Quite possibly the worst Arby's ever. My order has been incorrect twice. I've called to let them know once I got home. The response was, "Can you come back up to get the missing item?" When I said, "No, it's late. I'm not coming back tonight, an employee said, "Bring your receipt in next time and we'll fix it." When I did that, the employee on both occasions refused to make the situation right. I had the receipt, the date and time I called to report the error, and the employee's name that I spoke to (Tabitha). The employee on duty said I would have to talk to the manager, despite having all of the information mentioned above? I left my name and number for the general manager (I think it was Jennifer) and she never returned my calls. I called and left another message and still, no return call and no resolution. Whoever is running this store is doing an extremely poor job with cleanliness, hiring folks, and service. The staff is absolutely clueless...I don't know where they find these people, nor do I want them touching my food. I'm out around $12 for missing items. Never again. read more