On 2 separate occasions (8/31 and 9/20)I ordered food for family parties online at the Hanover store. On 8/29 I called and spoke to the manager to confirm he received my order. It was 5 catering boxes of subs. He confirmed he had the orders and they would be all set for Sunday. when we went to pick up the food that Sunday, they stated they did not have the order. I asked to speak to the manager and he found the order and asked to give us 15 minutes to get the order ready. It took over 45 minutes and we were not offered a discount or even a soda while we waited. It happened again this past weekend. we placed a large order, confirmed they had the order and when we went to pick it up on Saturday they said they did not have the order. No apologies were given either time nor any discount for the inconvenience. I will not go back to again. read more

I hate to admit that I was pleasantly surprised about Jersey Mike's. I'm normally against chains for many reasons, but this one stands out a bit amongst the others. I've been here twice and both times got the Italian sub. Once on regular bread and once on the rosemary parm bread. I was surprised to see them slicing the meats right in front of you as that normally does not happen with a chain. I was also surprised that I preferred the regular bread over the rosemary parm. I felt like the rosemary parm bread clashed with the Italian sub flavors rather than compliment them. The large size is a bit on the pricey side but it is enormous and certainly enough for 2 meals or can be split with someone. Overall I think this place is better than your average chain, but not as good as your local mom & pop sub shop. read more

Jersey Mike's Subs - #13 The Original Italian on Rosemary Parm bread - Delis Near Me - Hanover, Massachusetts

Went here today and she made the best sub it was so good!! And it was my bday Sub sub sub sub sub delish read more

It is odd for me to give 5 stars especially for a sub shop but as a low-carb person they offer "sub in a tub". Gotta love when an establishment has a low carb offer without having to explain to a 15 year old that you want a sub without the bread and they cant comprehend that. I have had their chipolte steak and cheese twice and I add lettuce and pickles (dont judge me) to it. The entree comes in a to go container which is great because the portion size is large and I'm not even ordering the bigger option. It's always crowded in Jersey Mike's so they must be doing alot of things right! Keep up the good job! read more

Really good subs I got a free cookie the selection of chips could use some work but otherwise everything is great 4 stars

Always fresh subs! Who else shaves meats on demand? Not many places. Staff is always very friendly, too. Love their app for ordering - super convenient and points add up fast if you order regularly. read more

If I could give zero I would. I ordered online today at 11:20am and got a notification that my sub would be ready at 11:44. Having showed up here before on time and had to wait I showed up a bit late at 11:50 and the place was swamped. It tool an additional 25 mins of waiting before they informed me that they hadn't even looked at my ticket or started my sub and I would need to wait an additional 20-30 mins. That would be over an hour after they told me my sub would be ready for pick up. Since I paid online I asked for a refund and I was told that they couldn't do it then but later. I know they were busy but this was just beyond ridiculous. This isn't the first time I've ordered on line and every time before the sub was never made or started by the time I got there. Don't offer the service if you can't execute the work. I won't return. read more

While the phrase "a wet and tangy sub" wouldn't initially create an overwhelming urge to sample said wares, don't rule out the oddly addictive quality these grinders got. And got it, they do. Opt not hot, and expect to have your 'wich in hand (meats sliced to order, bread recently baked) in under two minutes. No small feat at no small price; the average regular sub runs $8-10. B-b-b-but that's a lot! True, especially for a chain, but Mike puts the "sub" in substantial - the average appetite could probably get two meals out of a single sandwich. The wet, you ask? Mike's juice, aka O&V, aka red wine vinegar and oil in an inexcusable squeeze bottle, resulting in a Flashdance moment of "dressing on sub" action. Pull chain, douse in dampness. The deli meats also have a high moisture content, so there's a cold, um, fluidity to all parts of the #13 Italian. The iceberg shreds, though; the whole thing kind of works, esp when you get it Mike's Way, no onions, add hots. I waiver between three and four stars because (a) we've had a couple order muck-ups, and (b) the staff is always very friendly, even if a bit overrun at lunch. Pales against A Fork In The Road, but blows Subway out of the ocean, so let's stick with three and room to grow. read more

