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kate spade new york outlet

3.9 (79 reviews)
Open 10:00 am - 9:00 pm
Updated 1 week ago

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Rebekah L.

I wanted to badly rate This 'Kate Spade,' 5-stars just like Ontario Mills but can't for now was because I thought this branch would carry more of a variety of clothing styles in stock as compared to 'Kate Spade,' Ontario Mills. In detail, I'm referring to Kate Spade Sweatshirts since they make you feel extremely comfy when wearing them especially to work, and they All appear extremely classy!!!! What's more is that I've been getting all kinds of compliments wearing 'Kate Spade' lately. I'm hoping the online store would ship more clothing items to our SoCal Outlet stores soon because Outlet prices are extremely reasonable! Since I ran out of Kate Spade sweatshirts to buy, I went for shoes~what do we need for Winter more? Boots! I had my eyes on a pair of boots, and the sales lady whose name I didn't catch was right there by a few steps around. She was super helpful locating the perfect shoe size in no time. I'm glad I got to debut my first pair of Kate Spade boots before the end of 2022! I Cant wait to wear them to work next week! Kate Spade shoes were all on 50% off today on Friday, December/23/22. There have been a wide selection of sales today. I'll check back on more varieties of clothing styles way in the future, but I'll stick to Ontario Mills Outlets for now. However, if they start carrying a wider variety of clothing in stock here, then I'll likely return soon.

From Desert Hills Savings Passport the mall gave me earlier that day. Not allowed to use on my purchase because my items were 70% off.
Felicitas L.

Came here after Christmas to browse around. I've been to the KS outlets in Vegas, Camarillo, and in San Diego. Love Kate Spade! Sadly, this one by far had the worst customer service! They stick by their employees, and not by their customers, and it's obvious in the way they speak to you. To preface this, I think the outlets should really clarify the wording in their Savings Passport for Kate Spade, because it says the additional 10% off applies to your whole purchase, including clearance and promotional items. To me, clearance usually refers to their cheapest items, aka items that are over 70% off. The items I wanted to use the promotion on were 70% off and the manager said the extra 10% did not apply, which seemed a bit arbitrary based on the way I read the fine print in the coupon. I mean in the end it's just 10% off, but it would be nice if it was made clearer. We bought several items, and when we asked for an extra paper bag, we were told they could not give us any extra bags, even though we were buying those items as gifts. We were treated as if we were being greedy? So weird. Also logically doesn't make sense, because we could have made several separate transactions, and we would have gotten the extra bags we wanted that way. Never had such an experience at the San Ysidro/Carlsbad outlet locations. Appalling. Never has any other store treated us that way. Lastly, 1 item I purchased was LEFT OUT of the bag, and it wasn't until I got home, hours away, that I realized it was missing. After looking everywhere for it, I finally called the store, and they told me that they forgot to put it into the shopping bag for me. So disappointing. I was told that we were nowhere to be found outside and that I failed to provide them with my contact info so they could reach me? If they don't ask me for my contact info why would I volunteer it? Such an odd comment to say to a customer. Overall, I just felt like the service was very sub-par and low-class. They did end up mailing me the missing item, so that was nice, but unfortunately, it was something I couldn't wear to NYE like I had originally planned b/c it arrived too late. Probably won't visit this location again due to sloppy customer service.

Zoe K.

Excellent deals found here. There's usually a line to get in and unfortunately there's also a huge mess inside. People are so inconsiderate. I saw several people drop wallets and handbags on the floor and didn't care. Another woman let her children play with the jewelry and tangle the necklaces! Rude, people today. Fortunately, the salespeople were very sweet and had a relatively cheerful disposition -considering the clientele. I purchased a beautiful handbag and was told if anything should go wrong with it, to bring it in for an exchange! Wow... love that!

Sparkly
Anne C.

Came here a few days after xmas... I didn't own any Kate spade previously... So this was my first purchase. The store seemed clean, well staffed with plenty of people around to help. The ladies behind the counters were also friendly when we paid. There was a good amount of merchandise, a lot of different styles and prices. At the time, many items were 60% off and clearance items were an additional 20% off. I spent about $130 for 2 bags (1 leather/ 1 vinyl) and a sparkly Wallet... Located in dessert hills/cabazon outlet mall.

