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Foster Lumber

3.0 (29 reviews)
Open 6:00 am - 5:00 pm
Updated 3 weeks ago

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remy m.

Steve Jr, Steve and again for all your help. 98% complete. I appreciate the help from how to prepare the support to inventory to sealing the redwood. Next is pavers thanks again.

Wood, wood and wood!

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3 months ago

Bad service definitely careless have dangerous objects everywhere don't clean up well so many hazards

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1 year ago

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6 years ago

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Central V.

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2 years ago

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3 years ago

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5 years ago

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6 years ago

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Central V.

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8 years ago

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12 years ago

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5 years ago

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Central V.

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8 years ago

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11 years ago

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6 years ago

Extremely rude, unprofessional, unhelpful. Never coming back here again. Place is a joke.

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Central V.

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8 years ago

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7 years ago

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18 years ago

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15 years ago

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12 years ago

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9 years ago

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8 years ago

Delivered badly warped lumber that are unusable for my project. Delivers poor quality materials. So disappointed.

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11 years ago

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8 years ago

Fabulous, friendly, straight forward customer service. Chris Bollman is one awesome dude. Get your doors here and hats off to Foster Lumber!

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13 years ago

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15 years ago

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10 years ago

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Ask the Community - Foster Lumber

Review Highlights - Foster Lumber

Chris was informative and fun to work with.

Mentioned in 3 reviews

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Oliver's Hardware

Oliver's Hardware

(60 reviews)

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This shop has everything you need and more. I have completed home remodels and a ton of…read morelandscaping projects and they never disappoint. It is a lot bigger than it seems. They have excellent customer service and I would rather support a mom and pop shop any day over a big box chain. Thank you for being in our community!

There are hardware stores... and then there is Oliver's Hardware…read more From the moment you walk in, you don't feel like a customer--you feel like you belong. It's the kind of place where people know your name, remember what you came in for last time, and genuinely care about helping you get it right. Garth is a rare gem. Kind, deeply knowledgeable, and patient in a way that feels almost old-fashioned. He doesn't just "work there"--he treats every interaction as if this were his own business. You can tell he takes pride in making sure you leave confident, not confused. In a world of rushed service and indifference, Garth stands out as someone who truly respects people. And then there's Alice--an absolute force of warmth and personality. Friendly, engaging, and effortlessly entertaining, she has that rare gift of making people open up and feel seen. There's something magnetic about her presence. Don't be surprised if one day you see her hosting her own show--she has that unmistakable "Oprah of the town" energy. People don't just come in for hardware... they come in for Alice. Oliver's Hardware is not just a store--it's an experience. It's community. It's human connection at its best. If you're tired of being treated like a transaction, go there. You'll understand immediately why it's so special.

Pini Hardware - Pini Hardwares Mr. Pini

Pini Hardware

(220 reviews)

$$

This review has been way overdue. I just finished a plumbing project for my mom, and I thought that…read morethis was the best time to visit Yelp. My family has been been doing business Ace/Pini hardware ever since it was on Grant Avenue, Novato . The customer service has never changed since I was in my teens and now in my 60s. The staff is extremely knowledgeable and helpful on DIY projects. When entering, I'm always, ALWAYS greeted by an associate and asked if there's something he/she can help me do, explain and or find. It's my humble opinion that this is one of the best Customer service examples in the industry. Thank you, Pini Hardware!!!

I had a replacement window screen order, thinking having a new one made is better but it was too…read morebig to fit and they put the retention clip on the top instead of the side. I specifically pointed out the clip issue when I brought it in originally and the kid apparently didn't pay attention, nor did they probably compare the old screen which I actually left with them, but is now disposed of. When I went in to speak to a manager they were kind of quick to offer a refund to get me out of there. To be fair they would need me to leave the screen, but I don't exactly want them to give me another screen that won't fit where the reference is disposed of - what will I do then? I just don't trust the Novato store and will have the San Rafael Chase store re-screen one and create duplicates. I said as much and they said nothing to reassure me. I want to point out a couple of things with the reply on Google reviews, supposedly by the owner. Why is there any kind of reply when the original was a rating with no review? Just for the 5 stars? When someone mentiones something specific they say to email and then when people say nothing they are busy celebrating. And of course they don't do that here, I guess Yelp users don't count even though it doesn't have the link that says claim this listing, they just ignore this site. And for those who had a key issue, I think that generic reply to email the company for training purposes is ridiculous. In this case the manager I spoke to could have said they would look at the situation to ensure it doesn't happen again, I am right there so that could be addressed before I go online to write this review, but it doesn't look like they care and just said "I don't know what happened" and most likely want to get rid of the customer. The "email us" reply is what big companies do who want to project an impression that they are responsive when they are not really. I don't buy it. Growing up in Novato I had the image that Pini is a nice local business that care about what they do, I don't believe that anymore. I'd like to support local business but not so much when I don't feel like they care about supporting me. The customer is not paid to do training. Why does it require a separate email taking our time when we already wrote detailed information in the review?

Foster Lumber - buildingsupplies - Updated May 2026

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