Staff consistently show up late for work during lunch hours, many times I've pulled away and had lunch elsewhere. Sitting inside is another issue, staff are loud and inconsiderate of the patrons trying to enjoy their food read more

I've been going to this location whenever in town for years and I have to say it has never been "freaky fast". The service is very slow and not friendly. The only positive is they've never messed up my order? read more

Not exactly this locations fault their menu is, in my opinion, confusing & misleading but when I ordered a sandwich that lists several ingredients then it comes with mayo, lettuce & tomato which weren't listed I was surprised. I called to explain that it was soaked in mayo which wasn't listed on the menu they were unapologetic & refused to replace the item. I've since noticed in a corner of the menu that sandwiches come with mayo, lettuce & tomato but don't think I'll be back to this location due to their lack of customer service. read more

They run out of bread at lunch time frequently! Arrived at 12:30 and was a 30 min wait for them to make bread.

Key Issues: - Very Bad Customer Service - Sell of old/dated & bad product (knowingly) - Dishonest - Misrepresentation of Corporate Standards - Insulting, Rude - Re-occurring issue (not the first time) I was previously on Yelp before and ate at this Jimmy John's so I lost my previous review from when the store first opened (it was a 3 star review) which i wanted to do lower (2 stars) but the store was new so I compromised a bit. For my first experience, I was told they were out of bread and to come back in 5 minutes. I waited 10 minutes and then came back; they said give us about 3 minutes." I waited 12 minutes more and then came back, they began to tell me sorry to wait longer but then paused, and said "oh we got bread now." Mind you I was patient, respectful and understanding (they were uncourteous and rood.) So I went to get my sandwich and then was very surprised to notice brown bread that was very very hard, crumbled when bit into and far from fresh - (that pause I assume was someone saying just give out the old dated stuff) So for that experience, due to the rude treatment, uncourteous behavior and willful serving of old product not to be given to customers, I did a 3 star review. *Note - at the time I was Yelp Elite and and took the review serious so I really wish I had my old profile and could leave this low review with more notoriety. Anyway - this most recent experience; my wife ordered Jimmy John's delivery from here. No. 1, no cheese, bbq chips, and a soda ($9 meal). Sandwich arrived timely, tipped $3, making for a $12 sandwich. Upon opening the wrapper, bread looked brownish, and was nearly too hard to bite into; I don't mean hard like Panera French Bread (Panera's a good firm exterior with soft moist center) I mean no moisture, flaking and crusty hard with a turned taste. I thought JJ's had French too... My wife decided to go up there (my experience there when it first opened pushed beyond the limit of "we'll let it slide", I mean we like Jimmy John's). When my wife walked in, an employee said "would you like a manager". This caught her off guard because why would that be assumed. Manager appeared; situation was explained and bread was shown. He left and re-appeared with a business card and then explained they have new bread, called it artesian (not sure if JJ Corporate knows about their new bread or not. In the back new sandwiches were being made with fresh yellow looking bread (must of been the previous type of JJ's bread that my wife wanted?). So the manager offered a new sandwich to be made; my wife said, "sir, if this hard bread is your new bread, why would I want the same thing?" He said well what do you want; my wife said "I have the chips and drink at home, just reimburse the cost of the sandwich." So he **pulls out his own wallet** and very animatedly and sarcastically pulls out a $10 bill. This was an insulting experience, with willful and conscious rendering of bad product to a customer, all the while maintaining very poor attitude, and even being dishonest to the customer and assuming ignorance, as if we happen to miss the promotion for new artesian bread by JJ's. If this was a first time, I'd be more lenient; it seems now to be often enough to prevent our return and leave this lengthy, unfavorable review. Here is everything that this experience wasn't: www.jimmyjohns.com/company/ (basically, the experience wasn't what JJ Corporate says you'll encounter and what they stand for) @JimmyJohns We love Jimmy John's and will just have to grieve the lost of our epicurean relationship. Very very disappointed. read more

Jimmy John's - The Owner/GM said they switched to a new artesian bread, but JJ Corporate still says it's selling the same fresh daily baked French - Sandwiches Near Me - Elyria, Ohio

Good food, fast service and the ppl at counter were super friendly. That's not the case at all Jimmy Johns. This one also has a drive thru. You can order online. They are so quick with he orders the average time is about 10 mins or less for two sandwiches. read more

I stopped and got the Italian sandwich, meat was warm, and spoiled! I was super sick all night long! Believe me, I am not fibbing. I'm still sick today! AWEFUL! read more

This store is always super fast and makes the sandwiches just as ordered! They ran a few minutes behind and threw in extra cookies as a bonus. My husband prefers them over pizza/fast food simply because of the freshness and quality. read more

This is a really nice Jimmy Johns, especially for being located in Elyria. The place looks clean and modern. Has a drive through. The employees are polite and well spoken. Ok so this review makes me sound old, but most fast food places aren't this nice. I will be back. read more

I ordered a sandwich last night from the Jimmy John's right there on Abbey road right there by Pizza Hut in McDonald's very unprofessional the manager was extremely rude I ordered the sandwich when I received the sandwich it had no meat on it and it looked like it was tampered with when I complain to the manager about my concern she was really rude with me and refused to tell me her name I've had problems with this Jimmy John's before I don't think Jimmy John's is a very good franchise organization. I don't believe they stand for the quality they say they stand for and I don't believe that the people that are working for them are ethical... If you can't trust someone making your sandwich without them doing something to it that's a problem... Me personally I won't do business with people who don't value their customers and I absolutely would never do business with a restaurant that would let an employee do something to the customer's food and not do anything about it read more

I don't know if it's Jimmy John's, or just this location, but it's not freaky good. It only comes cold, and is made freakily fast and without thought apparently. One time I received only one slice of meat on my sandwich. I was really turned off by this place. read more

I really like the sandwiches at Jimmy Johns. I've only been to this location a few times, but they usually have my sandwich ready before i finish paying for it. Only wish I lived close enough for deliveries from here. read more

Finally, freaky fast subs comes to Elyria. Great bread is the key. These fresh subs are perfect for quick lunches. The day old bread deal is a fun treat for picnics and school lunches as well. read more

Jimmy John's sub was the menu for an Independent Living Workshop for teens in my community and they were ecstatic when they found out. Way to give back to the community Jimmy John's. Your subs were delicious! read more

Worst service I've ever had. Sat in the drive thru for 15 minutes. Had to call the restaurant to see what the hold up was because i could not pull out due to being blocked. Manager told me i could leave. Didn't apologize told me they were busy inside and our sandwiches couldn't come first but when i pulled to the window there was no line. Then didn't even make my sandwich right. I will never go back. Horrible. read more

I will not order from here ever again!!!! I was laid up and unable to drive. I called to order a sandwich to be delivered only to be told that they don't deliver more than 2 miles away from their location. Using the gps on my phone, they are 1.6 miles from my home. Not sure why you would not deliver. So I will not buy from you ever and will make a point to persuade others to not order from your establishment. read more

I love this jimmy johns the owner is the best ! I really enjoy the vibe there ! EAT AT JIMMYJOHNS!