This location is usually pretty good when it comes to service and food quality. When I ask for a taco without lettuce I mean NO LETTUCE. This includes the lettuce that gets cross contaminated with the cheese! The music in the dining room was blaring! I asked them to turn it down and they ignored the request. All of the customers are commenting how they can't even talk to each other! I'll be visiting another location next time. read more

Do not go to this Taco Bell. My husband went in to the building and ordered. You have to order using a kiosk, so we had a fabulous copy of all he had ordered. We got home and the bag was full of nothing but regular tacos. So I called and was told there was a mix up in the bags, so the tacos should be kept, but if we came back they would remake the order. My husband returned and was greeted with attitudes, so he informed them we had called, then the team was demanding the tacos back with accusations of " how do we really know you got the wrong food"? Nevertheless, they remade all the food but it was rolled in such a way that you could not tell what the different burritos were. We will never go to this Taco Bell again as this is the second time we've had issued. The first time, I just thought the drive- thru was the problem. This time they physically had gone in to the restaurant. If you're smart you'll stay away, a lady in the building when we went back the second time said what we were thinking..... This is the worse Taco Bell ever. read more

Service was bad heard yelling in background when ordering which probably contributed to the food being wrong, food took 20 minutes for 2 burritos and there was only one car in front of us. read more

I do not eat fast food however at the gym, they told me about this bow that I can get that is a great option for protein. I've tried it in another location absolutely disgusting the first time I've ever tried it and the third time that I tried it. This location is always fresh. I never have any issues at all. The service is fine And I don't do fast food. It must be something they're doing right at this location. Keep up the good work. read more

The wait time is always long no matter what time you go. Usually only the drive thru is available but it takes so long and once you're in the line you're stuck. Would definitely drive out of my way to go to a different one because I would still get my food faster. read more

Go to another TB location! The two stars are simply for the convenience of location just off a main road. Food quality was bad. Ordered a bean burrito and felt like a tablespoon of beans and no sauce. Most of this was a dried up tortilla. The black bean cheese burrito was also lacking in beans or much else. They totally skimped on the ingredients at this location. We ordered at the kiosk and waited until an older woman asked what we wanted. We noted we already ordered on the kiosk because there was no one at the counter. They didn't seem too busy with no one in the place and a few cars in drive through on a Thursday evening. Overall, they need serious improvement in food quality and then work on coordinating orders from the kiosk. read more

Taco Bell - Black bean burrito - but where are the beans?? - Fast Food Near Me - Strongsville, Ohio

My favorite place to eat used to be Taco Bell. The Strongsville location on Pearl Rd always seem to have an issue. If it isn't their credit card machine not working, it's them not being able to do fried food. There are hardly any workers there, so the wait time is long. I was told that the people they hire don't want to come to work. (Guessing maybe they should pay more?) Anyway, my last time (and I mean last time) I went to Taco Bell was on I believe June 20, 2025. There were only two people working and no one was in line. As a matter of fact, each time I pass there now, I never see any cars in the drive thru anymore. A few hours later I got horribly sick! I had diarrhea for six hours! I couldn't get to the hospital, because I would have never made it there without having an accident. I ordered a vegetable pizza with light beans and rice and sauce, and a cheese roll up. Now, I used to eat there almost every single day because I loved it so much, but this time something happened. I'm recovering from stage 4 renal cancer, and I am still going for treatments for immunotherapy, so this hit me hard. I will never again go to a Taco Bell. read more

It's Taco Bell. What separates one from another is the human element. These folks were warm and responsive. Order took a bit cause the fries needed to be made. But I didn't mind the wait. The explained and offered me a drink. All in all, the owner should be proud. I live in South Carolina, but next time I visit I'll certainly stop in. read more

Arrived here at 7:59 on a Sunday night. About 8 cars ahead of me in line. After about 15 minutes of the line not moving, the car in front of me gave up and drove off, allowing me to move forward. The line didn't move for another 10 minutes. I finally was able to place my order at about 8:35. It was 9:04 when I received my food. I saw two people working, and I heard a third employee who sounded like she was possibly a manager, apparently working on the grill and talking about how a customer in the restaurant left after waiting for 45 minutes. If you have a hankering for Taco Bell, you either need to find another location or reconsider. read more

Why everybody hating on this place It is great always fast and on par with other locations if not better

