associate came all the way out to Scottsdale today to rekey my motorcycle. They were timely and efficient and so friendly! Osher spent his time making sure that everything worked perfectly, which is expected of course, however my bike is a 1989 and he had to use his senses to make new keys for it rather than just using a code!! He 100% exceeded my expectations and he did it all for a great price in my driveway at home. He seriously has everything rigged up in his van for total mobile service! He was the first to respond. He gave the best price quote. He was constantly responsive when I had questions online and in person. He wins. Hire him. Johnny Locksmith should always be your top choice for any locksmithing need you have!!! read more

Look. If you are looking for a locksmith to rekey your house....STOP. You found them. Not only was the quote to price on spot, but the professionalism and honesty was unexpected to say the least. In, out, not problem. Even gave me a pros analysis to my locks. Thank you. I'm now safe. You guys rock. read more

Johnathan came out as soon as we called. We were back in our vehicle in less than 30 minutes from the time we called. He's very polite and personable. He takes into account your vehicle type and the best way to open it up. He accepts credit cards, cash, and other methods. read more

I called this company and Johnny came out right away. He gave me a competitive price and his service was really good. I thought it would cost more than it did. This company rocks and I really recommend them. read more

Johnny came quick when I locked myself out. Cost me $85 bucks but it was worth not breaking a window. Good guy.

Johnny Locksmith was so easy to work with and Lois made a stressful process so much easier! It was easy to schedule for a rekey the very next day at a time that was convenient for me. Lois was on time, professional, courteous, and fast. Additionally, the prices were reasonable. I cannot recommend Johnny locksmith enough, I will definitely go through them any time I need a locksmith in the future! read more

Excellent Service and very fair pricing! They showed up and fixed all of my locks within 45 minutes of my initial call. I would definitely recommend them to a family or friend or use them for future services. read more

I called Johnny Locksmith and the locksmith was able to assist me the same day. I had to have a key fob programmed and I hadn't shopped around, he was actually the first one I came across that specialized in what I needed which was programming it for my BMW. I felt the price was reasonable considering the research I had done online about the approximate cost. I stayed in the office while he went into the sweltering heat to program my fob. Johnathan is very personable and willing to provide advice and insight. Happy I found him! read more

I called Johnny Locksmith on a Saturday morning to help me cut a lock off of my storage unit. I was about an hour away and they told me they could have someone there in about an hour. I did wait about an hour an extra half hour after the time promised but Luis showed up and was able to cut the lock off in less than 5 minutes. He was friendly and personable and I would definitely use this company again. read more

I reached out by Yelp message at 4:30 PM, and they responded instantly with a quote for my lock-out. The tech called as soon as I responded to the message with the time he could get here--25 min. Sure, sure I thought--with this rush hour traffic, I'll be lucky to see him in an hour, then who knows how long it will actually take for him to get the door unlocked... Surprisingly, the tech arrived at 5:00 PM and it took less than 3 min to get the door unlocked and process the payment using our phones. I could not be happier. Fast, efficient, and friendly--Highly recommend! read more

Jacob rekeyed all of the locks in our new home and did a great job. He was very thorough and helped us out a lot. We would highly recommend using him! read more

I would highly recommend Johnny Locksmith to anyone! I locked myself out of my car and he showed up within 10 minutes and had it opened in no time for half the price of the last locksmith I used. He was also able to program a car remote for me since I never received one when I bought the car. He was friendly, professional, efficient and reasonably priced. Everything you could ask for from a locksmith! I will call him again for all my locksmith needs. read more

When you lock yourself out of your house THREE times in five weeks, you can be qualified as enough of an expert to know a good locksmith when you find one. He showed up when he said he would and quickly unlocked my door for a reasonable price... what more could you want from a locksmith?! read more

Locksmith was almost 3 hours late. When I called him 20 minutes after he was supposed to be here, he sounded like he just woke up. Said he would be here in 45 minutes, ok that's understandable. Calls me an hour later says he just left. I felt like he had no value for other peoples time. Once he got here he did do a good job and was able to fix my lock ignition cylinder and did honor the 10% discount offered when you call from yelp. Overall he does good work but if you're stranded somewhere or have to go to work call someone else. read more

A man of honor. I won't go into detail but this man stepped up and took care of a bad situation and made it right. If you want a gentleman to take care of your lock situation this is the guy. read more

On time, efficient, friendly and fair pricing.. can't ask for more!