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Amazingly delicious subs and customer service! They even have delicious gluten free options, bread chips, and cookies. Everytime I come here with my son the service is fast and friendly. Weather you are gluten free or not and if your looking for delicious subs, fast, and friendly service thus us the spot. read more

So I go to the web page to check it out and there are no prices. I have to select a location and even then even to continue as a guest account I have to give personal information to see how much a sub costs before even ordering??? AGAIN... I have to give this place my phone number and email address to continue as a GUEST without creating an account JUST TO SEE WHAT THE PRICES ARE???? I can't review the actual food because I'm never going to order. read more

I don't mind this chain, the food is fine and I go for a sandwich on occasions because they carry gf bread but the service always is terrible. Every time I've been into this particular shop, the employees appear literally to be under the influence. This last time was it for me! At my last visit the person making my sandwich literally could not fit the bread pieces together, and needed help from someone in the back to finish making my sandwich. I was speechless but not really sure what to say to the person making my sandwich. It was ridiculous. The employees at the shop either need more supervision or need to go to rehab or both. It's actually pretty sad. I won't be going back. I didn't get my receipt or I would have contacted corporate. read more

Jersey Mike's in Hanover has blown my expectations out of the water, excellent service, and even better food. 10 out of 10 would recommend to a friend...or anyone who's hungry read more

Fresh bread and fillings. Only had a veggie sandwich with provolone which was very flavorful. Bread was really good.

I've been going to various Jersey Mike's locations for more than ten years. This is a great addition to the local options in the area. Their sandwiches are fresh, and their staff has learned their stuff about the menu. Their gluten free options are great if you or a family member have that issue to deal with; no other local sandwich place even tries, and these guys knock it out of the park. Staff is always friendly to my kids, and my order is always correctly made. This is a solid location whose worst quality is "it's popular". Not exactly a problem. Go for the thirteen. Five different hams on a single sandwich! Brilliant! read more

Absolutely the most delicious steak, cheese and onion I've ever had. This is the best sub shop! The tuna is also amazing, as is the italian. NEVER had a bad sub here and the staff is great, too. Can't want to go back - tomorrow!!! read more

I was not impressed with this chain. Their tuna sandwich was oily and the bread is nothing special.

Best subs on the South Shore. What you see is what you get. The staff is fabulous and the food is great. Give them a try you won't be disappointed. read more

First time ever being at a Jersey Mike's! It was a little busy so we were in line for a bit. BUT, everyone was super nice and professional. I had grilled chicken and it was fantastic. My Fiance's order took a very long time and when he asked about it..it somehow got lost in the orders. They made it right away and brought it out to him with two free sub sandwich cards apologizing for the short wait. He loved his Italian sub and wants to use his cards as soon as he can. read more

Huge fan of Jersey Mike's. Love the thinly sliced meats and fresh bread and the crew here is great. My go to is the Italian and it's one of the best. read more

Absolutely ridiculous, this is the 3rd time I have ordered no jalapeños on my sub , to find out after I get home jalapeños on my sub . I can understand one mistake but 3 different times. unacceptable!! Not going to make that mistake again!!! read more

Surprisingly good and high quality for a chain in comparison to my expectations anyway. Big step up from the other sandwich chains. Got a classic italian and it was legit. Recommended in a pinch. read more

Jersey Mike's is my favorite and I'll often go out of my way to go here. The secret is freshly sliced meat and cheese. I used to own a sub shop in upstate NY and this is what we did. I just wish they offered Coke rather than Pepsi products. read more

I'd like to clarify something. This was not Uber Eats fault that you put old brown lettuce s up with OIL on a tuna sub!!! Stop drenching in vinegar it's WAY too much! read more

Consistently great subs. Never have had a problem here which is the reason I keep coming back. Chipotle chicken cheesesteak and buffalo chicken cheese steak are the best on the menu in my opinion. Very satisfied read more

