Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Idk how they do what they do so well, but they do. By far, the best fast food experience anywhere…read more Other fast food chains don't even come close. The friendly and helpful staff, quality of food, and speed of service are all levels above.

I would love to give this experience zero stars. Several times we have come to this restaurant and…read moreour order has been wrong. Today we went to this restaurant and we were waiting in the drive-through line for 51 minutes! Also, the fries tasted weird. Do not come here if you want fast food. It's supposed to be a fast food restaurant. Not a wait an hour for fries and a Diet Coke restaurant.

Renovated only a couple of years ago, the floors are constantly dirty/greasy. All the footprints…read morethough cannot betray the fact that much of the direct service over the years has transferred to the door-dash and drive-up customers leaving us who wait and wait at the counter like 2nd-class statues who finally get acknowledged after several minutes' wait. The renovation did harm around the service desk and walk-in customers' visits : much less room, with a disconnected staff. So recently I tried the resurrected chicken wraps (ranch flavor) and within the first few bites I found two small chicken bones in my mouth which were later brought to the manager. She apologized but nothing more. I won't order them again, not because of the bones, but the flavor. I must admit I like the similar wraps at Burger King better than these.

Great ppl. New workers with better service. Check it out now…read moreWarm, and comfortable. Clean area.

Great staff who are very helpful...love Wendys over the other burger places in…read moreNorthampton/Easthampton MA....we do not have many so hoping you are not closing any in this area!

Excellent service from this youngster in the window, the kitchen screwed up my order, and he was…read morequick to jump into action and right the ship. Saving my dining experience. Also new interior looks great fellas.

Please tell your workers to do a better job. They are causing me to lose time on my DoorDash…read moreorders. Hindering my possible earnings. Thank you!

I waited two hours for my food. The line was apparently super long because for some reason they are…read moreonly allowed to hand out two orders per driver. The store ended up closing and I never got my food.

they make you wait 40+ minutes for some food they dont even have after placing your order. the food…read moreisn't even good i'd rather spend the 32$ on mcdonald's or a different fast food. worst experience ever.

I stopped in at the KFC in Northampton to pick up a family meal to go…read more I was hoping to place an order on the KFC app to pick up but that location is not available on the app. There was a KFC deal, 25% off an 8 piece family meal. They didn't accept it, and did not have enough extra crispy chicken to complete an 8 piece bucket (but substituted original). I'll probably pass on this spot in the future.

I ordered a 4 pc tender meal which was cold and chewy. The fries were soaked in oil and tasted…read morenasty. I was the only customer there. They could have done better.

This Chipotle is a stand alone business and there's plenty of parking…read more It wasn't busy when I was there but it wasn't very clean either. Not sure if that was the standard or just bad timing. The staff seemed nice and the order went quickly and the food was good. There's a small outdoor seating area here as well which we took advantage of.

I've never seen an online order get messed up so many times... The last 10 orders I've done of the…read morelast couple months at least 5 were messed up... Sometimes they're missing entire items that are clearly on the order... Often the orders are not on time not ready for pick up... Often there is attitude from the servers... Whoever manages this place has no clue how to run a store. And when you try to get support to correct the issue, the website simply fails . How convenient . I'm done with chipotle forever.

Do NOT order from here. Wait and service is awful. Staff is rude and incompetent. Waiting 40 min in…read morethe drive through!!! They have no clue what they are doing. It's fast food so hard to screw up but they have mastered screwing everything up. Just go to Burger King next door they are awesome!

Very quick service, and I understand why now. My food was made lazily and carelessly. Won't be…read moreordering from this location again. They made my steak bagel with a burger patty and burnt my bagel. If I could give negative stars, I would.