I found out where customer service went to die. So the premise is that someone walks up to you and gives you a QR code to scan so you can check yourself in. Cuz, heaven forbid the staff would have to actually do the task. While I am not yet victimized by the digital divide, I really didn't want to spend my time figuring out their POS system. Each service is nickel and dime. At my last oil change, ( different location) I was able to order a 'high mileage vehicle synthetic oil". Here, nah but you can buy a synthetic oil and add on a high mileage pour-over for a fee. In the olden days, they would show you the parts they recommend to be replaced and offer the chance to repair. Now this location states there is a problem on the invoice but by the time you see it, your car is already pulled out of the bay. Once upon a time, all windows would be cleaned and the floor mats vacuumed. Here, they proudly tell you the front window was washed and offer you a moist towelette to do your own dashboard. Whee; such a treat. I know everywhere is doing less and charging more, but I will remember what good service was like until my dying day. (Hint: it's not at this location.) Long story longer: I will not be back. read more

Jiffy Lube in Paso Robles is my "go to" if I need an Oil Change. Curb appeal is better than normal. This particular location is not on a main thoroughfare...it has greenery surrounding it. Two outside sitting areas and the normal waiting room inside. The customer service here has always been very good. Today was no different. An associate named Andrew was top notch...from receiving (writing up service needed/requested) vehicles as they came in, to working hard in the "garage". Then of course was the Manager (Jose) who has helped me several times in previous visits and is also extremely Customer Service centric . Normally, when I need an Oil Change , the Crew at this location get me "in, done and out" within an hour...which really isn't bad. At the register, they "run down" the services and "checks of the vehicle" that were provided before they present you with the bill...which also seems pretty reasonable. Personally, getting an Oil Changed done is about as thrilling as going to the dentist, but the Jiffy Lube in Paso Robles makes the experience more than tolerable. In this Yelper's opinion, and on this occasion (as many times before) the Jiffy Lube in Paso Robles truly earned this "highly recommend" 5 Star review! Thank-you Jose and Andrew! read more

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In and out for an oil change in less than 25 minutes! Online said the next available appointment was tomorrow but we decided to stop by to see if they could get us in today. They took our car in right away. They have seating inside and outside. They also had a special for 50% off! read more

Jose campos store manager of 2911 is always working lower bays without a hard hat and proper ppe.Employees consistently risk customer safety for quick sales and quick money. Very obviously a money hungry corporation not worried about the customers best interest. For example rotating tires with unsafe tread levels and lying about the quality of customer filters and car parts. Employees do not receive 10 minute breaks typically. If you do wanna take a 10 there is a lot of push back from management team. They schedule meeting and shifts without notice. The management team is all stacked with overtime however the employees barely scrape by with 17 an hour and less than 30 hours and week.If you value time money do not come to any jiffy lube they only view customers as a sale to add to there statistics. read more

Jiffy Lube - Oil Change Stations Near Me - Paso Robles, California

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supposed to be 15 minutes. been almost 2 hours and still not done. They keep coming out trying to sell me on stuff I don't want. Finally just told them to pull the car, I have to go as now I'm late for my next appointment. Will not be coming back no matter what coupon they offer. read more

On a road trip out Skid Guard fell off, we called and were quickly helped. Tanner was very helpful and within 10 minutes and at no charge they had reattached the guard and we were on our way. Definitely a life saver read more

Just got my oil changed and they stated I had a transmission leak. I drove over to the guy who replacement transmission got under the car and there was oil everywhere. They did a very sloppy job at Jiffy Lube would not go back there. Stay away. read more

Jiffy Lube - Oil all over my engine, the skid plate - Oil Change Stations Near Me - Paso Robles, California

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Oil changes on a small car cost the same as 3/4 ton diesel pickups now apparently. Double what I have ever paid in the entirety of owning this car. Also told me my brand new tires I've had for less than a month needed to be replaced. I will never be returning. read more

Last time I came the oil filter was improperly installed, and so I beefed up with a "oil leak" a few weeks later. I am pretty forgiving so I came here again today to give it one more chance. I started out with a 20 min time quote. That quickly turned into "45 or an hour" even with a simple oil change and 5 people looking in my engine all at the same time.. One was doing something, while everyone else was watChing. Again, I am not getting the sense that these people really know what they are doing. Just my take. not going to return. read more

Wry professional little bit of up sale but as soon as you say no it stops and you move on. So no high pressure sales tactics. Been going here for a few years now. Defiantly staying here. read more

Was in for an oil change. Waited 40 minutes while the employees (2 tasks and a guy) visited with each other. It looked like there was 1 person working below....she came up and started visiting too, then another guy and another (he might have been just back from break) no one working. Left, not professional at all! read more

