I really love this place and have used them extensively for my two bathroom remodels over the past year. For a smallish shop, they have a very wide selection and material depth for both tile and granite options. They also have a limited amount of fixtures, but I purchased those elsewhere. I found the customer service stellar, knowledgeable, without any pressure to purchase and honest timelines for when materials would arrive for my contractor pick up. I also appreciate the integrity of them selling me as much as I actually needed, with only a small amount of extra material that's good to have on hand for future repair needs. read more

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I've bought cabinets and counter tops from this place in the past and never wrote a review. But, recently I took a friend of mine and his mom to see some cabinets for her kitchen. They have a great variety of styles and colors. They have many different types of counter tops, hardware, backsplash, etc. we were helped by Lalli who was very informative and helpful. We ended up purchasing the cabinets, counter tops, backsplash, hardware and sink from them. They are coming to install in a few weeks. I will post before and after photos soon. Stay tuned. read more

Time to revamp our kitchen. Deciding to go with Quarts for the countertops for a premium clean look. The Granite store has a nice variety of natural stone, tile, and flooring for both kithen and bath. I cant wait to remodel my bathroom next. Mae Matibag was the rep that helped us choose our countertops. Very professional and personable... got us a good price on installation. We are loving it. Ciao for now! read more

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I love the products available in this store, however, for as many employees that they have NOT ONE PERSON said hello, welcome or thank you for coming, can I help you? to me. Nada. Zilch. This is unacceptable for a business and as I consider who I want to give my business to being greeted or acknowledged in some kind of way is important to me. read more

Granite Store Building Supply - Outside - Building Supplies Near Me - Vallejo, California

A great shoutout to the good people at The Granite Store, Vallejo. To Chris, Mae, Tao and Kyle all of whom went the extra mile with customer service. As complicated as a kitchen renovation can be, The Granite Store made our experience enjoyable. Excellent customer service is often hard to find these days but these folks will stand by their products and services. read more

Been using the Granite Store for about 15+ years good quality service is excellent. I've probably done 15 kitchens with them

Jasmine helped me design my kitchen and I am so happy with the outcome. The 3D designs she does help so much so you don't make a mistake that will you regret later. She is also a great designer that can think outside the box. The cabinets were also delivered on time and of great quality. I couldn't be happier! read more

Granite Store Building Supply - Building Supplies Near Me - Vallejo, California

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I had them install kitchen cabinets and granite countertops and they drilled the kitchen faucet hole in the granite tile the wrong size. I had a plumber install the faucet and because the hole they drilled is oval it leaks. The granite countertops have to be redone because I could have leaks in the future. It's not viable to have an oval size hole for a faucet in a granite countertop, it has to be circular. They haven't responded to my demand to replace the countertops and now I've paid them over $12,000 and I have to pay to have it redone. Plus I have my demo costs from before they did the work and I'll have it done again to have it reinstalled with new plumbing set up $$$$. The men that performed the work were stressed and in a hurry and probably not paid much. Their workmanship was terrible and my kitchen sink leaks at the seam plus it's off center. The kitchen cabinet drawer also hits the refrigerator when it's pulled out because they didn't do an accurate measurement before they did the job. I highly DON'T recommend this company. Very bad workmanship! It's been a nightmare working with this company and they don't even care about their workmanship or customers. read more

I just got my kitchen done in July, with no contractor,using my own electrician and plumber. Granite Store made it easy for me to organize and set up what needed to be done while I was waiting for the cabinets to come in. I totally gutted my kitchen but they met my deadline of completion in 6 weeks!! Not without some hiccups but we figured it out. Paul thanks for your patience, all your help, advice and suggestions. Tanya thank you for your great customer service during my kitchen remodel! I totally recommend Granite store! read more

Granite Store Building Supply - New Kitchen - Building Supplies Near Me - Vallejo, California