This location ALWAYS sucks! It pains me that there isn't another Taco Bell close by. It is ALWAYS instant dissatisfaction. I'm tired of giving this place 52nd chances........ Tonight our food was cold, my wife's Beef burrito was somehow "meatless" and they were out the f mild sauce. To top it off, when my wife called to see what the hell happened to the vanishing meat nobody answered.... Not once but, with several attempts. I could have gotten a better meal out of the cat's dish. And I could have gotten something warmer out of the litter box. Next time I'll stay home and put taco sauce on some of the cat's wet food and save $15.00 read more

Found a hair in my food . That's worse than any burnt or missing item (which I experienced here as well mind you). PLEASE WEAR HAIR NETS Like it's disgusting read more

After waiting at the drive thru 20 minutes, they told two other cars and then me that the credit card reader was down cash only please. What @$$wholes read more

I love TB but this one is the worst ever. Absolutely garbage. We literally through out 40.00 worth or food after eating a couple bites. Food was old and cold. read more

Service was DREADFUL, awful, appalling, horrific, horrifying, horrible, horrendous, atrocious, abominable, abhorrent, frightful, fearful, shocking, hideous, ghastly, grim, dire, hateful, unspeakable, gruesome, and monstrous. We got yelled at by a man, extremely loudly, blasting my eardrums. I could've gotten a busted eardrum. I do not appreciate being yelled at in this manner. Yes, i DO want meat and cheese on my tacos. And NEVER tell me you don't have any wild cherry freezes when it is clearly written on the menu plain as day. Thank you for your time and consideration to this matter. read more

If I could give 0 stars I would 100%. Not only do they get my order wrong EVERY time, but things end up missing each and everytime I decide to order in store or through door dash. Not to mention, the workers are super rude and unprofessional. This place is getting worse every single year and for some odd reason, management is no different. 1000000% DO NOT recommend if you value your time, money, and peace. read more

Both managers, Amanda and Samantha were extremely great and helpful. Something had happened regarding one of our orders and they fixed it with no questions asked and were extremely sincere. Customer service was awesome!!!! read more

Clean, friendly, but slow service in dining room. Why do they have a high chair but not a changing table in the restrooms? Frustrating. Not just this location; no Taco Bells have baby changing tables in restrooms. In this day and age. Handicap accessible, but poor facilities for families with young children. read more

Taco Bell - Typical menu - Fast Food Near Me - Strongsville, Ohio

The tacos had very little meat in them. I am not paying for lettuce and cheese and a tortilla Taco Bell has really gone down in quality. They lost me as a customer. No wonder they have one and a half stars. It's a half of a star more than they deserve. read more

I ordered a $5 double Crunchwrap box and when I got home I realized they did not give me the cinnamon twists or my receipt. I tried to call the location but the number listed on the website, yelp, and google is all the same and apparently not in service. Seriously! Terrible customer service and inexcusable! By the way the number listed is (440)846-8226. You should get that fixed immediately because you're losing business and how are your customers supposed to get assistance from this location if they can't call. Ridiculous! read more

Hadn't been here in a few years because they always screw up the order. I went back today and SURPRISE they screwed up my order. They seemed totally disorganized with no communication between the employees. read more

Taco Bell - just because I am coming through late night doesn't mean I don't care about my food quality. Yes, I used quality and Taco Bell food in the same sentence. After watching the commercial 300 times for that grilled stuft nacho I had to have one. (I'm not sure why I keep calling this the walking nacho - I had to google the real name). I also got a cheese quesadilla. The food was just awful. They could've just thrown the food in the bag and got the same result. The quesadilla was burnt and didn't have cheese on half of it and the walking nacho had very little meat and just gobs of nacho cheese pouring out of it. I am giving 2 stars because I probably should know better than to expect an amazing commercial like meal at Taco Bell - so maybe my dreams were crushed and because the staff was friendly & fast as they ruined my meal. read more

I love Taco Bell, I mean it's practically it's own food group to me! This location was pretty nice, it was very clean and all the condiments were stocked. The workers were okay, not super friendly but average. I was a little disappointed because I went during happy hour (medium drinks are $1 from 2-5) and I ordered a small drink. The small is $1.79 and if it hadn't been for my boyfriend notice that it was happy hour, I would've paid more for a smaller size. I know it's only a $.79 but the cashier should have mentioned that it was happy hour. Other than that it was a pretty typical Taco Bell visit. Very affordable for my boyfriend and I, our meals in total were under $20 and I was more than content with the amount of food we got. The food was served quickly and was hot, so I went from hangry to happy real quick! Taco Bell will always be a go to for quick food for me. read more