My friends were shopping here and noticed several great specials in the store. Being together my friend couldn't purchase for her girlfriend for valentines Day in front of her. I offered to call the store, send photos etc. I spoke with both Felicia and Stephanie . They were absolutely amazing and so so helpful. Both of them snapped photos communicated quickly explained the pricing discounts and I purchased everything - ( 4 pieces) over the phone. They sent a secure link and the transaction went through seem less! This occurred at 6:30 pm and the store closes at 7. Pm Additionally these sales girls managed to get the last drop with the UPS shipper and my purchases were shipped THAT night for next day delivery!! And I received a confirmation code. What a terrific customer experience. Thank you Felicia and Stephanie for a wonderful experience. You rock !!! and are a great asset to Kate Spade Give these ladies a raise they went above and beyond! Thank you both so much

Joyce G.

I never shop at this brand unless I'm at the outlet. I sensed a major sale when I noticed that you had to stand in line before being allowed in. She would only let in about 3 people at a time every few minutes. Once inside, I was amazed to see 60% off plus additional 20% off certain purses! What a deal!! Of course there was also a line in the store to pay for the items.

Doubles as a cross body, half price plus another 20% off!
Mia K.

I love Kate Spade. Her designs are whimsical or classic and this expanded store is great. Shopping here at Christmas time, the whole store was 50% off with many items an additional 20% off. I had about 5 employees approach me (I was there at least 45 min) but they were friendly, not high in sales pressure. Surprisingly when I paid for my ring and gorgeous cherry red handbag, I found out they don't make commission. The salespeople are just very customer-service oriented. I would've bought more things for myself, but I was supposed to buy Christmas presents. The store is clean and well-organized. She makes some beautiful jewelry. The only reason I don't give this store 5 stars is because they carry some handbag designs that are at least 2 years old. They should clear out old stuff since Kate's collections are new and fresh every season. Parking is not an issue. If you can't find street level parking, just head straight to the upper levels of the parking structure.

Best find ever! My fav wallet!
Lindsy H.

Amazing deals is right! I've never been a huge Kate Spade fan, but on a recent trip to the Outlets I stopped in. The gentlemen team member who greeted me at the door told me of all the deals going on in the store and offered to be available for any questions. At first I was afraid there'd be a lot of pushy sales people, but realized all the people on the floor were simply to keep stocking the shelves and answer questions! I browsed and decided to come back. I am so glad I did! Every handbag was 50% off and some were even more discounted then that! I found some phenomenal deals, so good the woman ringing me up called the other sales people over to make sure they'd all rung up correctly. I was delightfully surprised by the style options. I'd always thought Kate Spade was a little too "loud" for me and was something my mom would purchase. KS has come quite far! I found a black wrist-let wallet, a black & white travel bag that were just my style. From now on I won't skip the Kate Spade store on my trip to the Outlets, it may just become my sole destination!

This is the bag I was looking for.
Star J.

Went in 2 weeks ago to buy a backpack, and my mom saw a side bag she wanted for her birthday. I returned yesterday just to curiously ask if it was still in stock and the white a little chunky lady I asked kind of gave me a nasty face, then asked her coworker who was next to her, and she gave even a nastier face. When I asked if they only had that pattern in a white satchel that was sitting on a counter, she treated me as if I was dumb (with an annoyed face) and told me that was a completely different purse. I told her "I know. I have eyes. I'm asking about the design pattern." And she continued to give a bad attitude. Point is these two ladies gave me the worst customer service I've ever received at a Kate Spade location. They're usually really nice and helpful. They should be notified of this behavior.

Free earrings with a purchase of $100 or more.
Chelsea B.

