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    Chick-fil-A

    2.9 (63 reviews)
    Open 6:30 am - 10:00 pm
    Updated 1 month ago

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    This is blasphemy

    rude boy that took order. also they must have a grudge against putting a large fry in my large fry box

    Check your nuggets !!!  I ordered five for my grandson and only got 3 1/4

    while visiting Hanover, I ordered 5 pc nuggets for my grandson and got 3 1/5 only ! They obviously do not know how to handle the crowd Never again !!

    ows a hand holding a sandwich
    Thanh L.

    The service was fine. The food was pricy . I got a grilled chicken sandwich meal and it was $12 something. It was nothing special. The chicken was rubbery looking

    ows french fries in a paper bag
    Elaine C.

    Literally the worst chick-fil-a I've ever been to. Every experience elsewhere has been lovely but this location is awful! It was our first time at this location... We came on a Monday night around dinner time and we went to the drive thru.. it was practically empty. The first employee we encountered seemed like she hated her job. She didn't have a great attitude nor did it seem like she wanted to be there. Her first words were "can I take your order?" We were informed by her to check in with a girl in a grey hoodie. Upon approaching all she said was, "first window." Again, not the chick-fil-a attitude we are used to. Finally at the window, we were greeted by "spicy chicken deluxe, fries, sprite, 12 piece nuggets, and Mac and cheese?" We confirmed... we weren't very pleased with her spirit either.. she gave us a medium soda and when I questioned it and informed her we ordered a large she fired some attitude, "that's not what it says here." I wish the lady we ordered with gave us our receipt... but I wasn't about to cause a scene over a medium vs large although we paid for a large... later we hear on the walkie "they ordered a large fry and large sprite," we found it funny that she still didn't correct herself or apologized for being wrong.. we still left with a medium soda. We ended up pulling over and ate in the car... come to find out my sandwich still had pickles in it when I clearly asked for no pickles. The fries had no salt and were super cold. I asked for chick fil a sauce and ketchup and none of that was in my bag. The Mac and cheese had a weird smell to it. The "sprite," tasted so watered down. Enough was enough so we finally went inside and asked for a new soda because it for sure didn't taste like sprite. The director assisted us and told us it's the machine that's bad. If you know it's the soda machine that is bad why is this still available to customers? He poured our "sprite," out and refilled the same cup with "sprite," this time half way and it still tasted like water and fizz. To conclude, this was the worst experience at any chick-fil-a yet. Literally was a waste of money. Normally at every other chick-fil-a I go to, their lines are ridiculous but this one was nearly empty... there is a reason why especially during prime time. Terrible food and terrible customer service from all four employees we encountered which includes the director. Save your time and money and head to another location or find an alternative restaurant.

    Under cooked chicken

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    2 months ago

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    5 months ago

    The service is terrible they forgot my straws twice and the food took 19 hours. overall bad expirrnve. only good part is the food.

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    6 months ago

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    6 months ago

    There was a feather in my sunjoy when I took the lid off to eat the ice................. AFTER DRINKING IT

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    7 months ago

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    1 year ago

    Service was fast. Food was correct and hot. Cashier was polite. What more can you ask for?

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    3 years ago

    Best service I've ever had, there was a worker named Philip who made our day he deserves a huge raise!!!!!!

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    I wanted a spicy chicken sandwich and it was amazing and wanted another.

    $7.70 Spicy Chicken Sandwich

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    Jersey Mike's Subs

    3.6(42 reviews)
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    On 2 separate occasions (8/31 and 9/20)I ordered food for family parties online at the Hanover…read morestore. On 8/29 I called and spoke to the manager to confirm he received my order. It was 5 catering boxes of subs. He confirmed he had the orders and they would be all set for Sunday. when we went to pick up the food that Sunday, they stated they did not have the order. I asked to speak to the manager and he found the order and asked to give us 15 minutes to get the order ready. It took over 45 minutes and we were not offered a discount or even a soda while we waited. It happened again this past weekend. we placed a large order, confirmed they had the order and when we went to pick it up on Saturday they said they did not have the order. No apologies were given either time nor any discount for the inconvenience. I will not go back to again.

    I hate to admit that I was pleasantly surprised about Jersey Mike's. I'm normally against chains…read morefor many reasons, but this one stands out a bit amongst the others. I've been here twice and both times got the Italian sub. Once on regular bread and once on the rosemary parm bread. I was surprised to see them slicing the meats right in front of you as that normally does not happen with a chain. I was also surprised that I preferred the regular bread over the rosemary parm. I felt like the rosemary parm bread clashed with the Italian sub flavors rather than compliment them. The large size is a bit on the pricey side but it is enormous and certainly enough for 2 meals or can be split with someone. Overall I think this place is better than your average chain, but not as good as your local mom & pop sub shop.

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    Bô Café - Chicken shawarma wrap!! Grilled perfectly crunchy!

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    4.6(102 reviews)
    1.0 mi
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    I too have made this wonderful café and store one of my regular shopping stops. The food is…read moreconsistently fresh and delicious. The service is attentive and I am always greeted warmly as a friend. A delightful gem in our community.

    I had a very disappointing experience at Bow Café in Norwell. The food itself was average at…read morebest--around a 5/10--but what really made this visit stand out was the poor customer service. The woman at the register (short hair) was rushed, dismissive, and frankly disrespectful. When I tried to place my order, she seemed irritated, rolled her eyes when I misspoke, and told me to "stop confusing" her. She also made comments like, "I know you've been to other places--my place is different," instead of helping guide me through the menu. It created a very uncomfortable and tense environment. I left feeling anxious, which is not something you should experience after a simple food order. In contrast, a gentleman working there was kind and professional, which I appreciated. To make matters worse, I was not given a receipt despite asking, and I believe I may have been overcharged. I ordered a Greek salad with added chicken and a chicken shawarma panini, and my total came to $50. My mother's order was supposed to be removed and paid separately, but without a receipt, I have no way to confirm whether that was done correctly. Customer service matters just as much as the food, and unfortunately, this experience fell far short. I hope management takes this feedback seriously and works toward creating a more respectful and welcoming environment for customers.

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