I became acquainted with Granite Store thru my contractor a few years ago but he was the one doing most of the communication. I had the opportunity to work with them again in 2025, this time working directly with them to design an all-new kitchen and bath. Chris was my main point of contact and he was fantastic (but also worked a bit with Mae and Kevin). Chris was professional, knowledgeable and helpful at every turn. It took several months to nail down all the details (my issue, not theirs) and Chris was patient with my numerous calls and questions. My contractor installed the cabinets and GStore installed the quartz counters. GStore did an excellent job. I was pleasantly surprised to see that they took the time to match up the veins in the stone on the counters with the veins in the backsplash. Clearly, they have an eye for detail. The best part was having the complete confidence that everything would turn out exactly as they represented it would. For future projects, I wouldn't go anywhere else. Once it's all done, I'll post some pictures. read more

My home flooded in April, 2023 and as a result required full remodel. I was fortunate to have worked with Mae Macatbag, who helped me select several items for my newly remodeled home. I was quite unfamiliar with the design, products and process of remodeling a new home. Mae assisted me thru the entire process which took several days and hours. She was extremely patient, knowledgeable and a tremendous help in making the best decisions. My home is now beautifully restored of which I largely attribute to Mae's guidance. As a bonus, Mae is a very pleasant, humorous and lovely young woman. She was truly a delight to work with on this overwhelmingly challenging project. I do want to mention I only purchased products. All installation was done by a private contractor and his team. read more

We needed to remodel our kitchen and floor and we are lucky to have Katya to design and help with selecting the material. Katya made sure that all the timeline goals are met and the work was completed on schedule satisfactorily. We were extremely pleased with the service and all the personnel involved, and strongly recommend them. read more

I have many great things to say about Jasmine and Paul. I thank them and the staff for creating a beautiful kitchen for me and my husband. Jasmine was quick to make thoughtful suggestions that was beneficial to us. Paul even recreated our cabinets to give it a wholesome, pleasing and practical outcome. These guys are tops! They are professional, their work is flawless. Thank you so much for the collaborative work and effort in completing this wonderful kitchen that we will now enjoy with family and friends! Annabelle read more

We just had new custom kitchen cabinets installed from the Granite Store and want to say how great everything went. Katya was our main point of contact at the store and helped us throughout the entire process. Michelle, Tanya and Kyle at the store were all very helpful and kind in assisting us also. The installation process was smooth and quick and the workers were very professional. Other contracted workers at our house were commenting on how beautiful and high end the cabinets were and we couldn't agree more. The prices are more than fair for the quality of product that we got and we are super pleased. Highly recommended - Thank you Granite Store! Luis & Heidi read more

My husband and I purchased some replacement flooring from them, because they were the only ones that sold our flooring. I called to make sure that it was ready and available to pick up before I began a 35 minute drive to the store. When I got there they told me the warehouse people were on lunch and that I would have to wait to pick up three boxes of flooring. However there was no mention of warehouse guys going on lunch, when I called on the phone. My husband said the customer service on the phone was lacking and short. The general vibe I got from the person behind the counter when I showed up was unfriendly and unwelcoming. If you want to sell high end cabinets, floors, building supplies then perhaps you should have a better customer service appeal. I'm glad we didn't purchase all of our floors here (the people that owned our house before us did), I won't be back for any of my remodeling materials, the service was so lousy. read more

I have ordered dozens of kitchens and bathrooms for many years from the Granite Store for both homes and apartments. The employees are wonderful and so helpful to work with, and their materials are beautiful. This is the only store I will use! read more

