I will never come back to this location. The manager has continued to let everyone know how unexperienced every mechanic here is. He also couldn't tell everyone enough on how much the GM hates tire rotations. Extremely unprofessional. 3+ hrs later for just an oil change. No one gave an estimated time or anything. I cannot recommend this location to anyone. read more

It really pains me to give this place one star because the people have been incredibly nice but unfortunately, my car does not run on nice. The first time I went here, I was incredibly impressed with how friendly and great the staff were. I was in and out in no time. They were all professional and gave the appearance that they new what they were doing. I realized this was not the case, when after driving all the way to Michigan, my best friend's dad noticed my car leaking oil. Apparently, they did not tighten the filter and oil was EVERYWHERE. I went back in upon returning to Colorado and the guy informed me that none of those employees worked there anymore and topped my oil off. WHY didn't I learn my lesson? Yep, I went back. I guess I thought it was just a one-time thing but nope, this time they informed me that I had a brake light out but that they couldn't replace it because it was an LED strip. Well, being the dutiful driver that I am, I immediately went to Auto Zone to get this LED strip and get this fixed. After telling the guy behind the counter what I needed, he decided he needed to go look at my car because his computer was telling him that I needed a bulb, not a strip. Um, I didn't need either because I didn't have a light out and we went through each and every light...I braked, I put it in reverse, I started the car, I shut off the car...you get the picture. Thank god I didn't have them fix it at Jiffy Lube because I would have been replacing a light bulb that didn't need replaced. Also, my damn tire pressure light came a few days ago and that's when I realized that they only put 33psi in each of my tires - not even close to what they should be. So I get to stop now and fill my tires back up since apparently that was also confusing for them. So, yes, I have learned my lesson and I will not be a repeat customer to this location. Maybe I will have better luck elsewhere because they have damn good coupons but sometimes, as they say, you get what you pay for. read more

I've been here twice and both times they predicted it would take 30-45 min but both times it took much longer. The first time it took them over 2 hours and the second time I stayed and it took 1.5 hours and I watched them stand around most the time. I was second in line and I saw two guys standing over my car doing nothing the majority of the time. Also, their cheapest oil change is $50 which I think is way too steep for this slow service. Do not recommend. read more

I had a gift certificate and had tried to get in numerous times. The least amount of time I was told was 35-40 min, so I jumped. Currently sitting at the jiffy lube, 2 hours later, missing work & $100 in the hole. Not customer-oriented, tried to sell me at least 3 overpriced services & items I know are half the cost elsewhere, and didn't once apologize for the wait. I cannot stress enough that I will never again go to a jiffy lube. I also cannot stress my enough my recommendation that you drive down the street to the nearest grease monkey as soon as you can! read more

Would never go back here. Went in first thing in the morning. No other customers there. Five employees inside with the lights off. Place is dirty inside and out, bad sign. 40 minutes later, still not done. I did not like this place. I would not go back. Just my opinion from one visit. read more

This place is fine but nothing stands out as a major positive. I arrived and they were friendly and helpful. They warned me that they were busier than usual and that it would take an hour to get to my car. That estimate turned out to be off and it took almost a full 2 hours to get me back out the door. Still, there were no issues using my groupon and no aggressive upsell tactics. Just friendly service. I'd come back again, but I wish I could make an appointment. read more

Absolutely nothing Jiffy about this place!!! Took over 1.5 hours for a simple oil change. Tiny little waiting room makes it difficult to overlook the horrible parenting as she let her 3 kids terrorize that small space. They did point out an axle seal leak I wasn't aware of. The actual service seemed adequate and the manager was nice. The really need to rethink their workflow process, because I won't be back when another shop that I've used nearby has never taken longer than 20 minutes. read more

Great service... David was excellent, will be bringing my car here for all my vehicle needs

1. They don't do appointments which is good and bad 2. Their 10 minutes per car ahead of you is more like 30 minutes a car (lliterally) 3. The car "check in" guy makes every customer go through a list of "recommended services" - it's very uncomfortable to watch and uncomfortable to go through when all you want is an oil change! ! 4. They got grease stains on multiple places on my tan interior that they didn't bother to clean 5. I got the Groupon and the guy wouldn't be straight forward with me at all with what services/oil were covered Bad experience overall. read more

This Jiffy Lube is absolutely terrible! Avoid at all costs!!!! As a long time Jiffy Lube client across three separate states I expected to have the job done right. I went for a simple cleaning and rejuvenation of my hedlights on my Lexus ES350. Not only did this shop completely mess up the job, but it cause over $2,200 worth of damage to my paint! After four days of getting the run-around, wasting 12 plus hours, my car is barely drive-able at night and dangerous. Jiffy Lube's claim department is being shady and saying they will not pay for my rental car while the repairs are getting done although it will be 7-14 days in the shop because of their gross negligence and incompetence. Now I am having to take time off work to get estimates from Body & Collision Shops because they don't even have the decency to TERRIBLE SERVICE!!!! I could give this place negative stars, I would AVOID LIKE THE PLAGUE!!!! Unless you want your car messed up, your time wasted. You just lost a long and faithful client, Jiffy Lube. NEVER AGAIN. Update: Their district manager came out to my house and did a half assed job on my headlights, saying that "my safety was their highest concern". The headlights are ridiculously ruined and not working still. He sent pictures back to the claims department and now the claims department doesn't want to pay for replacement of the headlights. Only for the paint damage. SHADY SCAMMERS!!!!!!! read more