I've always had poor customer service at Jiffy Lube. Once they said my wipers needed replacing when I just got a new one installed that week. Now I'm unsure if they told me the truth about the "problem" that need fixing. This morning when my mother in law, who is almost 70, accidentally parked in Jiffy's no parking. She didn't see the no parking sign amongst all the other signs. When she got out of the gym, in less than hour, she realized jiffy lube had her car towed.... she understood why, but what's incomprehensible and rude was that they wouldn't help my sweet mother in law. Her phone and purse was in her car! She was wrapped in a towel and cold. She was scared and didn't know what to do. She asked if someone could drive her to the tow yard because she didn't have any number memorized or have money for an Uber. They told her no because they were too busy. There were 6 employees standing around when we got there looking for her. It's unbelievable jiffy lube wouldn't help an elderly lady with no phone, no money, wrapped in a towel, stranded in a town she doesn't know. Instead, they were not nice to her and didn't care to help her in anyway. What if that was your mother? read more

I was told that my service fee to install 2 oil filters was $13 total for 2 of them. So they ordered the 2 filters. They called me and said come in so we can install the filters. And they reiterated that I would have to pay $13. So I went in and they told me the cost to install was $14 each and that I owed $28. The guy in charge wouldn't even talk to me about it. I ended up paying $26 for a 30 second job. Very unprofessional read more

i went to Jiffy Lube Paso Robles today for oil change and tire rotation. I was told they could not do tire rotation because of lugs different sizes and need to be replaced. The only company that has touched my tires in past year and half is jiffy lube in paso. They installed new tires and they have done all tire rotations. it does not make any sense why they could not do tire rotation. I told lady all of this and she did not seem to care. I also told her I most likely would never be returning to them and again she didnt care. I will not be returning to Jiffy Lube in Paso Robles!!! read more

Thank you guys for taking care of my car. Always friendly and fast. Everytime I come they really go above and beyond to help me. I appreciate it so much! Great service!!!! read more

Jiffy Lube - Oil Change Stations Near Me - Paso Robles, California

This place just blows my mind. I finally went there the last time. I have taken my car here a few times and each time they disappoint. The last was the final! I think the only qualification to work here is you must be an idiot! My car has new tires, and they should know because I bought them there. The girl still asks me if I want to get new tires. Did she even look? Then you ask a question and all they do is huddle in the bay and visit and talk about what you just asked. I am pretty good at reading lips and wow! Even the manager drives in towards some employees super-fast to hit his breaks as a joke that he was going to run them over. Even the manager is an idiot! I think that is why he hired idiots...now it makes sense. Avoid this location if you can. The two girls that do work there are not very nice. And I try to be nice to hope to rub some kindness off, but nope! I have to remember they are idiots, and this is why! Owner, you have a group of bad apples here. Time to throw out the bad and replace with good new apples. I will spend my money at Big Brand Tires (Went today - Truck) for tires and Kings Auto repair for oil changes (go tomorrow - Car). Good Ridden! PS...I bought one battery and tires here. No more! My daughter asked if I was going to take my truck here. NO WAY! Those idiots are never touching my truck. It's bad enough they handled my little car. read more

Went to get an oil change at this place. I didn't use the truck only on the weekend. Once I moved my truck I see a bunch of oil spilled on my driveway. Brand new truck with no issue. Went to speak to Jose and he whipped away the evidence of oil leaking. All he could say is I'm wrong there's nothing wrong with my truck. I wake up this morning and there's even more oil on my driveway and my valves are making noises as if it is low on oil. I will be filing a law suite against Jose and jiffy lube for the poor quality of work. Now my truck is damaged and all they said was I'm wrong when clearly you can see on my video they have lack of knowledge on working on vehicles specially the manager. read more

Jiffy Lube - Oil spill - Oil Change Stations Near Me - Paso Robles, California

Been a customer of this jiffy lube for years, they've serviced 2 of my vehicles & have never had any issues. Great customer service, super nice & always quick. Will continue to recommend. read more

Do not ever go to this Jiffy Lube!! They stripped our oil plug and then blamed it on the last oil change place... we had evidence but they refused to care. Long story short, it is costing us $650.00 to replace our oil pan because of their error. We will never go to Jiffy Lube EVER in our life time!!!!!!!! Beware. read more

Ensure you decline to them washing your windows. I made a huge mistake, just had my car washed and went to get a oil change and forgot to tell them to not wash my windows. read more

Jiffy Lube - Thanks jiffy lube, just had my car washed and now I'll have to go back to clean up the mess you made on my car washing the windows. - Oil Change Stations Near Me - Paso Robles, California

Awful awful awfulllllll. Do not bring your car here. Brought in my vehicle for an inspection to drive Uber. They called a small rubber chip in my tire "structural damage" These are HIGH end Michelin tires, not your run of the mill Walmart tire. Thanks, I'll be taking my business elsewhere. read more

My Senior Citizen mom parked in a no parking zone in the parking lot and went into Kennedy Club to Swim. They towed her car then did not help her track down her vehicle. She had no purse, No Phone, and No car. Being from Atascadero she was stuck and scared. She asked for a ride to her car and was told by the employees that they could not give her a ride as they were too busy. So unbelievable that an organization or person for that matter did not help. Terrible terrible terrible. What if it was your mom? Jiffy lube idiots!!! read more

Lesli from the Paso Robles location near Walmart was incredibly helpful, nice and professional. She is the reason we will be back again.