I had a good experience with The Granite Store 8 years ago when they installed new countertops in my kitchen. However, the recent remodeling of my master bathroom turned into the Remodel From Hell. The owner Paul is friendly and professional. He has a new facility with an impressive showroom. Unfortunately, he surrounds himself with employees who are rude, arrogant and incompetent. The employees who came to my house have minimal or no English communication skills. There is an absence of professional knowledge and skill. These problems are compounded by office staff who dodge phone calls and fail to return email messages. There appears to be no one in charge or responsible for the workers at the work site. They all work independently and do not communicate with each other. Paul nor anyone else acted as a site coordinator which resulted in poor workmanship. Here is a sample of the issues I had with The Granite Store: It took weeks to get a job quote from Paul. The bathroom plan design could not be understood by anyone, including me (see pic). It was not a professional nor comprehensive plan. The demolition crew did not properly seal off the work area. This resulted in dust inundating our entire house for weeks. We cleaned drapes, carpets, bedding and areas covered with dust. My wife developed breathing problems and ended up at Urgent Care with Construction Dust Pneumonia. Lack of coordination and scheduling between quartz and cabinet installers resulted in wasted time and materials. The quartz installer lost his temper and yelled at me and my wife in a foreign language although it was his mistake. He then smeared epoxy on our entry door and laundry room floor. He left large quartz remnants in our front yard. The cabinet installers did not clean up after themselves. They left a huge pile of sawdust, screws and debris in the bottom of the cabinet. The cabinet trim is falling off after less than a month (see pic). The electrician Eric was unfriendly and rude. He cut out a large section of sheetrock to make his job easier and left a huge mess for me to clean up. The Granite Store had to send sheetrock workers to repair the damage and this caused a one day delay. Renee complained to his coworker about installing the toilet. He did not caulk the bottom of the toilet and I had to ask another employee to do it. The two bathroom sinks were installed with very cheap and non-standard drain pipes. Paul justified their usage by saying "they come in a kit with the faucet". Standard size drain pipes are 1 and ¼ inch and made of heavy metal or ABS plastic. These pipes are 1 inch and made of extremely cheap metal (see pics). These cheap pipes are not sold at Lowes, Home Depot or General Plumbing. One of the sinks leaked after installation. After a 3 week delay, Renee applied gas pipe grease to repair the leak. I was informed I could use the sink that night. The drain pipe blew apart and leaked water in the cabinet when the faucet was turned on (see pics). I met with Paul and he offered to replace the faucet and drain pipes. Omar, a Licensed Plumber from Pro Plumbing was sent out the next day to repair the sink drains. He had to go to General Plumbing to purchase standard approved drain pipes because The Granite Store sent the same cheap materials as originally installed. Omar also tightened the faucets because they were improperly installed. The shower controls were installed incorrectly. As a result, late on Christmas night, I could not turn off the shower. I had to shut off the water to the house and dismantle the shower controls to shut off the shower. Finally, the tile installer did not adequately slope the shower floor to the drain. It is essentially level (see pic). During the first shower, water flooded the entire bathroom. A threshold had to be installed which now creates a bathtub effect when the shower is on. This is not all the issues I had with The Granite Store but you can see why I call this the Remodel From Hell. Let the buyer beware! read more

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Ordered cabinets and they very poorly assembled. Doors warped and drawers crooked and some missing screws. Would not use them again.

I have had Paul take care of two jobs for me. A full kitchen in my Benicia home and kitchen countertop in the Napa home. Both jobs turned out absolutely perfect. We were selling the home in Napa and were in a big hurry to get it done. Paul squeezed us in and the job looked amazing. Benicia home I had time and they still did it fast and perfect. Did the cabinets one day and the countertops the next. Clean, professional and reasonably priced. Wish I could use him at our house in Reno. read more

I received excellent service from Tanya.. she was on it from the start to finish with helping me coordinate and find the perfect granite counter tops for my kitchen.. read more

