IRO is one of my favorite brands - they make such great quality clothing. So glad they have an…read moreoutlet location at Cabazon! The customer service here was excellent. Lupe helped us out and was so sweet and helpful. She gave great feedback and suggestions, and made our time here so enjoyable and fun. Love my new leather jacket and cashmere sweater!! Will definitely make a stop here anytime I'm in Palm Springs :)

First and foremost, the merchandise at Iro is always a favorite!!! High fashion clothing and…read moreaccessories with a price point that doesn't break the bank. They always have cutting edge fashion with awesome flare. But..... the reason for this Yelp review isn't about the fabulous items I purchased but about the above and beyond service I received from the manager Joanne and her sales associate Lupe. Never have I experienced such professionalism or kindness from employees like I did with these two ladies. They both deserve to be acknowledged for taking such good care of me and bending backward to find me an item I was looking for and making sure I received it! Professional, sweet, prompt, and just an A++ experience. As a former boutique owner, I was envious of their service. Bravo ladies!!! Thank you for finding that belt and getting it to me asap! With kindness, Drita

With no plans on a Saturday morning I drove 2 hours to the Desert Hills outlets in Cabazon, Ca. A…read moreguy I was dating took me there once and I remember thinking, I gotta go back without a man. I wore my lightweight pajamas because I knew the heat was going to be ridiculous and my favorite Laker shirt. I walked into the Coach store looking for the discounted bags that I was recommended & I noticed there were several well dressed employees who walked past me, looked at my laker shirt and did not help me or ask if I needed help. I really wasn't sure what to look for and felt judged by the pretentious employees. It seemed like the Target version of luxury brands. Fully stocked, reasonable prices, employees who seem "too busy" to help customers so I gave my money to Prada instead. Cute displays tho.

As soon as we walked in I was in heaven...This outlet was huge and filled with a wide variety of…read morepurses, wallets, key chains, shoes and more. I WANTED EVERYTHING!!!! But my wallet on the other hand...not so much! The inside of the store was very clean and organized. There were many staff members ready at hand to help us. Natasha was incredible and so very helpful while I perused every section. When I finally picked my favs, I headed to the check out counter where Jamison helped me. He was also very sweet and helpful! I appreciated every Coach assistant who answered my questions...and I had many...A shout out to Anna who helped me when I first arrived. *This store is not commission based which I prefer. However, they do get monthly points for helping people...So make sure to give your cashier the name of the person who helped you when you check out!

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse…read more.. she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed

We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My…read morewife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back.

I love shopping at these outlets despite the one hundred + degree weather just about each and…read more every time I have shopped here. Certain area of this huge complex are currently undergoing remodeling so several businesses are closed. During this recent visit, I noticed very few customers unlike my previous and many visits where this place was PACKED and nearly impossible to find a parking spot. It actually felt sad shopping here and appeared as though many businesses are desperate for customers. 90% of the stores I noticed, had, "50-70% off" posters displayed on the front windows or "entire store on clearance" posters. There were also two businesses with, "going out of business forever" posters on their front windows. As a shopper, this means great savings on many items but when my of my favorite athletic shoe stores (ASICS) is no longer here, this can't be a good sign. A security guard I spoke to shared that business has been unusually slow this summer. I hope that retailers are not planing on leaving and this just happens to be not only a slow day for shopping but an entire summer of customers staying away.

Nice outlet mall about 20-30 minutes away from Palm Springs and Palm Desert. They have a nice blend…read moreof high end store as well as stores that I can afford to shop at. They are fairly busy on a Tuesday evening a couple days before New Years. I was not able to find outside parking, but did see some spaces in their multi-floor parking lot. There are a good number of stores and places to eat. If you plan on shopping/window shopping, plan for a couple hours to see the whole place.

My experience at this Tom Ford outlet store was great. I was greeted in a very friendly manner…read moredespite coming into the store wearing a T shirt and jeans. The GM Dean was super helpful and did not pressure me into buying anything. He was super knowledgeable and seemed to be ok just talking about the clothing line. I did purchase a dress shirt and they packaged it nicely for me. Also, I lost a bag while shopping and Dean did his absolute best to help me despite me losing the bag after I left the store. Thanks Dean! I will definitely visit this store the next time I am in town.

Always a favorite…read more Not that I can afford anything in this store but I do sometimes find an incredible pair of sunglasses at a good price. and.. from the looks of it... other people have also discovered this "trick"

Zadig & Voltaire is a French sartorial enterprise that proffers an avant-garde, modish, and…read morecontemporaneous vogue adored by notables and fashion aficionados. The brand's garb and accessories are devised to make a declaration and endow its wearers with a sense of autonomy and self-expression. Zadig & Voltaire's designs embody a fusion of rock-and-roll and bohemian influences, resulting in a distinct aesthetic that distinguishes it from other high-end brands. By placing a premium on superlative materials and fastidious attention to detail, Zadig & Voltaire's merchandise is not just stylish but also long-lasting and classic. It is one of my favorite brands

Loewe continues to be brand that has resonated with me for a long time…read more It's an unexciting store.... But at least you KNOW that the bags & clothing are the real deal.

Adriana is so great SA. So helpful and professional. Very communicative and available. Great…read moreproducts in stock.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Incredibly well-run, family-owned jeweler with exceptional service from start to finish. They were…read moresuper responsive on Yelp, and from the moment I arrived, I was impressed - even the security greeter at the front was so welcoming. They had delicious cookies and refreshments available, which was such a thoughtful touch. I originally came in to resize my engagement ring but ended up creating an entirely new custom ring and setting of my dreams. Everything is done in-house with meticulous craftsmanship, and the process took about four weeks. Flynn was amazing to work with throughout patient, creative, and detail-oriented. The white-glove service and stunning final result exceeded every expectation. I can not stop staring at my ring.

I rarely give out one stars, so you know there's something wrong here…read more I'm all about honesty, so when you advertise a backpack being a certain price ($495), I expect it to be so. Lili was helping us and she also confirmed that the backpack was $495, just as the sign says. However when we got rung up, the store manager Lisa gave the wrong price and refused to offer what was advertised. She said the backpack was $695! Our sales associate Lili told her the price was $495 too, but Lisa still didn't budge. What disappointed me the most was the false advertising and incredibly rude store manager Lisa. You'd think Burberry would value their customers more than to have someone so condescending to represent them. Do better Burberry.

Burberry Outlet at Desert Hills Premium Outlets is a store I always make a point to pop into,…read moreespecially since my experiences here have been consistently positive. I'm honestly surprised by some of the lower reviews because the customer service has been great every time I've visited, friendly, attentive, and knowledgeable without feeling pushy. They usually have fresh inventory, which makes each visit feel different instead of picked over. The deals can still be pricey, but for Burberry, they actually feel like real outlet finds rather than token discounts. I enjoy doing a quick lap to see what's new, even if I'm just browsing. Burberry Outlet feels polished, welcoming, and very much worth a stop when I'm in the area.

Cheap product, dress broke at an event. Can't return a broken dress in the store that's an hour…read moreaway! Extremely difficult return process been on hold 35 min so far calling the special number. Don't shop here!

All the staff working were so friendly!! For being an outlet store they had signs everywhere saying…read more50-90% off but that was just a small section of the store. A lot of the stuff was stil full price or $10-20 off which when it's still $80 isn't that great. We did find some shorts that were under $20 which was a great find! But honestly not that great or worth it