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Got there and, after waiting 20 minutes, they told me they don't have the filter for my C-300. I was told to go to O'Reilly and get a filter and then they could do the oil change. As I was leaving, almost onto Leetsdale Drive, I noticed that they failed to close the hood of my car. Wow. :/ So, I drove to O'Reilly, returned with the oil filter and was told that it would now be a 2 hour wait. Total waste of time. I went to Grease Monkey today and they had the oil AND the filter. read more

I go to this location all the time and have never had any problems. The guys that work here are incredibly helpful and super nice. Could use a slightly deep cleaning in the waiting area, but nothing should change. read more

These guys are great! As a woman, I despise going into any kind of automotive-related business. I always fear that I'm going to be taken advantage of. Not here! They were upfront with me about the wait time, contacted me to let me know what they found on my car, I got a great discount through Groupon, and David T. was super friendly and professional. There's a Starbucks next door, which allowed me to get some work done while I waited. All around positive experience! Thanks guys!! read more

No problems with the oil change, I was told that my anti-freeze was low (which it was) and that my brake fluid was low. They offered to fill them up there, but those I can do myself. The brake fluid was not. It wasn't even close to the minimum when I looked at it myself. Never again, Jiffy. read more

Went in for an oil change, car has been running terribly since. Took to a different location and they told my there was no oil in the engine and the fuel filter was loose! So glad my engine didn't blow! I wouldn't recommend this location. I'm now getting over $300 in services done to hopefully help. read more

My truck has leaked oil from the drain plug ever since I went here. I have changed the plug & it still leaks.

I purchased a Groupon for the signature oil change, which is supposed to include vacuuming and window washing. I also asked if they could help me put on the rear wiper blade that I just purchased. After ten minutes, they said I was good to go (After showing me how "dirty" my air filter was on my car with 13000 miles ). They did not vacuum, wash the windows, or put the wiper blade on (and there was not a blade on at all). My receipt shows "vacuum floors -- completed", "wash exterior windows -- completed", and "check wiper blades -- ok". This makes me wonder what else they DIDN'T do, but claimed to. read more

Amazing customer service! The staff were all extremely friendly, fast, and I think everyone of them said hello when I got there and thank you when I left. I don't write a lot of reviews but these guys deserve it. 5/5 stars! read more

I usually try to avoid places like jiffy lube, but this month a had a groupoon, and boy am I glad I went!! The manager and staff working that day were the friendliest I have ever encountered at a convenience oil change establishment. They offered me a beverage when I walked in and sat down, and even gave me the remote to change the channel if I wanted! The whole oil change itself took maybe 20 mins, but I left there in a great mood because of the couple extra steps they took for me as a customer. Thanks guys...keep it up! read more

So surprised this place has less than four stars. While the wait was long this morning, I expected that on the Saturday before Christmas. Everyone working there was very friendly, I didn't feel pressured to buy anything I didn't need, and they gave me a discount when they didn't have the wiper blades I wanted. Will definitely be back! read more

I have been using Jiffy Lube for some time and never really had any issues. That is until I went to the Leetsdale location. The tech that worked on my car failed to put back the part that holds the air filter box together. I wasn't going to write a complaint about it until I found out that the part that I need is a dealer part! I am hoping that when I call tomorrow they will possibly still have it there. However, I am doubtful. read more

I went in for what I assumed was going to be a quick oil change. I was brought in to the waiting area but was never informed about how long the wait would be. I waited 2 hours for them to even start my oil change! Once they finally finished and pulled my car out it took another 10 minutes for someone to come inside so I could pay. I have never received such poor service while getting my oil changed. It was my first and last time ever going to a jiffy lube. read more

Not satisfied with the way they did the oil change. When my car needs synthetic oil they did normal oil change and the guy at the station suggesting to get a engine flush on next oil change. Never going back to This store or any of their chain stores. read more

I called 30 minutes before they closed and Mike said he would be able to help me. I was there 10 minutes later and MIke and another employee were finishing up on another car and started on my truck (oil change and tire rotation) soon after. I would have waited until the next day but I am from out of town and needed the tire rotation badly, it was nice to see that neither Mike nor the other employee were not annoyed by me showing up at the last minute nor did they rush through the truck. Usually I get the scare tactic from Jiffy Lube about how I need a filter changed or how my rear differential fluid needed be changed at 10k miles.......not this place. When they were done Mike actually showed me that there was actually oil (some places seem to forget to add oil and I usually drive a block before checking the dipstick myself). Jiffy Lube is lucky to have Mike working for them, few people are as enthusiastic about their jobs these days. Thanks again. read more

