We eat out several times a week, at all sorts of places, and I'd say we do JJ's more than anywhere else -- usually to go, sometime eat-in or delivered. Lots of reasons: It's close to home, it's an easy pit stop on the way to anywhere, it's faster than fast, it's cheap, it's clean, it's friendly, and most importantly, the food is at the healthy end of the fast-food spectrum and it's consistently yummy. The Italian meats are really good, we like both the white and wheat breads, and once in a while having lettuce instead of bread is just the ticket for yours truly. Oh, and free smells! : ) read more

I finally decided to give Jimmy John's a try, only to find out they won't deliver to my work. So I guess that means they won't deliver to the campus area? Not a smart move JJ. Many students don't drive and would likely be your greatest customers... Your loss. From the reviews I've read, doesn't sound like I'm missing out on much, guess I'll walk across to Subway... read more

I love jimmy johns but not this location. Most times my sandwich is just thrown together with toppings all askew and sauce spilling out into the bread and wrapper. I'd appreciate it if employees just took a tiny bit more time putting the sandwich together neatly. read more

My go-to Jimmy John's on one of my many trips between Seattle and Oakland. Convenient, fast, delicious, and they understand that I like to be able to chew my oregano. The drawbacks include that the place is ridiculously loud -they blast the music, so eating inside isn't a good option. The other issue I had with them was when I arrived there at 10:15 (they open at 10) the door still wasn't unlocked; I knocked and they gave me a blank look, even with a window decal right there saying they open at 10. Ooookay then. Not the best customer service. read more

This is a good place for quick sandwiches. The staff is always nice and ready to greet you and say goodbye en mass. I was delighted when they opened up stores here since I was a fan back in the Midwest. I don't think they have the best sandwiches of all time or anything, but it's my first choice amongst the chain sandwich places such as Subway or Quiznos. I work outside of their delivery range although my husband claims they show up at his office with his food in under 10 minutes every time he orders. read more

This place is great. If you want a tasty sandwhich, why go anywhere else? They're fast, friendly, and the food is great! #9 on multi-grain with dijon and hot peppers and I'm in heaven. This is a popular lunch stop with work friends. I really like their online ordering system. Super-slick! read more

Music too loud to talk. Do not have kids size sandwiches. I found it a bit odd they do not have pickles for their sandwiches. I had to pay a little over a dollar for a giant pickle that i only wanted a few slices off of. The sandwich was good however i am not convinced it is on fresh baked bread read more

The food is okay. The surly young man behind the counter that I dealt with should be fired. My sandwich came without both the ingredients the menu said it would and the ones I paid extra money for. When I politely asked about this, I was treated to the staff telling me I needed to pay extra. Honestly, the food is blah at best and the staff on the night I was there was terrible. Subway would have been a much better choice. This is a mistake i won't make again. read more

This location has horrible service! I love Jimmy John's sandwiches and I ordered a home delivery (on chemo and can't leave my house). I waited an hour and a half, called about my order and was told that they delivered my dinner to a NEIGHBOR! Understandably upset, I asked about a replacement. I was then told that I would have to RE-ORDER and wait again. They refunded my Visa but the manager would not let me speak and kept cutting me off on the phone. NO APOLOGY and he rudely told me that they would not be giving me "free food". (They did, however, give my neighbor a free meal - MINE) They screwed this up big time and were completely rude and nasty to me in the bargain. (note: This was the GATEWAY location.) read more

Oh My! I just had my first Jimmy John's sandwich and am looking forward to my next one. That "Underground" sandwich place with the Five Buck Footlongs better watch out! The bread is great. Soft inside with a slightly chewy crust and good flavor. The meats were ample. The veggies were very fresh. Crisp cucumbers, good lettuce, mild flavorful onions. I ordered on line and was there in less than 10 minutes. My sandwiches were already made and in a bag waiting for me. I was in, paid, and out in less than 60 seconds so I can't really say anything about the service except it was quick and friendly. Don't let the menu scare you. Jimmy John's 8 inch sandwich is larger than those Five Buck Footlongs and are much better. I can't wait to go back! read more

The staff are super friendly - even helped me find this place when Google maps kept taking me off course (it's in the Best Buy plaza - just call if you're a tourist like me and have relied way to long on GPS too find anything on your own). Nice location and good parking. Sadly it was the last JJ's I'll have until I go out of state again - JJ come to Cali! read more

1st visit much faster and better quality that subway or quiznos a great value as well. The music is a nutlike though it made it a bit difficult to hear the guy taking our order. There is a lot of friendly staff as well. read more

I like Jimmy Johns. But, of you serve unsweetened tea, you should offer sugar or at least have it available!