If you're a shy person that doesn't like human interaction this is the place to go. You will be ignored and will wait a good half hour for your food. read more

Besides the food being made incorrectly yet again at this location, the food was smashed! Won't make that mistake again by going back to this location!!! read more

If I could do 0 stars I would. This place NEVER gets your order correct. And if they do, the food will be cold. I purchased a quesadilla today. The cheese was cold, not even melted.... not to mention, not cut into individual pieces either. We specifically asked for hot sauce.... in the bag.... none! No surprise here read more

Twice in 1 week their "registers were down" I'm not mad as a customer. I'm a small business owner, and these employees are robbing the franchisee. read more

this place is bs. my girlfriend ordered a chicken quesadilla and 2/4 slices had nothing on it, the other 2 slices had stuff on it but the cheese wasn't melted. she also asked for sauce, she didn't get any. no napkins in the bag, and they didn't give me a receipt either. i understand that it's "fast food" but being fast doesn't make up for shitty quality food. read more

Worse place ever to go, the Mexican manager was unprofessional, rude and we could see her walk away bobbing her head around, mind you with no hat, hair was everywhere. It was awful! This woman does not know how to handle situations when it is busy and her staff were swearing at us through the drive thru window!! This establishment really has deteriorated. Need some grown mature adults to run this place! Like this every Time my family comes here. FIX IT ! THIS GOES TO THE GM Kim Novy and her boss the area market manager Mike gorolitz!! read more

This Taco Bell never gets the order right, under-portions every item, conveniently forgets items, and over charges in comparison to neighboring Taco Bell's. This isn't a "one-time" issue, and other Yelp reviews have noted this as well. read more

I got there at 815 this morning thinking the dining room it would be open cuz i don't have a car the sign says it open at 8 and sure enough the doors were locked so I went to the other door thinking maybe they just forgot to unlock the one door and sure enough it was locked too so I knocked on the door for at least 5 minutes and I see one of the ladies walk by in the back take a look at me and did absolutely nothing this is extremely unacceptable I really love going there for breakfast cuz their breakfast is one of the best and would love to go their more often but not if they're gonna treat me like that read more

Who doesn't like a little Taco Bell? And this location doesn't screw up your order or give you the wrong change back. Bonus!

Hello to all, Yesterday my friend and I went to this specific Taco Bell after a very tiring evening at the mall and were absolutely exhausted and nearly starving. We went inside and there was six people in there, who may I add already ordered. We then ordered our food, which consisted of two freezes, a bean burrito, a quesadilla, and a nacho fry. The only good thing was that we got our freezes right away, but the blue raspberry freeze machine was down! The blue raspberry freezes are my favorite too! Anyways, we then sat down waiting for our order, which we ordered to go. It was 9 o'clock when we arrived and ordered around 9:05 p.m. We did not receive our very small order, now consisting of just the three small food items until around 9:30 p.m! That is a very long wait and is not acceptable! This Taco Bell should not be considered fast food, but slow food! As someone who is deeply devoted to the Taco Bell industry, I was highly disappointed by the outcome of this visit. As a teenage girl, I have curfew and considering I was 25 minutes away from home and still had to take my friend home, my parents were not happy about my 10:30 p.m arrival. Taco Bell in Strongsville, get your act together please. read more

About the same as other locations. The food not very good. Tacos and other items are real soggy. You can do better at a Mexican Restaurant. read more

OMG this is the last straw for this place. Went to the drive through, the worker dropped my change on the ground, I opened my car door to pick it up, she screamed at me "THAT'S STEALING!". WTF!?!?! read more

Worst service takes for ever one time i decided to time it 9 mins to get my food with 5 cars infront of me there are times one car in front of me and it will take over 5 mins plus its the only taco bell where they ask you how many sauces u want like seriously smfh read more

Probably the worst place you can EVER eat! The food quality is terrible and if your ordering to-go, make sure to check your food before you leave. 80% of the time it is messed up, and if you take it back, they accuse you of ordering wrong instead of apologizing and fixing it. Some of the managers are the nastiest people you will ever meet. Consider yourself warned! read more