I placed an online order on 1/17/26 and my double cheeseburger was over cooked and thin as paper,…read moreWhite Castle burgers are thicker. Also the fries must have been sitting for a while because they were stuck together and cold. I will not bother with Checkers anymore nor recommend them. See photos

When we're in Elyria we stop often because we love the food. The combo deals are fantastic. So are…read morethe prices for them. We stopped about a month ago and got the mushroom swiss burger combo for $5. DELICIOUS! We love the apple pie, but today, February 14,2026, the apple pies were just okay. There was no cinnamon sugar on the outside so it was kind of blah. Didn't care for that! That's what made your pie better over anyone else's.

this place is absolutely terrible. i feel like im in the 7 circles of hell EVERY-TIME IM HERE. the…read moreemployees here could care absolutely less about paying any attention to you. they will look you dead in the eyes and then proceed to walk past you and ignore you. the food is decent, but not worth the 40 minutes wait every-TIME your here. they somehow always have 10 people working but nobody can ever give you a second of service. not to mention the atmosphere of this dirty restaurant, to put it into perspective, this place is like a early 2000s big boys restaurant and a texas roadhouse pre covid. every time im here it leaves me with one question. where's the nearest rope to hang myself from the dusty ass ceiling fan.

Great, friendly service here at the Elyria DQ! I used to work in Elyria, so I'd stop in…read moreoccasionally on my way home. Orders come out right and quick! I've never had a problem with this location. The location isn't the best since it's tucked back away from the main road, off a residential street, so you could miss it if you didn't see the sign. Their parking lot is littered with huge pot holes and after speaking to a worker, apparently the landlord won't do anything about it. Other than the parking lot, you can't go wrong with this DQ!

It's nice that they'll drop your food fresh for you if you ask. Otherwise look out for the grease!…read moreI really do love this place. The food just HAS to be fresh out to enjoy t!

I have an ordered longjohns in a long time so I decided to order it via DoorDash. I ordered the…read morefish shrimp and chicken. It was disgusting, greasy soaked, dark brown, and looked that they had put the chicken on a grill of some sort after it was cooked because the back of it was black like it had burnt. The chicken was so tough. You couldn't hardly eat it, the shrimp which is normally good sized butterfly shrimp look like greasy little nubs and a fish of course was just as greasy. $20 worth of food right down in the trash, cause I couldn't eat it.

This franchise gets lazier and lazier, employees while standing around won't take your order…read moredirectly from you, you're forced to use a questionably clean kiosk. Advise using the drive thru.

Order a grilled cheese burrito and I receive the nastiest looking burrito, and when I tried to call…read moresomeone at the store, no one answered and was unable to leave a voicemail very disappointed if only someone would answer to fix this

Staff consistently show up late for work during lunch hours, many times I've pulled away and had…read morelunch elsewhere. Sitting inside is another issue, staff are loud and inconsiderate of the patrons trying to enjoy their food

I've been going to this location whenever in town for years and I have to say it has never been…read more"freaky fast". The service is very slow and not friendly. The only positive is they've never messed up my order?

My husband and I ate there tonight and I have to say, it was a great experience! For one, they were…read moreNOT in any way upset that we arrived 30min before closing. They all seemed very happy, laughing and joking. I didn't feel like we're hindering them or being a bother. Secondly, the woman that made our food, Shanice, REALLYYYYY knew how to pack it in there! She put soooo much of everything in my bowl and my husbands burrito! It was so good! They ended up weighing the burrito and it was 2lbs! THAT is a burrito! Everyone was very nice, the restaurant was clean, and we thoroughly enjoyed ourselves :) my husband couldn't finish his burrito, but i finished my food! Shanice (I'm sorry if I didn't spell it right!) has beautiful red hair, is very funny and nice, and knows how to make food people want to eat!

Went there at 9pm tonight, they don't close for 2 hours but had no steak or queso and the rudest…read moreperson at the counter helping me, I will drive before going to this location again and the is the 3rd time I have given them a chance. Definitely need to do better!!!

