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    John Varvatos

    3.5 (29 reviews)
    Closed 10:00 am - 8:00 pm

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    John vavatos used is my most favored brand. But the way they take care the defective products are very disappointed me. No more john vavatos
    Leon G.

    John vavatos used is my most favored dress brand. But the way they take care the defective products are very disappointed me. Actually the similar issues happened quite few times. Bought a belt for a doctor friend as a gift from this store. Just used few times in few months. The chrome were chipped off. The boss simply said they can't do anything about it. No more john vovatos!

    A worker on the phone instead of greeting her customers! Horrible! Major RBF too.
    Tiffany C.

    This review is solely on the customer service. There was basically none. Zero. I walked in to find the worker behind the cashier on her phone (see picture-yeah I called her out on her shit). No hi, hello, how are you?, can I help you find anything? She said nothing. Even when we passed her multiple times. I was looking at the shirts and I put them back without folding them the way they are displayed and she gave me the DIRTIEST look. I saw her grab them to refold them. I don't think retail is her calling. I think management needs to take care of this...people like coming back for the clothes but also for the amazing customer service. This location definitely lacks it!

    John Varvato's Artisan Eau De Toilette Spray. Amazing scent; Sexy "for sure"!!
    Cara T.

    Stopped in yesterday, greeted by Angel. Asked if I needed assistance, I was deciding which cologne to purchase for my husband as an Anniversary gift. Found the one I was looking for after I smelt each scent. LOL Angel was helpful and pleasant as well as the other three associates in store. Clean store, pleasant atmosphere and was offered a bottled water to drink during my purchase. This is an extremely expensive brand. I've seen other Yelp reviews regarding this location. I would hope that with the fact of it being in an "Outlet Center" : the high price point, area & that many of these customers come from various "walks of life" traveling through here , that they are respected , accepted & treated to a pleasant experience- just as I was. We as customers may differ, but we all have money that spends the same. I've worked in retail for many years. My attitude & the way I was trained was to always treat EVERYONE equally, be pleasant when approaching ALL patrons, never judge on appearance 'cause you just may "let the great one get away", by loosing out on an amazing customer, sale & life learning lesson! Please always be aware of this when working in retail!

    Coolest store in this mall

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    Ask the Community - John Varvatos

    Review Highlights - John Varvatos

    ***Important Tip: Make sure you want what you want before you buy since the store doesn't doesn't do returns or exchanges.

    Mentioned in 2 reviews

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    It had been about four years since my last visit to this Moncler location, so on Columbus Day…read moreweekend I decided to stop by while I was in the area and in need of a nice lightweight jacket. I was pleasantly surprised by how smooth the entry process was -- I only had to wait about 5-10 minutes, which was much faster than my previous experience. The door attendant was professional and explained that all associates were currently with clients, but he would introduce me to someone as soon as they were available. That extra touch of a formal introduction was new to me and made the experience feel more personal and elevated. Shortly after entering, I was greeted by Darlene, who pointed out that the men's section was on the left and women's on the right. She checked in to see if I had anything specific in mind, and when I mentioned I was just browsing, she let me know she'd be available if I needed anything. After a few minutes, I asked about lightweight jackets. Darlene explained that they were currently in the fall/winter season, so most lightweight pieces from the spring/summer collection weren't available. Still, she went above and beyond by checking the stockroom and bringing out a navy cardigan with a hood. She also pointed out a black padded cardigan on the sales floor, suggesting both could work as lightweight outerwear. I ended up trying both and loved the navy one, so I decided to go with it. The only thing I wish had been different was pricing -- a small discount would've been nice. I remembered seeing some items discounted during a past visit around Memorial Day, but Darlene did let me know this particular item was already marked down 30% from retail. All in all, a solid experience -- great service, thoughtful product suggestions, and a well-curated selection, especially if you're in the market for a winter jacket (. I'll definitely check back in the spring to see what new lightweight options arrive (hopefully with a promo!).

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    John Varvatos - accessories - Updated June 2026

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