I went in today at 5:20pm to have my oil changed at this Jiffy Lube location. I was immediately helped and was treated very nicely. I'm going to say I've had some pretty horrible experiences at jiffy lubes in the past.. But this was by far the most pleasant experience I've had. I expected it to take a half hour or so like it usually does at most locations regardless of wait times it seems. It took less than 15 minutes for my complete signature oil change. Darren was extremely nice and told me anything that needed to be done but did not push anything when I declined. Darren also showed me everything once the car was complete and was just overall very helpful. I will be visiting this location every time I'm in Denver and need an oil change. read more

Again, poor service and attention to detail. After having my tires rotated I drove 1/4 mike down the road to realize the lugs on my drivers side rear wheel hadn't even been retightened to the slightest. Had to pull over and tighten with a tire iron. Check your work before putting people back into their vehicles, please. read more

This is a great and convenient place to go. Great, professional service. The techs are very nice and patient. One thing that needs to be corrected: choice of magazines in the waiting room are all for men. Female customers, bring your own literature. read more

DO NOT LET THEM DO ANYTHING EXCEPT FOR AN OIL CHANGE! I was happy with the service except for that I decided to have them change my cabin air filters. I've never had any problem with my air conditioning or fan, but immediately after jiffy lube, the fan made a terrible rattling sound and now the motor always rattles. I took it back to them in hopes that they would fix it, but they were absolutely no help. They said they don't get near the motor, and offered no explanation. It is clear that whatever they did caused the problem and they did not hold themselves accountable. read more

Great service and quick Very friendly compared to some of the other shops I will return for sure Thanks read more

This place charged me $76 before tax for an entry level synthetic oil change, which is pretty expensive. Moreover, they didn't even touch the windshield washing fluid (it is still empty) even their service says they filled it up. After looking at NBC investigations on Jiffy Lubes in LA area, I got to believe that it's normal for a Jiffy lube to charge you something they never did... read more

This place sucks...They have two lanes fir the oil change and apparently they focus more on one side than the other. It took 3 hours of waiting...Never will come again. read more

Quality service and friendly staff. I came in around 10am this morning and it was pretty packed but I was still out within an hour. I didn't get his name but the guy interacting with the customers was fantastic and very helpful. read more

Ian the new floor manager was just so helpful!! He didn't try to up-sell me on things I didn't really need. He was honest and fair and provided excellent customer service! All the technicians that worked on my car were professional and courteous as well. I am very satisfied with my experience today! read more

Got their recommendation from a coworker because they were fast and amazing on her car. They got me in almost right away and we're beyond great with customer service. They also have good coupons online and said they do free top offs and air checks for tires! It was very quick and I will definitely come back to this location. read more

Took a long time for someone to aknowledge me when i got there, but overall great service. Was surprised they didnt try to push any extra services on me which is always a nice surprise. Access to easy online coupons as well. read more

Untrained staff and lack of equipment to perform a simple oil change. Had do go to the Havana location and they did a great job and it was done in 15 min! read more

Customer service was just outstanding. I was greeted by someone very genuinely polite and in a good mood. The man who helped me with my service noticed I was having a bad day and was very kind to me in taking care of me during my oil change. He helped me find a way to afford another procedure I have needed for a while but never got due to price. genuinely impressed. read more

Worst customer service for a VERY over priced oil change. Will never return to another jiffy lube.

I'm from MN.. my whole life my dad or brother has always changed my oil. When I moved out here I went to grease monkey where they charged me $45 for a standard oil change. Pretty typical. They also told me to come back when my car hits 18,000. I came to jiffy lube because a friend recommended them. And my car was at 18,700 (oops) I thought my car was way over due. But the two guys there Aaron and Dakota looked at my car, came in and told me that I could drive it for a lot longer! They showed me how to check my oil, and how to access the electric panel to show me when my car needs another oil change. I'm so grateful that the two men took the time to show me how to do it, and didn't take advantage of my lack of knowledge. They could have easily done the oil change, and taken my money, but they did the right thing! I highly recommend going here for the honesty and great service. Thanks again Aaron and Dakota! read more

I called this location at 5:53 PM to make sure that they were open and to find out how long it would take to get an oil change. The young man on the o the phone told me they were open and it would take about an hour to complete once I arrived. When I arrived I was told that they had closed just moments before, it was 6:03. The young man that told me they were closed, and that the guy on the phone didn't have any idea about what he was talking about. I was told I could come back at 8 AM the following morning and get an oil change, I think not! If I was the manager or the owner of this business, I would've stayed and accommodated the customer based on the information that my employee provided. read more