My visit on 3/26/2026 was unfortunately negative experience. The manager or supervisor was clearly…read moreoverwhelmed and did not know how to work through the challenges nor did she know how to lead her staff. When we placed our order we had to tell the person our order 3 times (news flash, it ended up being wrong still). Then we waited 20 minutes or so which was fine since we had 4 subs. They gave us 3 of our 4 subs. We waited another 10ish minutes to see if it 4th sub was coming. When it didn't, we let them know we were missing a sub. The manager/supervisor and a staff member acknowledged us. So we waited another 15ish minutes and when we realized they were not making our sub, we asked for a refund on the missing sub. The staff member wasn't able to locate the order easily to help us and we were never given a receipt. She said her mom was the store manager and she would make sure we were taken care of. Asked for our name and number. Currently waiting for a call, but will follow-up if we are not contacted. During the time we were there, 3 other people walked out. One of them got there sub for free because no one came to the register to cash him out. Another one walked out because the manager/supervisor was giving him attitude while making his subs. The manager/supervisor kept loudly huffing everytime a new customer walked in. Her and one of the staff members on the grill kept telling customers that is going to take a long time. It seemed like they were trying to scare them off. When we finally got home, one of our 3 subs were completely wrong. I understand working in the service industry is stressful but you need people who know how to manage stress and lead staff accordingly. This was only my second time visiting this store. Not sure if I will go back.

Have been here several times. Great service and they make a great sandwich when you go in and…read moreorder. Online ordering wasn't as great when I picked it up. Will continue to go in to order staff is very nice.

I was surprised to see Steak and Shake still open. I heard they were closing. Then we walked in…read moreat 5pm to an empty dining room. No servers. Only can order from a kiosk. No one says hello No interaction. Then the food comes out underwhelming. No way that is a 12$ hamburger

I've never had a frown turned upside down so fast. The…read moremanager was well dressed, polite and on top of the guest experience. Followed me out to my car to make sure my family was happy. Two Mexican Cokes and some KitKats my family was thrilled. THIS LOCATION IS HANDS DOWN THE BEST SERVICE WE HAVE EVER HAD. Not to mention the fries and onion rings were piping hot and the rest of our order was perfect. Whomever the guy in the dress shirt, gloves and apron was....THANK YOU! You really turned our road-trip around.

Came to the drive through 30 min before close and they refused to take my order at this location…read moreand Sheffield

Good food, when they get my order right…read more The problem is, that they never got my order right. I've been there dozens of time. I stop there as a matter of convenience on my way to work. I order one thing; a bacon crunch wrap, no egg. They remove the cheese, and add egg. Were I allergic to egg, I would of been hospitalized a dozen times over. While the building itself is clean, and the staff generally amicable, it is disappointing to not be able to get the correct order.

This is an Elyria area restaurant that has been around for many many years. Probably thousands of…read moreyoung people have had the experience of working here over the years. The old boy sauce and salad on the burger is a foundational menu item. O oh boy has memories for most Elyria residents. Always friendly and a good variety on the menu. Give it a try!

"Ooh Boy" said most of our party. 14 of us on a Saturday night sat in back room. It cycled from…read morefrigid to sweltering back there depending on if furnace was running. Super Easy solution: add a couple baseboard heaters & temps will stay constant! Food was another matter. About half was satisfied since about half had an issue. My Patty Melt was laughable. Smallest sandwich I've seen served at an actual restaurant. At 8.69 it was a rip-off.. DQ has a burger fry sundae & drink for $7 & is comparable. The bread is likely sliced in house b/c it is half thickness of a regular slice of bread. It was over grilled like a crouton too. But the real disappointment was the minuscule amount of grilled onions hiding underneath the 1/8th pound burger patties. I also asked for mayo on it & didn't get any!! Shoulda got regular Oh boy which is cheaper, has twice the bread, ton of lettuce compared to my onion, and comes w/ sauce vs. my no mayo. Other complaints: cheeseballs were not as good since they confirmed they switched suppliers. They're actually curds now. Onion rings were overfried & really dark which was fine but they were actually not warm so they musta sat in window too long. A few liked their super OhBoys but at $13, it's an average value. Chicken wrap was a value but needed more sauce / kinda dry. Service: We asked if garden burger had chunks of veggies or a Griller type & she said no veggies but it was indeed that type. A couple other mess ups w/ missed toppings & sides & pop missing syrup rounded out the visit.