Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Don't even bother applying here or the one opening in West Springfield. The recruiter was…read moreincredibly rude, mind you, it was an interview over the phone and he was rushing through the questions and of course hit me with the classing line "I'll be interviewing other candidates" like okay thanks for wasting my time.

went through 3 times consecutively at 333 am and still didn't take our order even tho they open…read more24/7 fml don't go at 3am they will deny you. 3am mcdonald's challenge eat challenge gone wrong. "face palm"

Renovated only a couple of years ago, the floors are constantly dirty/greasy. All the footprints…read morethough cannot betray the fact that much of the direct service over the years has transferred to the door-dash and drive-up customers leaving us who wait and wait at the counter like 2nd-class statues who finally get acknowledged after several minutes' wait. The renovation did harm around the service desk and walk-in customers' visits : much less room, with a disconnected staff. So recently I tried the resurrected chicken wraps (ranch flavor) and within the first few bites I found two small chicken bones in my mouth which were later brought to the manager. She apologized but nothing more. I won't order them again, not because of the bones, but the flavor. I must admit I like the similar wraps at Burger King better than these.

Great ppl. New workers with better service. Check it out now…read moreWarm, and comfortable. Clean area.

Pricing and understanding the menu and the people is key. If you're 60 +, bk is tuning us out I'm…read moresorry to stay on this but I think it's worth it. In all honesty and fairness. I love BK. Or I used to. I have always split my time. Now however, mcds is the best. 2 sgmcmuffins w/egg and the best coffee ever,, $7... and no app!!! I walk in, order and I'm out. I can't get a discount whopper without a freaking app!!! Am I wrong?!

Excellent service from this youngster in the window, the kitchen screwed up my order, and he was…read morequick to jump into action and right the ship. Saving my dining experience. Also new interior looks great fellas.

Showing items on there app and let's you order then when you go through the drive through they tell…read moreyou they are sold out. And the pricing is more at the store than shows online. Then they don't give you everything on your order.

I waited two hours for my food. The line was apparently super long because for some reason they are…read moreonly allowed to hand out two orders per driver. The store ended up closing and I never got my food.

I'm writing this while I'm still in the drive thru line because I'm so aggravated I don't know what…read moreelse to do right now. I placed a mobile order and the inside was closing soon so I decided to set the pickup to the drive thru. Keep in mind there's only like 4-5 cars in the drive thru and the inside is just about empty. I've been waiting in the drive thru line now for like 40 minutes. If I wasn't so hungry and hadn't already paid I would've left a while ago. Thank you for making me wait so long for what is undoubtedly going to be an extremely mid 4-fo-4.

The spicy chicken isn't hot, just greasy and salty. It's bad. Otherwise, it was ok. I'd try…read moresomething different if I go again.

Great burrito and bowl. Used them a couple of times. Quality…read moreingredients Fair price Toasting the burrito is a must

I stopped in at the KFC in Northampton to pick up a family meal to go…read more I was hoping to place an order on the KFC app to pick up but that location is not available on the app. There was a KFC deal, 25% off an 8 piece family meal. They didn't accept it, and did not have enough extra crispy chicken to complete an 8 piece bucket (but substituted original). I'll probably pass on this spot in the future.

I ordered a 4 pc tender meal which was cold and chewy. The fries were soaked in oil and tasted…read morenasty. I was the only customer there. They could have done better.

I've eaten here before, but this time when I came they were out of meat. No steak, no chicken…read morenothing. Literally nothing. While I was waiting in line, a woman walked slowly over to the grill and opened the plastic bags with the uncooked chicken. She started cooking it. Meanwhile, all the other containers with the cooked meat were empty. Usually someone comes over and re-stocks. Nope. The meat had to be cooked still. This was at 12:35 PM. Lunch rush. I wanted steak for my burrito, but no. The steak also needed to be cooked. There is clearly not a manager on staff who is managing everything. All of the containers for the food and the Salsa and all of the different things they put on the burrito burritos looked like they hadn't been washed in at least a week. The place was filthy. I just walked out --didn't bother.

We came in person and were told we count not get cheese, guacamole, black beans, chips and two…read moreother ingredients because they had to "save them" for online orders. We could see them right in front of us. Then were then able to go to the car and order on line and get all of those things by just waiting longer. Absurd to say the least. And the restaurant was empty but every table was filthy with food and bags left behind. We waited 20 minutes for the online orders and while the place was empty the whole time no one came out to clean it up at all. Then when it came out the food was both cold and soggy and the drink we ordered and the ice machine were empty. Really not what you expect for a 40 dinner

If you are going to go to a McDonald's don't go to this one. The few times that I've been here,…read morethe beef has been dried out from sitting on the shelf for too long. Head to the Northampton location. They have more turnover. The food has always been fresher. I was there to order an Egg McMuffin. I looked at the menu board and saw that it was $4.09. I recalled that McDonald's sometimes had special deals. I asked the cashier If they had a special deal for an Egg McMuffin such as a two for special and he said that they had a two Egg McMuffin's for four dollars deal. OK, so if that is the case, why is $4.09 posted? Mcdonalds is playing games with their customers. I complained and was given a .09 refund.

Lived in Easthampton my whole life. This McDonalds is an absolute joke and just keeps getting…read moreworse. Staff could not care less and totally ignore you. On top of that I always have to wait to the side foreeeeever and still get cold food. Not one instance, it's constant. Had to stop going. Goto Burger King next door great service.

A great cafe and equally wonderful spot for a lunch! I stopped in here on July 4th weekend…read more(actually it was July 4th) when all other spots in town were closed. We had our pup with us, so spots where we could sit down were even more limited, but luckily, a lunch at Familiars was only a very long line away. While the group waited outside at one of the sidewalk tables, I went inside to order at the counter. I got the chicken salad sandwich and have to say I was so surprised by how delicious it was. I'm not from here, so from just the outside and where you order, I thought they were a cafe first with food options, but nope. Definitely wrong, they make a great sandwich. And the coffees were also delicious! Baristas and team were all friendly, the space inside was very cool, cozy and comfortable and they had plenty of outside tables as well. You order at the counter and they will bring all of the food out to you, you also grab your own waters inside. A nice mix of casual and service. If I was local or visiting when I needed a space to bring my laptop and get some remote work done, this seems like a great option.

When I first discovered Familiars I thought: "Finally a decent place in N'Hampton (detractors and…read morerump swabs, please hold your whining). To be fair there's plenty to like about this place but the fall from grace is both unfortunate and was avoidable. It boils down to a poor decision to change coffee brands from the excellent Counter Culture to some small batch, no name mediocre choice. Perhaps when this small roaster goes out of business, they'll switch back. They've fortunately stuck with Iggy's for breads and treats and the service and vibe remain strong.