Just paid $23 for a sub. No joke. I asked for a little extra meat (because they have terrible proportions to the bread, as opposed to other local sub companies). At no point was I informed it would be FIVE DOLLARS EXTRA, on top of their ridiculous beginning price of $15 dollars. I was also charged FOUR DOLLARS EXTRA for having a gluten ALLERGY. Never coming here again. Paid DOUBLE THE PRICE for what I would have gotten anywhere else. read more

Good sandwich but the price to size doesn't match to me. For what I spent the would have expected a bigger or better sandwich. Still looking for a good sub in this area. Three stars is for quality and service read more

Awesome addition to the new shopping strip, and a great alternative to Subway and D'Angelo's. We have been twice already and although it has been very busy, they do a great job of keeping the line moving. We have only had the steak and cheese subs but both times they were excellent. read more

New sub shop in Hanover, sooooo good. One thing you must know they are really big and portions. A jumbo one is practically 2 footlongs.

Fresh meats and friendly service. Quick, easy, and a good deal. Love their cold subs, cut the meat right i. front of you. Good portions too.

I have ordered online two weekends in a row and the orders have been screwed up both times, usually very good subs but they cant seem to get the order right. read more

Good sandwiches, very friendly and personable staff. I've had several different sandwiches here and have never been disappointed!

Delicious! The classic Italian subs (#2 or 5) are to die for and the meat is so fresh. They slice it for each sandwich. They will also box up veggies, oil and vinegar separately if you are taking home or not eating right away. So nothing is soggy when you're ready to eat. Hands down, the best Italian sub I've ever had. Chipotle cheese steak is also not to be missed. Not the cheapest sub shop, but absolutely worth every penny! read more

Undersized, overpriced, overrated. Big disappointment. May be better than Subway, but not by much. While I was waiting a woman came in to pick up a phone order. She took a look at it and said "This is a medium?" The woman behind the counter looked a bit embarrassed. Obvious that she had heard that comment before. read more

i have been there 3 times so far and tried 3 different subs the food has been amazing every time and very friendly and professional staff! i would deferentially recommend this shop! read more

First time there...very disappointed. Ordered the roast beef and provolone mini sub...$7 for a dry and chewy 3inch sub. Stay with the good local sub shops for a third of the price! read more

Saw this place when I drove by the other day. Went there last night and I was not disappointed. Real easy to order and pay online. Great Italian sub on fresh bread. Brand new and immaculate premises. I will be going back. read more

Glad there is a new Jersey Mikes here and I know they have only been open a couple of weeks but they need to get their act together. I have been going to Jersey Mikes for the last three years and these guys do not give what you expect at a Jersey Mikes. Ordered a mini #9. The girl pulled out a mini sized sub roll then cut it in half. The piece of cheese she put on was wider than the bread. The cashier charged me the wrong amount (for a regular size). The bread was on the stale side and the bacon probably a day old. Will give it another try in a few weeks to see if they get their act together. Overall disappoint f. Hope it turns around because I am a big fan of Jersey Mikes. read more

Tried Jersey Mike's for the first time on the second day they were open. Was excited in anticipation hearing how successful the chain is. So I ordered an Italian Mike's way thinking it would be a good measuring stick. It was "ok"....... not bad, but far from the best I have had. Definitely a huge step above subway was my thought. Tried them again last night while doing some Christmas shopping. The place was jammed. The newer staff seemed overwhelmed while the company veterans were banging it out like pros. I got a number 17 (Philly steak and cheese). I have to admit, It was a great sandwich, steak was moist and tender, roll was fresh. Got a giant by accident because I'm a rookie, could only eat half and took the rest home for later. Will definitely be back, once the newer staff is broken in it can only get better. read more

A NJ friend recommended Jersey Mike's to me so I decided to try it the other night on my way home from work. The people who work there couldn't have been friendlier and although it was crowded they kept the line moving right along. The regular subs are big! I got the #15 meatball and cheese and it didn't disappoint! Plenty of big meatballs and just the right amount of sauce with melted provolone on a fresh sub roll. The bread was hot and fresh which is rarely the case in chain sub shops. I'll definitely go back and try some of the other sandwiches for sure! read more

I love subs. This place was fantastic, especially Bob, an outstanding owner!!! I will come back over and over again for the #13!