I went in there in a mission to purchase an entire outfit for my son's birthday. There was one lady…read morethat was helpful. I explained what I'm looking for and she went to the back and got what I needed. In and out. Now that's service. I'm just sorry I did not get her name. The other short lady, who looked oriental, was working the cash register and checked me out.

I was not very impressed with the discounts at this Vuori location. For example, if something is…read moreoriginally \$130, the sale price might be around \$90. While that's technically a discount, it's not significant enough to make a trip out of your way like I did! Since you can usually find similar deals at their regular retail stores. However, very friendly staff and a lot of parking available! It's a good size store but selection is definitely limited.

Theory is great for tried and true classic pieces, and found some great stuff at this outlet for up…read moreto 75% off (cashmere coats!!) during their end of season sale. They will also steam your purchases if you ask. We left with our coats in nice coat bags perfectly steamed and hung. Great customer service!

I stopped by this store and was impressed with the service I got from Pamela. She was friendly,…read moreunderstanding, and provided an incredible experience at the Theory Outlet. Thank you!

Good decent service. Average selection of wearables and accessories. Average selling prices are…read morehigher than other retailers. They have some of the highest quality leather jackets.

I've been shopping here for a few years now and usually come back because I like the clothes and…read morethe deals. But last Saturday really put me off. The staff just had this energy like they were too cool to help. I asked the guy in the big hat about the sale and his response was, "What about it?" lol zero effort, zero customer service. Honestly felt like he was just getting paid to hang out. I still like the products, but the service really needs work. A simple smile and a little effort would make a huge difference.

I had such a great experience here 3 weeks ago. My associate was JP. He was attentive, hospitable,…read moreand accommodating. The shoes were the pair I loved and the price was great! There are comments about them being mean to brown people, well I am brown and didn't have that experience at all. I was in line 10 minutes at the most, was greeted upon entering and assigned my associate. I told JP what I was looking for, they had my size, I purchased and then left the store. Even the associates not assigned to me were super nice. I had gone to the CL red bottom store a few minutes prior and was not greeted at all, they looked at me as if I was Casper the ghost. I usually deal with Tammy there and she was scheduled to work the night shift and was not there at the time I went to the mall. Went to Gucci and had a good experience.

This my favorite brand for wallet and purses. Nose place , and all stuff. And nice for save money…read morehere

Located in the Desert Hills Premium Market, Luluemon had the best deal we could find during our…read moreMarch visit to the outlet mall. It is located towards the western side of the mall, and was busy though not enforcing any sort of maximum consumer occupancy like many of the high(er) end stores were doing. It's not a really busy time for sales, but their any 2 shorts for $60 was a good deal that I took advantage of. The store was busy compared to the ones around it. The items were clearly marked as final sale (no returns or exchanges).

We arrived at 9:50AM and they kept the doors locked and store closed past 10:15, although the…read moreassociates stepped out for Starbucks. . The associates kept saying 5 minutes as they sipped on their coffee and refused to answer their phone. Maybe they need to hire people with work ethics. They finally opened at 10:25AM

Cheap product, dress broke at an event. Can't return a broken dress in the store that's an hour…read moreaway! Extremely difficult return process been on hold 35 min so far calling the special number. Don't shop here!

All the staff working were so friendly!! For being an outlet store they had signs everywhere saying…read more50-90% off but that was just a small section of the store. A lot of the stuff was stil full price or $10-20 off which when it's still $80 isn't that great. We did find some shorts that were under $20 which was a great find! But honestly not that great or worth it

Store will not honor return policy, do not shop here. I came in to ask for a return of a shirt and…read morewas denied. I bought several items from their location and decided to return 1 out of the 4 items I bought from the brand. One of the employees argued that we only have a "14" day exchange policy and they don't do returns. This is contradictory to what is written on the receipt, see photo attached to review. Keep in mind she said this prior to even seeing the receipt. The receipt also says "Exchanged or Returned" so there's a 2nd contradiction there. From the jump both employees were not helpful at all. Store was empty and they wanted to rush me out. I'm disappointed and will not be shopping at this store/brand again.

Love this spot, the staff are very helpful and pleasant. We came on Black Friday, and they have a…read morepretty good sale!

I was struggling to find the perfect birthday gift and I ended up having the best luck speaking…read morewith one of the workers named Arianna , she was super helpful, she knew exactly what I needed to buy to complete my gift. Truly a genuine soul! I'm definitely coming back for more of my shopping needs.

I went on Saturday about 5:30p, spent time looking through everything, carefully selecting my sizes…read moreand sizes up just in case, carrying everything around with me, etc etc. About 30 min later, I'm ready to try on things with the intent of purchasing. Just to be told that the fitting rooms are all closed. (They have about 8-10, I think). I asked the girl why and she said she wasn't sure. I asked if it was because of covid still to which she said, "no, they're just not opening them." She apologized and walked away. So I called her back to ask what the return policy is and if I can return them at any Guess since we live over 1 1/2 hrs away. She told me it can be returned within 30 days, but only at Guess outlet locations. Understood, but not convenient since again, I don't have locations near me. So I went to the cashier to purchase double of a few items with the intent to return whichever didn't fit. I asked if she could verify any locations near me that would accept the return. I also asked her why their fitting rooms were closed to which she said "because they're too busy." This is when I couldn't hold me frustration anymore. I've worked in retail for years, I get what busy is and I'm always empathetic to those in retail for this reason. But, this is causing them to lose sales! (This happened to me prior, but that was several months ago and they said it was for covid reasons then). When your manager is running his/her sales reports, makes sure he/she is aware that your fitting rooms are closed due to the inconvenience of "working too hard" on the days that bring in the most revenue. I even offered to put my own items away! I ended up not purchasing anything due to the frustration and inconvenience. If it's SO busy, then just open 1-3 rooms at a time. Limit the amount of items someone can take in. Easy solutions that won't affect revenue!

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse…read more.. she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed

We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My…read morewife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back.

I always manage to walk out of this CUTE boutique store with at least a few good finds to add to my…read morecloset. Most of the time it's a struggle deciding on what NOT to get. Everything unique, cute, stylist, quality fabric, and super comfortable. Love the price too!

I came to the outlets just to kill some time while my dad was playing poker at Morongo. I am so…read moreimpressed with the customer service here. The ladies were all very welcoming. They were also very accommodating to the people who were actually there to buy as well, giving them suggestions and tips. The clothing was cute, though on the pricier side. I'll definitely come back.