Lots of delicious choices and appreciated the option of a gluten free wrap. Chips are wonderful.read more

When this location first opened, it was spot on. Now, seems to have gotten lazy, and inconsistent…read more The amount of chips you get for your side is laughable, especially when they are "in house" chips. The food comes lukewarm as well. Service is friendly, and quick.

This was my first visit at this Potbelly. I ordered online. My order was done at the time that was…read moresuggested. The staff was very nice and helpful. The restaurant itself was very clean. I ordered their BLTA and chicken pot pie soup. The food was good. I really liked the soup. It was delicious. I will definitely order from here again.

Food is amazing, great service, and clean restaurant. My first time trying, would definitely come…read moreback. The workers were younger but very attentive and pleasant.

Half the dinning room seems permanently closed, used instead for storage of catering boxes etc?…read more Other half of dinning room... most tables, chairs, and floors are filthy. Even the napkins dispensers are dirty.Not enough employees working to send somebody out to clean? Food tastes great and seems like reasonable quality but definitely over priced. If the price was more reasonable I would probably frequent, the price makes it a "special occasions only" type place.

This was my first visit to McAlister's in Middleburg Hts. I assumed it was a sit down restaurant…read morewith Servers but it is not. You order food at the counter, online or at the drive thru and they do have indoor seating. The menu consisted of soup, salad, deli sandwiches and spuds (baked potatoes). They offer a "choose 2" option, which is 1/2 soup, salad, sandwich or spud + another half for $10.99. There is an up charge for Premium options that are marked with a red "P". My total was $12.19 including tip for the Choose 2. I tried the 1/2 spud with chili and cheese and 1/2 grilled chicken club sandwich. Food was fresh and came out quickly. Service was Excellent! Nice decor too with big screen TV's and clean restrooms.Highly recommend McAlister's!

I often stopped into this location on the way to visiting my mother and there was one employee,…read moreCherise, who made my sandwich perfectly every time. She was kind, friendly and eager to make customers happy. I stopped going in for over a year after a few unpleasant experiences with other employees when Cherise wasn't there. I stopped in recently and was surprised at the turnaround. It was clean and they were really busy! (I think walk in customers forget call in orders have to be filled in a timely manner as well, which is as common as a pizza place there. I think if you don't like being patient in line, call your order in.) My favorite employee is back and she cleaned things up! My sandwich was PERFECT! We stayed and ate in too. Cherise never disappoints! Her hard work really made/makes a difference. She really knows customer service and it shows. I'll be back!

I typically enjoy Jersey Mikes but I want to be helpful so you don't risk good customers or come…read moreinto some cross contamination concerns. I had to tell the gentleman working there today at 1:00pm to change gloves as he used the pen and went to cash register and went bank to handling peoples sandwiches. Someone is going to get really ill from this eventually. Cook at grill also leaves the area to grab items. Please look at adjusting this before someone becomes and it can also impact your business and customer flow. Not harsh but trying to be helpful.

An interesting place as you walk in the door - lots to read with the "off-menu" specials. We chose…read morethe French dip combo which came with drink and fries and a pizza cheesesteak. The fries are AWESOME! Everything was served hot off the grill and the cheese strings perfectly with every bite. The meat is lean. Felt like a great value for the price - and you don't find that often anymore. A nice neighborhood feel.

Very good I tried three subs the cooper cheese was the best it's awesome!!! Definitely worth a tryread more

I happened to come here and was delighted by good ol' days menu and vibe. I asked and told what the…read moremost popular items were along with the current special. I decided on the Bourbon Bacon burger with tator tots and the chocolate brownie milk shake. I was asked if the various items on the burger were ok and I did get the default way. Excellent. Just right. Flavorful. Tator tots were so good no ketchup required. I also enjoyed the milk shake though the brownie made it a little trickier. The server came and asked if I needed anything and brought me a water when I asked. I definitely need to come back and try a few other items... but I did love what I got!

The good is their food is pretty good. My second time here. The bad is I specifically called today…read moreto ask if the Monday night classic for 4.99 is still good and does include dine in and take out. The person on the phone told me yes. I ordered online when I realized I didn't get the deal. When I got there to pick up the order i mentioned my phone call earlier in the day the girl I was speaking to said she knows that I had called. They wouldn't honor because between the call and the pick up the rule changed it was no longer for takeout. I guess I'll go there very occasionally.

I went to Bearden's last month. It was the first time I've been there since I was a kid. For the…read morepart, everything was as I remembered - good food, lots of people and of course the train. However, one thing was different. There were no cashiers behind the counter. Instead, we are greeted with three kiosks. I have to admit, I considered walking out. Seeing those really ruined that "old fashioned feeling". I am glad to see others have the same concern about this. Aside from that, it was a good experience, but please bring back actual people behind the counter.

The food was pretty good, pretty greasy but what would you expect, it was pretty cozy, and the was…read moreno cashiers but there was a kiosk to order.

The burger was delicious. The beef patty was juicy, the vegetables were fresh (no wilted lettuce &…read moreno suspicious tomatoes here!), the bacon was crispy, and the potato bun held it all together well. I also appreciated the service - the mobile order pick up process was easy and on time. The restaurant was clean, though I did wish there was seating with cushioning (but that's just me nitpicking). However, the burger was a bit expensive for a fast food burger considering the size (more than $8).

Wasn't entirely impressed with this place. The restaurant was clean and the workers greeted you as…read moresoon as you walked in. The food was burnt to a crisp. My 3 year old loves hamburgers but wouldn't eat hers. I opened it up and the patty was so flat and burnt. Unfortunately, unimpressed with the food quality so won't come back.