I LOVE the sandwiches! My go- to lunch most days at work #12 on wheat is my favorite! What can I say..... I love the new downtown location as well.... They can deliver just one sandwich.....how awesome is this!?!?! People from both locations are nice....a few weeks ago I was there (gateway loc) with children who decided to be super loud and forgot what they wanted when we got to the register ; but the girl who waited on us was very patient and was really nice to the kids....I recommend it!!! The only reason I gave it 4 stars is they need more selection or at least add jalapeño peppers :) Thank you!!! read more

We decided to try out this new addition to the Gateway area, with the sign saying "Gourmet Sandwiches", we thought it would be great. How UNIMPRESSIVE! Cold sandwiches on plain white sub or a 7 grain sliced option, or they will wrap it for you (which means that they wrap it in lettuce). That's it. Then, if you want a cheese other than provolone, forget it. Ask them to add something to a sandwich? They actually told us that they can only take something off the sandwich. Hot sandwiches? No. Soup? No. Brewed Iced Tea? No. Kid's sandwiches? No. But, they deliver. However, only to one side of Harlow Rd. But, if I want to walk a block to the end of my street, they will deliver it there. Nevermind that they will travel two miles west. So, not gourmet, in fact, once you get in side, their sign says that they are not gourmet but "my mom thought it sounded better than tasty." The music is so loud that the cashier could not hear our order. The bread was plain, the toppings were the same that you would get at Subway. They have 5 of their own branded flavors of chips, and 2 flavors of packaged cookies. Subway or Quiznos is a better pick if you want value and flavor. With both of them within the same 1/2 mile radius, I think that they will earn my business while I hope this one goes away quickly so something better can move in. read more

My wife and i just stopped here for lunch on our way down south. This was my third time at this location. The food and service have always been good. The one thing that threw me off today was when I watched an employee walk out of the womens restroom, put on her apron and begin handling food without washing her hands. Luckily she did put on gloves but I know it is a requirement that they wash a second time in the kitchen area. read more

Pretty average overall...the sandwich was good. The service was FAST. They only stock their own private label chips which were not very good (most wound up in the garbage). The music was a little loud for there only being a couple of tables with customers at the time. I am not completely against going back, but probably won't. read more

This place makes me hate Subway. Mainly because the bread is soooo good. You can also taste the difference in the fresh quality of the meat and all the condiments. I do agree with previous reviews that if they arent busy it does feel like you should order in a hurry cuz you have several people just staring at you waiting for you to order. Thats the only thing keeping this from being a 5 star review. As far as the product goes...tremendous for the price. The bread!! Its hard to explain...Taste and texture is homeade!!! The meat is awesome and the service is great!! The owner of the franchise actually took my order today and was super chill and informative. He actually moved out here to start the franchise after working directly for "Jimmy John" himslef in Illinois where this place started from. The Choc Chip Cookie is the bomb!! The owner tipped me off on a lil secret that they use Ghiradelli chocolate chips in their cookies. I probably spelled that wrong. But for a buck fifty it was a damn good cookie and really big!!! Try this place!!! Bye bye Subway...Hello JJ!! read more

It's sad when you go somewhere that is clean, good food, nice prices, that you have to rate a one because of a snotty brat of a counter girl. Too bad. read more

Delivery driver insisted on being sociable when I clearly did not want to be, did my "math" for me, and left with a condescending stare when I smiled at him after peeking inside my room and surveying it. I don't plan to order from here for at least a month or two despite being a local delivery "junkie" because I don't enjoy being manipulated into more "intimate" feeling social interactions only to be judged harshly. Delivery is supposed to be about convenience, not about winning friends and influencing people, and I didn't appreciate the attitude at all, it was uncalled for. This guy could easily be 40 and he's delivering fast food-- I guess I shouldn't feel so insulted. The food was good but I couldn't enjoy it, because I felt so trashed as a person by this ahole, who needs to come to where I live and judge me, as he undoubtedly does everyone else. read more

Ridiculously fast sandwich making! Tasty too. If you want a decent sandwich and are in a hurry. This is the place.

Loved this place. The roast beef was awesome. Much better than subway. Friendly and fast service. Give it a try. You won't be disappointed.