I have an ordered longjohns in a long time so I decided to order it via DoorDash. I ordered the…read morefish shrimp and chicken. It was disgusting, greasy soaked, dark brown, and looked that they had put the chicken on a grill of some sort after it was cooked because the back of it was black like it had burnt. The chicken was so tough. You couldn't hardly eat it, the shrimp which is normally good sized butterfly shrimp look like greasy little nubs and a fish of course was just as greasy. $20 worth of food right down in the trash, cause I couldn't eat it.

They talked and where very rude and mean We waited forever…read morebefore that give us food They should get better employees

I ordered a Taco salad and my wife ordered a baked potato. The potato looked like it had been…read moresitting under the heat lamp for a week. Wife took it back and asked for a fresh potato. The girl told her that it would take an hour for a fresh potato. My Taco salad was hands down the absolute worst salad I've ever had. The chips were like Fritos very small and they give you chili with pork and beans in it, yuk. The lettuce was so bad that both of my dogs wouldn't even touch it. Never again will I ever order anything from Wendy's, they are extremely rude to people and they are the most expensive fast food restaurant around. From now on it's Rally's for better food at half the price.

ordered from the app received the fries nuggets and drinks but not the sandwichs. Tried calling…read morethem and the phone number is not in service.

I waited 20 minutes for food after an extremely long work day. I paid $15 for cold food, a soda…read morethat has no flavor and taste like soda water and a beefy five layer burrito that is also cold. I originally ordered a Baja blast. I let the cashier at the window know it was out of syrup so I said ill just get the midnight mountain dew and she said to me "yeah because I'm not changing the syurp" and processed to hand me the midnight dew that also was out of the syrup I was beyond annoyed at that point and just left. it is diabolical to straight up tell someone your not gonna do your job because it busy basically.

Order a grilled cheese burrito and I receive the nastiest looking burrito, and when I tried to call…read moresomeone at the store, no one answered and was unable to leave a voicemail very disappointed if only someone would answer to fix this

Staff consistently show up late for work during lunch hours, many times I've pulled away and had…read morelunch elsewhere. Sitting inside is another issue, staff are loud and inconsiderate of the patrons trying to enjoy their food

I've been going to this location whenever in town for years and I have to say it has never been…read more"freaky fast". The service is very slow and not friendly. The only positive is they've never messed up my order?

On two separate occasions I have found plastic in my food. The first time I had a to go meal so I…read morelodged a complaint via their website and received two free entrees. Occasion two, I dined in. The person in charge named Caleb asked if I would like a refund or my bowl remade. I declined because he showed no interest in finding out what ingredients I had in my bowl. They did not pull anything off the line to ensure that other food wasn't affected. Bottom line, I don't want a free meal I would like it not to contain plastic. This was all within the last 6 weeks.

Got a steak bowl and burrito,I door dashed it and the meat was red and cold,I called and the…read moresupervisor kept telling me it's a door dash issue,no its a health issue and won't even let me explain and hung up,I'll be calling the Lorain county health department in the morning

Have been here several times. Great service and they make a great sandwich when you go in and…read moreorder. Online ordering wasn't as great when I picked it up. Will continue to go in to order staff is very nice.

I love the subs. Used to go to another un-named sandwich place, but Jersey Mikes always seems…read morefresher. This new location is just minutes from my house, so I love the convenience. I usually order via the app and only once was it not ready for me when I walked in. The place seems clean, but small. Only a couple tables if eating in (which I don't)

A couple of my places I wanted to eat at in Cleveland were closed on Memorial Day, so I had to…read morepivot. I saw that there were Steak and Shakes in the area, and I had not been to one in probably 15 years or so (Midwest trip, previously in Missouri). I decided to stop here for lunch. You order at the kiosk. I went with a double cheeseburger, large fries and a strawberry shake. They make it fresh, and bring it to your table when its ready. How was it? Absolutely delicious! The burger was piping hot, with 2 well seasoned smashed patties, melted cheese, onions, ketchup, mustard and pickles. It was tasty! The fries here are cooked in beef tallow, and you can tell. Much cleaner tasting fry. The fries here are super duper skinny though. I prefer a thicker fry, but these still hit the spot. Really good fries! The strawberry shake was great, too! They serve it to you in an actual frosted glass, and they have the good, thick, milkshake straws here. Nothing worse than trying to suck a shake through a skinny straw. These straws were the good ones! Service was friendly for the 2 guys working in there. The one guy brought out my food and the manager, I think, wished me a good day as I was leaving. This was a way better meal than I had expected, and I would definitely come back to Steak and Shake again.

I was surprised to see Steak and Shake still open. I heard they were closing. Then we walked in…read moreat 5pm to an empty dining room. No servers. Only can order from a kiosk. No one says hello No interaction. Then the food comes out underwhelming. No way that is a 12$ hamburger

Came to the drive through 30 min before close and they refused to take my order at this location…read moreand Sheffield

Good food, when they get my order right…read more The problem is, that they never got my order right. I've been there dozens of time. I stop there as a matter of convenience on my way to work. I order one thing; a bacon crunch wrap, no egg. They remove the cheese, and add egg. Were I allergic to egg, I would of been hospitalized a dozen times over. While the building itself is clean, and the staff generally amicable, it is disappointing to not be able to get the correct order.