My mom and I stopped into this outlet on the way to Palm Springs on Thanksgiving. I've been wanting to get a structured bag for a while now and I love, love, love Kate Spade's designs so I knew I wanted to pop in and see what they had. Most of the stores already had their Black Friday sales going on, including Kate Spade. I'm not sure what their prices are typically like but they were fantastic when I went on Thanksgiving. Everything was 70% off except for a few items which were 50% off, so the deals were awesome! They had the store very organized as well. There was a short line you had to wait in outside and they only let a few people in at a time so that the store wasn't too crowded inside. I was totally fine with it and actually think it worked great. I only had to wait five minutes at the most and I was totally fine with that because it was a comfortable shopping experience once I was inside. They had so many items to choose from! Of course, there were the beautiful bags but there was also jewelry, luggage and a few clothing items as well. I found an Evangelie bag in light gray that I just fell in love with! They had so many bags in so many colors, but this one was exactly what I was looking for! They had great deals on clutches, wallets, crossbodies, everything you could ever want. I took my bag to the checkout line which went very quickly and I made my purchase and got out of there! If you have a AAA card you can get an extra 10% off and if you pay with your master card you get an extra 15% off so be sure to use those if you have them! My bag was originally priced at $359 and I only paid $96 for it. I also got a free pair of earrings because I spent over $100. Seriously, if you're looking for a bag, this store has the some of the best prices of all the shops in Cabazon and you'll definitely get the best prices on Kate Spade, that's for sure!

The bag Aily convinced me to get!

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4 years ago

The sales clerks are so helpful. I got a cute bag and shoes. I would definitely shop here again.

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Great sales. Excellent merchandise. Lots of different teams to chose from as well as great customer service

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Staff seemed too busy talking amongst each other to help you out. Selection of handbags was disappointing.

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Ask the Community - kate spade new york outlet

Review Highlights - kate spade new york outlet

Usually the purses are 40% off but this Saturday they were 50% and if you get a VIP book, you will find an additional coupon for 10% off.

Mentioned in 2 reviews

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3.2(102 reviews)
0.0 mi
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This is a beautiful store in a luxurious outdoor mall. I came in early on a Friday to beat traffic…read morehome back to Temecula Valley and was waited on by Vanessa, a young, friendly woman who showed me several bags, gave her opinion, suggested, checked on me, and then suggested a cherry add-on for the denim bag I took, with my other items. One of the managers also came out and talked to me, letting me know they are opening up a coffee shop/soft serve at the store soon. I got to chat with her letting her know my daughter's ridiculous $40 a cup experience at Dior in FL -and she made sure she got a pic at the place so it seemed somewhat justified ! The lady assured me the coffees were going to be more like Starbucks prices. The point is, everyone was friendly, we made small talk, and there were plenty of people willing to help. After my purchases I noticed a whole section of bags I hadn't noticed the first time. The styles are wonderful and up to date, with something for everyone . They are well stocked and the mall is super clean, with a ton of dangerous shopping choices, from classic to upscale. . I could have gone to Carlsbad or Ontario and I'm glad I chose this location. I would NOT recommend Ontario's Mills and I'll leave it at that.

**This review is for the newly opened coffee shop inside the store.**…read more Drinks: We had the Tiramisu Latte and Strawberry Matcha--both were OK. Would have liked the espresso to come through more in the Tiramisu Latte--the chocolate was overpowering. And the Strawberry Matcha tasted like Hershey's strawberry milk, with the faintest taste of matcha. Spent $0.50 to upgrade to their larger size, coming out to $8.00 for a drink. Service: Went on opening day, and there was a long line out the door. Needless to say our drinks took a while to come out, but understandably. Staff was nice. Ambiance: Casual, modern, retro. Parking: Ample parking. Located at the Desert Hills Premium Outlets.

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Jeweler's Touch - Our store is now in Brea!

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I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

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Burberry Outlet at Desert Hills Premium Outlets is a store I always make a point to pop into,…read moreespecially since my experiences here have been consistently positive. I'm honestly surprised by some of the lower reviews because the customer service has been great every time I've visited, friendly, attentive, and knowledgeable without feeling pushy. They usually have fresh inventory, which makes each visit feel different instead of picked over. The deals can still be pricey, but for Burberry, they actually feel like real outlet finds rather than token discounts. I enjoy doing a quick lap to see what's new, even if I'm just browsing. Burberry Outlet feels polished, welcoming, and very much worth a stop when I'm in the area.

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kate spade new york outlet - accessories - Updated May 2026

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