This store seems like a throw back to every great hardware store I've been in, anywhere! They are…read moreextremely helpful on the phone which continues as soon as you walk in. I go for all of my painting supplies. The staff is wonderful. They are very knowledgeable and friendly making it a wonderful experience every time we go. Can't say enough nice things about them!

This place has it all! I've never seen a store this large and the selection of items is beyond…read moreexpectations. Customer service representatives are walking throughout the store and are ready to answer any questions. Pricing is comparable if not slightly better to any other big box store and they honor military discounts.

Our air conditioner died on a 100 degree day. My husband thought that the problem might be the…read morecapacitor so the search was on to find one available immediately. The Davis and Woodland Ace Hardware did not have any, nor did the Woodland Home Depot. Who knew that the Dixon Ace Hardware would carry them and have them in stock. They set one aside for us and we immediately made the trip to Dixon. The capacitor was waiting for us and the sales person mentioned that they are the only ones in the area that carry items like that. We wandered about the store a bit, it's larger than the Davis Ace. My husband was also looking for a specific drip irrigation plug but they didn't have it in stock. Two sales members helped us look for the item and then they explained that the store will be doing a major re-do in October so they are starting to reduce inventory and the plug seemed to be one of the current reductions. Even so, the store was orderly and well stocked with other items. Our $40 purchase in hand, my husband installed it once we got home, saving probably hundreds of dollars if we had called a HVAC company to diagnose the problem and replace the capacitor. BTW, it worked and we have cool air again.

I struggled with my weed whacker for over an hour. In less than one minute the Handy Helper station…read morehad me up and out the door. My hero! Thank you, I was ready to break that thing in two.

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Nobody to go help in the tools section…read more I walked around the section for about 10 minutes. I then left and went to another department and asked for a person to be called to help me in the grinder section on aisle 17. I heard the announcement loud and clear across the store PA I wait another 10 minutes and ask another department again. I hear a clear request for help on aisle 17 with grinders . I did have a gentleman announce himself as Manuel to. Please call him Manny. He was not dressed in any kind of insignia as being a Home Depot employee he said that he would absolutely help me when he saw I was looking at grinders. He shouted to another gentleman who was a distributor for another type of grinder. This person was trying to help me, but he didn't know the Dewalt grinder system, and didn't know if there was a tool that would help me take the wheels on and off again no help whatsoever from the store. Finally I approached self check out. I asked one of the ladies to please call me the manager. A gentleman who said he was one of the store managers named 'Red' came and identified himself as one of the store managers. He said he wasn't sure why nobody came up and that was too bad that happened. I ask who the GM of the store was and I was told his name Brian . But I was also told he was too busy walking around the store looking at inventory to deal with customers who are not being helped. Clearly they have lots of managers, but none of them managing. I definitely would avoid this Home Depot. It was just so conveniently located off the freeway on my way to Sacramento that I thought I would grab something I needed. What a mistake. Looks like they have all the products one could want just no help in purchasing them

There is nothing to not like about this place. I live about 30 minutes away and go there semi…read moreregularly to look for treasure. They get new stuff in on predictable days, staff are friendly, store is clean and organized and there are deals. I have been buying RH for years because the quality and customer service are best in class. I mostly walk out empty handed but inspired and sometimes walk out with an amazing deal. If you can be patient, you can win big here.

Purchase Large dresser, bath mats, leather chaired with foot stools, curtain rods. Well worth the…read moretrip. Items after 20 years still like new.

So right off the bat I will say that I also have been bamboozled by false inventory online. But…read morethat seems to be common with any big box store... Otherwise my experiences with customer service and inventory at this location have been very good! In particular I like their gardening section. They have lots of healthy looking plants in the clearance section! They actually water their plants. Most of the time it just seems to be making room for new arrivals. The associate calls it "the happy shelf". The employees I've interacted with have been great too! The gardening section people are nice to talk to. They actually also garden and so can tell you tips or about their own experiences. The nice thing about their plants is they have a one year guarantee. So if they die you can get a replacement or refund. I think all of the plants I've bought from Lowe's have survived so far. I can't say the same for the big orange competitor. Tip: If you're buying mulch you can simply tell the gardening register person and pull your car up to the curb for assistance. No need to load and push around a heavy cart yourself! When I went into the main store two associates helped me find a tape measurer. That's without me flagging someone down for help. The prices also seem to be fair and they often have good sales. I bought major appliances here after comparing with a couple other stores. Delivery and install was good even though it's contracted out.

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

Grilled chicken wet burrito tasted great and was enough for a few meals. Really enjoyed it. Thanks.read more

Yesterday I needed a few pieces for my drip irrigation system. I had visited Horizon in Vacaville…read morea few times before, never needing much. Sophia, a counter salesperson, pleasantly greeted me and asked what I needed. When I told her, she remarked that she remembered having helped me with a similar order...a least six months earlier. I talking about less than $5.00 of merchandise. I was impressed. She then led me to the parts I needed and explained how to piece them together. I also needed one other thing that was harder to locate, but she patiently found what I was looking for, then took care of me at the register. Sophia is a great example to the service I received at Horizon, and as a result of our interaction, I'll be sure to return and spread the word about her and the company. JB

I purchased African Violet and Wandering Jew plants today. The plants looked really good today. The…read moreorchids were beautiful . Lots of plant pots and pottery were available. As always they were well stocked with fertilizers and plant food. The staff who waited on me was friendly. There is plenty of parking in their private parking lot.

We initially stopped by on our way to the bay to go to the bathroom. We were ahead of schedule so…read morewe thought we'd do some shopping. We needed some over cleaner so we headed to that section, then realizing we weren't in our home location we had no idea where to go. We stopped and asked a sales associate for directions. They looked up the product on their hand held computer and directed us to turn right after the abominable snow man. It was right where they said it would be. It's a great product that we have used in the apartment and we wanted our own can at home. It's really strong stuff, but claims it doesn't have an odor. We'll see when we try it out. I have to add that they are so convenient if you are on the freeway. They are right off the freeway at the first light. They have a private parking lot that always has plenty of free spaces so it's a no brainer to stop her if you are on your way to or from the bay.

Bad service definitely careless have dangerous objects everywhere don't clean up well so many…read morehazards

This lumber yard has been here for years and I've used them for siding on several of my homes…read more Customer service is always on point, prices are very fair and inventory is plentiful

I recently wrote a review regarding a defective gas water heater purchased from Fergusons. Since…read morethat time they have reached out to me and made good on that purchase. In response to the yelp review they completely refunded me the cost of the replacement water heater as well as the original, making the only out of pocket money the cost of the installation. In this instance I would have to say I give them credit for making it right.

Super helpful guys. They found the part I needed and held it for me since they inly had one left…read more They seem pretty serious but as I completed my transaction they showed some humor and were really friendly.