UPDATE: After last review (may or may not be connected - but believe it is ) I felt the need to write an update. I had received a call from Abby at the company who left a voicemail. I called her back and she was extremely nice and very apologetic over what had happened. She said she had taken it on her own to let the owner know what had happened, and offered to send someone the same day if I wanted to change my locks and at no charge. Again, my problem happened after someone stole my backpack that had a copy of keys to my home in it as well as my address and more. When their tech, Jerome didn't show, I didn't sleep well wondering if someone was going to be coming in my home. I was impressed that they offered to resolve the problem and without my asking. They certainly deserved a chance as does everyone. The biggest problem (and why I upgraded their rating, but only to 4 stars), Jerome was the only tech available. Even he deserved a 2nd chance. She said he would call me. He did not, then. I called back and she was very upset since about 20 minutes had passed. He finally did call, and left a message while I was on the phone. I called back, but got a message that his voice mail was not set up! Are you kidding me? I called again to Abby who did a 3 way call. He said he would be here in about 15 minutes. He did show up, wearing a mask and following all "suggestions for Covid". I thought this can still work. Unfortunately, every time he then came in my home, the mask was gone, while I sat there wearing one, being at high risk. Should I be the one to take all the precautions in my own home? Then I am watching him.... and listening to him. I see him having trouble with the lock and pushing hard with the screwdriver. Then I actually hear him say to himself "Great, now it's broken, what do I do now?" I asked what the problem was and he said the screw broke off. I asked broke off where? He tells me inside the lock! I asked if he could fix it, and he replied: "well, I Don't have some magic tool." I asked what happened the night before, and he said, he "lost track of time, and was concentrating". I was thinking - OK, so when the job was finished, he couldn't call? He actually did apologize, but did it really matter since he had to be sent here by the boss, and still managed to break a screw in my lock and leave it that way? In the end, I will revise my opinion of Johnny Locksmith after seeing that Abby does care about the business and the customers. I think you probably should give them a call if you have a problem.... BUT... if Jerome shows up at your door, I would definitely say "NO THANKS". This man either needs more training (a lot more - and not just in changing locks, but in customer relations also, and definitely needs to learn not to lie to the customer! I had several including when after hearing him say "great, now it is broken" he tried to suggest that the screw could have been broken before. Oh please... I had the lock changed about 6 months ago when I moved in. Does anyone really think if it was broken then the screw wouldn't have fallen out by now, or the lock wouldn't be moving? Again, I did mention this to Abby and she was again very apologetic and concerned with everything that happened, so bottom line, take a chance on Johnny Locksmith, but lock Jerome out! read more

I have been using Johnny Locksmith for a while because he was reasonable or he would negotiate his price. Today one of his workers came to my house to rekey a 2006 Chevy Avalanche which we all know doesn't need to be reprogrammed but there is no chip. When I had called Johnny he gave me a price of $140 which was super reasonable. After the service man re-keyed my husbands truck, the service man asked if he needed an extra key. Now my husband not knowing that his truck key doesn't need to be reprogrammed said yes to the man that he like a extra key. The service man said it was $40. So my husband thought it was a good deal he took again not knowing that the key didn't need to be reprogrammed. After all was done my husband hands me a key saying he got a extra key for thinking he did a good job for me. I asked him how much did you spend and he said $180. I said no, wait what? The price was $140 and then he said he charged me $40 for a spare. I said are you kidding me, we could have went to Home Depot to get a duplicate key for $2. So basically Johnny I will never use your service again. I have referred people to you and I will never ever do it again. That was a very dirty move to get over on someone who has been loyal to you. I am going to post a picture of how long I have been using Johnny Locksmith. This pic is a review from google 3 years ago read more

Johnny Locksmith - The first time I had Johnny Locksmith and had been using him ever since. I've sent family to him. I've used but not again!!! - Keys & Locksmiths Near Me - Phoenix, Arizona

Messaged yeh night before for a quote and immediately received quote and scheduled a time. Came the next day on time and received Prompt service, quick configuration and great price! Will use again!! read more

Jonathan is great. I had the deadbolt on my front stuck, Jonathan answered my call right away. It took him a little while longer to finish up the job that he was on when I called, but he would call and update me and to make sure I didn't have an emergency (I didn't). He and his assistant Shawn showed up, were professional, friendly and efficient. They fixed the problem quickly and I am thrilled with how well the lock works now. read more

He charged $140 to unlock and remove the inner workings of the lock on a storeroom. He dropped all of the fragments and lock parts on the floor and didn't clean any of it up. He just walked away. I won't call him again. read more

I left my keys in my car New Years night someone stole my car keys and I had no car for a few day to take my daughter to school these guys pulled shorty best price and town and very good customer service they helped get my car open and reset my battery for me all of this all on short notice I highly recommended them. Also Louise is the man to call!!! Johnny locksmith is the one to call read more

Johnny Locksmith - Keys & Locksmiths Near Me - Phoenix, Arizona

I have used their services twice now. The first time, I had them come out to replace my Ford Fusion key fob. It was $300. I thought at the time, that price was ridiculous but brushed it off because it was done correctly and they came out to me the same day. The second time, I locked myself out of my bedroom and they came out within 30 minutes and were able to unlock it for me. I figured it couldn't be more than $50 to unlock a door.. It was $85 just for that. When I got the invoice for the service, it stated it was $55 just for the trip charge and $30 for the unlocking of my door. We live 3 miles exactly from the address they have listed on yelp. The prices are INSANE. And I'm sure I could get the same quality of service, if not better, elsewhere. The only reason I am giving two stars is because of the quick response time. read more