The Granite Store has come a long way from their old store near I-80. This summer my wife & I decided its time to replace our 20+ year old kitchen counter top tiles. I was considering Home Depot & the Granite Store but when I called the Granite Store & was told that they've moved to a bigger place, I decided to bring the wife there & check out the place. We were not disappointed with the variety of selections. The place is huge almost like a big box store like Home Depot but cleaner. I already brought our measurements so one of the designers Katya prepared the lay-out & the estimate for us. In the succeeding days we continued shopping around looking at samples at Home Depot & Lowes. On my next visit to the Granite Store, I showed Katya some pictures of our kitchen just to check if her lay-out & quote needed some tweaking since I provided the measurements. Once she saw the pictures, she told me right away that she can save us the costs of the granite slabs. She realized from the photos that our huge island is not connected to the sink counters - it is off set & lower. She revisited her sketches & checked if the River Gold granite we wanted came in a longer size. Bingo! She figured we would only need 2 slabs instead of 3! Katya made every effort to minimize waste & utilize every granite slab with the least amount of seams thus saving us hundreds of $. Thanks Katya! The 3 day installation was smooth & hassle-free. The demolition team were very careful in removing the old counter tiles as we are not getting new kitchen cabinets. Our plan is to have our existing cabinets refinished & painted. The granite installation was what we expected, they finished late afternoon but its ok. We don't want this one rushed. They did the cuts, buffing & the bull nose in our front yard. There's a little language barrier but they understood what we wanted with the sink holes, back splash & window sill. These 2 granite installers are very professional & the older guy was very meticulous - you can feel that he wants us to be pleased with the finished product. Overall, we are very satisfied with the whole process & will not hesitate to recommend the Granite Store to our friends. To Paul's staff & crew, thank you very much & more power! Arnel & Chinky read more

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First time visiting this store, communication is terrible. No one understands clear English, very frustrating. The tall lady that came in from the back was the only person acknowledged me after standing in front for 3 minutes. The blonde hair lady looked at me twice and never said anything. Very nice store, needs people in front that clearly knows how customer service works. Maybe next time it will be better service. read more

Nice show room but staff is unhelpful. I wandered the store for 15min and was greeted by no one. There was three other customers in the store. 1 was being helped. I stood in line at the counter and the woman behind the counter who was helping the other customer finally said "No one is here to help you" -WHAT? Not even a hello? I own a local business that is being renovated and I came to look for tile. I'll be going elsewhere now and not recommending this place to any of my customers. read more

I'm very happy with The Granite Store team. This is the second time I have used them. With so many choices in their beautiful showroom, Kyle showed patience as I finally made a decision and he gave me a quote in a few minutes. He also responded timely when I changed my mind again! The installers arrived on time wearing masks. They listened to my concerns and made necessary adjustments. Paul was very friendly and helpful in figuring out some changes in the installation making sure I was satisfied. The granite countertop looks fantastic!! The experience was great and I would definitely use them again. read more

Both my son and I have had the Granite store install counters and both have been L shaped with an extra counter. My son had an undermount sink and we had both a farm sink and an undermount bar sink. We both just measured how much lineal length of counter and bought enough 8' sections of counter. The installers, both of who've had limited English delivered the counters and got to work doing what they do, which is excellent work. It's all done on site and by hand with angle grinders with diamond blades. The farm sink was a tricky install and the undermount bar sink was odd kind of ovaled square and they came out perfect. Prices were very good. I would recommend The Granite Store without any reservation. read more

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I was very grateful for Chris's guidance and expertise in helping me with my quartz kitchen counters. I had never done anything like this and he really helped with all of it. I was so pleased with the men that did the demo, they were so good about cleaning up....the installers were also wonderful, they did a great job. Very happy with my kitchen counters, I have referred all my friends to this store. read more

There are a dozen or more countertops places close to my house. I'm glad I drove the 30 miles to Vallejo to get and counters. They have a good selection of options, they are helpful but not pushy and they gave me options and left the final choice up to me. Signed the contract, set an install date, hurt my back and had to sit and watch while the removed my old yucky countertops, set the plywood in place, measured- remeasured, moved a tired broken dishwasher (great service was not required in the contract) and did an amazing install on amazing countertops. The back counter is 17 feet long, attaching an 8 ft x 3ft island, an undermount sink. The guys did GREAT.. If you don't know where the seems are, you can't see them. With a marble look quartz, that's amazing. See Michelle, she will take care of you. Will attach photos later. read more

Very good service I got from Chris ,very happy with my kitchen counter and bathroom too ,got a good price and will be back for sure

Poor customer service. 5 people behind the counter and not one of them would help us! read more

Granite Store Building Supply - Granite Store POOR customer service!! - Building Supplies Near Me - Vallejo, California

My husband Victor and I used to flip homes and we used the Granite store on every one of them! Couldn't have been more happy with the price, service and friendly guys! We recommend them all the time and would never use anyone else! read more

Great selection & service. Jasmine is the BEST! so talented & patient, full service!