Quick and painful less service with respectful, friendly staff. They were able to switch out my headlights, getting my service done in a little less than 30 minutes. Thanks! read more

This jiffy lube sucks don't go here they take a long time and don't even fix anything

Great, fast service for Ford F-150. I needed oil and filter change (synthetic oil) and was in and out in under 30 on a Saturday morning - very nice! No guarantee every weekend day will be that quick, but was impressed with, quick, knowledgeable service. read more

Charged for services they cannot perform on "Asian" vehicles but still dull price. Can't vacuum car for COVID or do windows. Don't have proper fluids for "Asian" vehicles ... coolant and other fluids. Out of fluids for "Asian" vehicles. I have a Toyota Camry. It's not an exotic car. Very vanilla and common. So why did I go here and pay full price? So my service was 1/3 less than it should have been but they charged me full price. Until they get fluids for "Asian " vehicles..., I don't recommend! read more

I started out somewhere else in Paso because I needed a smog and oil change but they said my car was too low for their bay and sent me away. Pilar at Jiffy Lube said they have ways to take care of that and I was in and out in 30 minutes. Thank you Pilar! (you would think the smog place could have figured that out too, right? It's not a rare car) read more

Great service !! Very friendly employees! They discussed everything with me before doing any Xtra work.

I had my truck oil changed the oil filter wasn't tightened down and ended up leaking oil all over my garage floor this is the 2nd time this has happened both times from this location. read more

One star is too high a rating for this place... their commercials say "If you're not happy, we're not happy!" It should be "If you're not happy, we don't care! " They will screw up your car then slip it into their invoice and say well you signed so we're covered!!! Don't trust jiffy lube they are crooks!!!!! and guess what most of the bad reviews here are about?? Exactly what they did to my car!!! read more

These guys are awesome! I was traveling from Fresno to Morro Bay towing a fifth wheel and my brakes on my truck started dragging. I called around and no one was available. I ran by Jiffy Lube and they got me in immediately and on my way. Thanks a ton!! read more

Came here for a quick oil change for our car and received good service!! Oil change was super affordable, around $80 for our challenger and service was fast! When we got there, there were about 4 people ahead of us and we only had to wait 30 minutes :) super fast and also used $10 coupon from their website for some money off!! read more

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Great experience! The team was quick, yet very thorough. I will definitely be back for my next oil change.

These guys were great! After a bad experience at the Big Tire shop next door, I stopped by for a quick tire check. They got me right in, checked all the tires, filled them up and got me going very quick and for free. I'll be be back! read more

Got my oil change at this location a couple months ago. Everything seemed fine at the time although it was very overpriced. Got in and out pretty quickly. Today I am getting my oil changed again at the place I usually go and they told me and showed men that when I last got my oil changed they didn't completely tighten the oil filter. So now the undercarriage is covered in oil and I was told is was 2 quarts low because of this. I would not recommend this location. I hope management see this and the employees know that it is better to complete the job then get the customers out a few minutes early. read more

Why did my normally $45~ conventional oil change at any other Jiffy Lube just cost us $77??? Our fault for not getting it done yesterday before getting on the road, but unfortunately it was our only option in the area. Lesson learned. read more

I got right in. I asked them to check and top off all my fluids and do an oil change. They were very quick. Very polite staff. I was told to wait in the lobby which looked dirty and unkept so I didn't want to sit anywhere. I watched them work on my car and as they were almost finished, one staff member actually checked my coolant and told the other staff member that it was low. So he obviously forgot to check that but he filled it up. Then I paid and they said we didn't clean the windows because of the rain coming soon. Which is fine. But then they said they vacuumed the car and I never saw that. When I got back into my car, it was obviously not vacuumed. So it was good up until that lie. And when you lie to a customer, that takes a lot of integrity points off. Because what else are they lying about??? read more

Quick and easy oil change. They do try to up sell other things but I declined. $96 for synthetic oil change but I had to get it done. They give you a checklist of what they supposedly do and vacuum was on that list. Sad to say they failed as my mats looked exactly the same as before, dirty. read more

Stopped in for an oil change. Staff was very friendly and adequately efficient. But, as I anticipated, the diagnosis's and upcharges began with a "needed" repair costing $1500. After saying thank you but no to the repair, I left and immediately took my truck to a actual repair shop where they found nothing needed. I believe Jiffy Lube should stick to their specialty and leave repairs and diagnosis's to others. read more