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Coach

3.2 (100 reviews)
Open 10:00 am - 9:00 pm
Updated 1 month ago

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She was so kind
George T.

Went with my wife to the Coach store, and she found plenty she liked at very good prices. She ended up picking up a few things, and the overall shopping experience was smooth. I think this is her favorite store here. Friendly service check out the lady that helped us was so friendly look forward to coming back. The pricing, selection and servie was good. Pictures below.

Had 60% off nice gift to giveaway or for yourself:)
Eva B.

Great service by Kaylea very helpful, attentive and friendly. Natasha friendly at cashier. Nice open concept a lot of sale 40,50 and 60 % off. Only down side not on shoes. Another when items didn't have a price sign or sticker price have to approach a sale agent, funny several didn't even know prices on there shoe items had to look up. They have a lot new items like these jacket on sale for 50% off nice to gift giveaway or for yourself Thanks again

Coach notebook and accessories
Leona W.

Staff are friendly, lots of selection, price are usually 30-40% cheaper than original. Store is upbeat and busy.

Victoria helped us and she picks out my hand bag and it was the best decision everyone love my coach bag. Thank you Victoria

Their store front at Cabazon....my last Swarovski phone case failed in Size which made a non-matching but wanted it....
Rebekah L.

Not sure how This Coach Factory Outlet store got low ratings of 3 stars?! I went on this last weekend's Labor Day sale, there were tons of sales. Here was the trick: I left on time from home to here around 8:45am, PST and arrived promptly on time for their opening hour at 10am, PST trying to beat the crowds. My plans were carried out on time for such a crowded weekend. I definitely beat the crowds. As soon as I was done shopping, more crowds showed up looking for parking spaces, and it was already 12pm, PST. We were done shopping at the Coach side of Desert Hills Premium Outlets. So we took out Food Truck lunch after. We had to be in and outta here fast due to the heat wave. Anyways, this was the best shopping spree trip I took due to successful planning ahead. Bought more than just shoes. Will take more pics later tonight. Sales that took place were: shoes, wallets and some purse designs. Sales agents were not pushy. They were all walking around just looking out for the store's safety and were readily available when we needed price checks. I will visit again soon.

Black Friday weekend deal
Jess C.

Don't get me wrong - I love Coach and I even love how efficient this store was during Black Friday weekend with checkout and gift wrap lines, but I really don't like how some of the staff were pretty aggressive with seeing if their customers needed help. I know they wanted to make memorable impressions on the customers enough for us to give the cashier their name, but the aggressiveness didn't make my shopping experience as pleasurable as it could've been. I tend to spend more and have more impulse buys if I don't feel like I'm being watched by others. The plus side is that you really can't beat these outlet deals. The Coach holiday sale was 70% off!! It was the best Black Friday deal for me in 2018.

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Review Highlights - Coach

Went with my wife to the Coach store, and she found plenty she liked at very good prices.

Mentioned in 3 reviews

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Cabazon Outlets

Cabazon Outlets

(472 reviews)

$$

I love shopping at these outlets despite the one hundred + degree weather just about each and…read more every time I have shopped here. Certain area of this huge complex are currently undergoing remodeling so several businesses are closed. During this recent visit, I noticed very few customers unlike my previous and many visits where this place was PACKED and nearly impossible to find a parking spot. It actually felt sad shopping here and appeared as though many businesses are desperate for customers. 90% of the stores I noticed, had, "50-70% off" posters displayed on the front windows or "entire store on clearance" posters. There were also two businesses with, "going out of business forever" posters on their front windows. As a shopper, this means great savings on many items but when my of my favorite athletic shoe stores (ASICS) is no longer here, this can't be a good sign. A security guard I spoke to shared that business has been unusually slow this summer. I hope that retailers are not planing on leaving and this just happens to be not only a slow day for shopping but an entire summer of customers staying away.

Nice outlet mall about 20-30 minutes away from Palm Springs and Palm Desert. They have a nice blend…read moreof high end store as well as stores that I can afford to shop at. They are fairly busy on a Tuesday evening a couple days before New Years. I was not able to find outside parking, but did see some spaces in their multi-floor parking lot. There are a good number of stores and places to eat. If you plan on shopping/window shopping, plan for a couple hours to see the whole place.

Jeweler's Touch - Our store is now in Brea!

Jeweler's Touch

(441 reviews)

$$

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Incredibly well-run, family-owned jeweler with exceptional service from start to finish. They were…read moresuper responsive on Yelp, and from the moment I arrived, I was impressed - even the security greeter at the front was so welcoming. They had delicious cookies and refreshments available, which was such a thoughtful touch. I originally came in to resize my engagement ring but ended up creating an entirely new custom ring and setting of my dreams. Everything is done in-house with meticulous craftsmanship, and the process took about four weeks. Flynn was amazing to work with throughout patient, creative, and detail-oriented. The white-glove service and stunning final result exceeded every expectation. I can not stop staring at my ring.

Burberry Outlet

Burberry Outlet

(76 reviews)

$$$

I rarely give out one stars, so you know there's something wrong here…read more I'm all about honesty, so when you advertise a backpack being a certain price ($495), I expect it to be so. Lili was helping us and she also confirmed that the backpack was $495, just as the sign says. However when we got rung up, the store manager Lisa gave the wrong price and refused to offer what was advertised. She said the backpack was $695! Our sales associate Lili told her the price was $495 too, but Lisa still didn't budge. What disappointed me the most was the false advertising and incredibly rude store manager Lisa. You'd think Burberry would value their customers more than to have someone so condescending to represent them. Do better Burberry.

Burberry Outlet at Desert Hills Premium Outlets is a store I always make a point to pop into,…read moreespecially since my experiences here have been consistently positive. I'm honestly surprised by some of the lower reviews because the customer service has been great every time I've visited, friendly, attentive, and knowledgeable without feeling pushy. They usually have fresh inventory, which makes each visit feel different instead of picked over. The deals can still be pricey, but for Burberry, they actually feel like real outlet finds rather than token discounts. I enjoy doing a quick lap to see what's new, even if I'm just browsing. Burberry Outlet feels polished, welcoming, and very much worth a stop when I'm in the area.

Coach - outlet_stores - Updated May 2026

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