Paul, Jasmine, and the rest of the team are very helpful. We came by a few years ago because we heard they have good prices compared to others in the bay area for both cabinets and countertops - and we weren't disappointed so we've come back for multiple projects. So far in our house we have changed two bathroom vanities and countertops. And we are in the process of getting two more vanities and kitchen countertops done by them as well. We didn't do kitchen cabinets with this store due to them having limited (but still many) styles and colors. If you're more flexible on styles and colors, this place is the way to go (I am just a little picky for my kitchen). My dad found his perfect cabinets and he's more traditional and I was able to find styles that suited my more modern tastes at least for the bathrooms. But in terms of quality and customer service from the first layout help all the way to installation, this place is great. read more

Granite Store Building Supply - One of the showrooms - Building Supplies Near Me - Vallejo, California

I do not recommend this store at all !!! They do not deliver as promised. Poor customer service. Do not need to elaborate but do yourself a favor.... Save the stress and do not come to this place. read more

I heard about this business through several of my neighbors including a remodeling contractor. Paul walked me through entire countertop install process. I was on a limited budget and he made some great cost cutting suggestions that saved me a significant amount of money. He scheduled my installation in a timely manner and the installers were quick and meticulous. I highly recommend. read more

Granite Store Building Supply - Installed - Building Supplies Near Me - Vallejo, California

I was extremely disappointed with the Granite Store. I worked with them on a kitchen remodel that included a new backsplash and counters. The worker who came in to do the demo damaged the dry wall with a hammer when taking out the backsplash. In addition, he did not cover the floor and we had damage on our brand new wood floors. In addition, he didn't cut the granite appropriately for the island and it was crooked. The Granite store took care of covering for the backsplash and ended up replacing the island granite (thank you) However, even after I sent pictures of the wood floor they refused to help pay for repair or even to reply to my email. Instead they sent pictures from day two after we had complained saying there wasn't a problem. Now I have brand new wood floors with scratches on them. Not good! I have another bathroom to remodel and absolutely will NOT use the Granite Store and would advise you to think twice about using them as well. I hope this review was helpful. read more

I had an exquisite experience at Granite Store Building Supply with my recent remodeling! The employees, particularly Lillian and Paul, are friendly, professional, and attentive. The main showroom is extremely beautiful, and has so many options of high quality. I got estimates from multiple companies, but Granite Store's options were of the highest quality, and at the best price range. The experience was amazing, my kitchen looks great, and I highly recommend! Thank you! read more

I love the people who work in the show room period. They lack inventory when they are out they don't tell me the customer they send another granite style and say oh that's newer granite same name. So I was told to refuse and come into show room to pick out slabs. Wasted another week. They sent same idiot old man that only speaks Chinese. I moved my car out side twice till he figures out what to do with equipment. Then week later same crap. He never fixed chip their demo people made on my new cabinet. They were supposed to put scroll piece to cover before installing granite. He cute the sink faucet hole in wrong area. I told him just leave go away I'm not happy with work. No compensation nothing not even a sorry. Go to someone else that listens to customer that speaks English. read more

Always there to help, the team here works together to provide a complete package for your kitchen, bath and project needs. Beautiful showroom! read more

Honestly, I can't say enough about how great these folks are. They remodeled my entire kitchen and did it efficiently and accurately with no fuss. Their daily pro-active communications with me on status of the project was better than any top contractor I've worked with. Highly recommend them, their products and their service. read more

We had granite store install our kitchen and it's a joke!! No customer service at all! They were supposed to finish everything in 3 days but barely did 1/3 of it. They showed up few hours each day and never called us to let us know they are short staffed and won't be able to finish it on time. My guess is multiple customers must be having the same issue since the installer was going to another customer. We had other contractors scheduled to start right after them and we have to pay a fee because granite store is behind their schedule AND never communicate it to us. I would highly not recommend them. read more