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    Chick-fil-A

    2.9 (63 reviews)
    Closed Closed
    Updated 2 months ago

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    This is blasphemy

    rude boy that took order. also they must have a grudge against putting a large fry in my large fry box

    Check your nuggets !!!  I ordered five for my grandson and only got 3 1/4

    while visiting Hanover, I ordered 5 pc nuggets for my grandson and got 3 1/5 only ! They obviously do not know how to handle the crowd Never again !!

    ows a hand holding a sandwich
    Thanh L.

    The service was fine. The food was pricy . I got a grilled chicken sandwich meal and it was $12 something. It was nothing special. The chicken was rubbery looking

    ows french fries in a paper bag
    Elaine C.

    Literally the worst chick-fil-a I've ever been to. Every experience elsewhere has been lovely but this location is awful! It was our first time at this location... We came on a Monday night around dinner time and we went to the drive thru.. it was practically empty. The first employee we encountered seemed like she hated her job. She didn't have a great attitude nor did it seem like she wanted to be there. Her first words were "can I take your order?" We were informed by her to check in with a girl in a grey hoodie. Upon approaching all she said was, "first window." Again, not the chick-fil-a attitude we are used to. Finally at the window, we were greeted by "spicy chicken deluxe, fries, sprite, 12 piece nuggets, and Mac and cheese?" We confirmed... we weren't very pleased with her spirit either.. she gave us a medium soda and when I questioned it and informed her we ordered a large she fired some attitude, "that's not what it says here." I wish the lady we ordered with gave us our receipt... but I wasn't about to cause a scene over a medium vs large although we paid for a large... later we hear on the walkie "they ordered a large fry and large sprite," we found it funny that she still didn't correct herself or apologized for being wrong.. we still left with a medium soda. We ended up pulling over and ate in the car... come to find out my sandwich still had pickles in it when I clearly asked for no pickles. The fries had no salt and were super cold. I asked for chick fil a sauce and ketchup and none of that was in my bag. The Mac and cheese had a weird smell to it. The "sprite," tasted so watered down. Enough was enough so we finally went inside and asked for a new soda because it for sure didn't taste like sprite. The director assisted us and told us it's the machine that's bad. If you know it's the soda machine that is bad why is this still available to customers? He poured our "sprite," out and refilled the same cup with "sprite," this time half way and it still tasted like water and fizz. To conclude, this was the worst experience at any chick-fil-a yet. Literally was a waste of money. Normally at every other chick-fil-a I go to, their lines are ridiculous but this one was nearly empty... there is a reason why especially during prime time. Terrible food and terrible customer service from all four employees we encountered which includes the director. Save your time and money and head to another location or find an alternative restaurant.

    Under cooked chicken

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    6 years ago

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    4 years ago

    The staff here is on the ball! Never had a problem here. Food is fast, tastes great and the employees have a wonderful attitude!

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    5 years ago

    Disgusting, I ordered chicken nuggets, fries and a chicken sandwich and every single order had hair in it. Never again.

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    6 years ago

    Make sure you check your order, did a Mobile order, when got home was missing my 6 cookies, having hard time getting my money back

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    6 years ago

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    6 years ago

    Bad really bad food potatoes under cooked and mushy chicken had no flavor. Is this Chick fil a 's new standard.

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    6 years ago

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    5 years ago

    Could not ask for better customer service! Amazing food served with a smile, yum! Looking forward to my next visit to Chick-Fil-A Hanover!

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    6 years ago

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    Page 2 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    I wanted a spicy chicken sandwich and it was amazing and wanted another.

    $7.70 Spicy Chicken Sandwich

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    We've been to the Hanover location a few times now, twice for dinner and once for lunch yesterday…read more Very nice interior and the bar is great but limited seating. They have some good draft beer options, but it could be colder. We tried the Korean wings for an appetizer and shared the plate between the five of us. The bread service is excellent with crusty type bread and it's served with green oil and yellow olive oil and cheese dipping sauce, a must-try. So far i have always gone with the chili seared yellow noodles either with chicken, shrimp or just noodles and it is spicy as it has some red peppers in it but it is excellent, served with chop sticks if you prefer to use them. I would not recommend the salads there, my wife hasn't been happy with them compared to other restaurant offerings. Reservations are recommended and watch the hours because they close after lunch at 3pm and re-open for dinner at 5pm. The menu is varied but I am always laser-focused on the yellow noodles for good reason. Service has been good and attentive.

    First time patron. Met two friends for a holiday lunch. The bar is gorgeous. My pomegranate martini…read morewas delicious and packed a punch. We ordered the bread service with chive oil. My favorite chive oil (complimentary) remains Sorelle in Abington, but The Square offered a very tasty version of their own. My pork belly tacos were delicious--maybe fewer raw red onions in the slaw, or use pickled ones, since they did dominate the flavors. My friends enjoyed the burger and the smoked turkey grilled cheese--more club sandwich than actual grilled cheese. The fries were crispy and hot. We didn't have room for dessert, but I'd like to go back and try the salon burger and the Wedge salad. I didn't get our server's name, but she was friendly enough and checked back a few times. There were plenty of staff to clear dishes or refill water glasses. The price point is a bit high for lunch as compared to similar establishments, but the interior is clean, modern and hip, so I'm sure the rent factors into the overall costs. I'd go back again.

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    Bô Café - Chicken shawarma wrap!! Grilled perfectly crunchy!

    Bô Café

    4.6(102 reviews)
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    I absolutely love this little place. It is small but mighty with its offerings. So many wonderful…read morethings to buy and enjoy.. a little pricy but worth it. I have told everyone I know about it!! I order the chicken shawarma. Without a doubt one of the tastiest wraps I have ever eaten. I will tell you that when I get it in my head to have one it's not long before I am there getting it. So very tasty!! I actually ordered the chicken shawarma seasoning from Amazon in an attempt to try it on my own. The owner is an awesome guy as is the young man on the grill making all the wonderful sandwiches they offer! Hope they never go out of biz! Please go and give them a try you will not be sorry. I am salivating just thinking about it!

    I had a very disappointing experience at Bow Café in Norwell. The food itself was average at…read morebest--around a 5/10--but what really made this visit stand out was the poor customer service. The woman at the register (short hair) was rushed, dismissive, and frankly disrespectful. When I tried to place my order, she seemed irritated, rolled her eyes when I misspoke, and told me to "stop confusing" her. She also made comments like, "I know you've been to other places--my place is different," instead of helping guide me through the menu. It created a very uncomfortable and tense environment. I left feeling anxious, which is not something you should experience after a simple food order. In contrast, a gentleman working there was kind and professional, which I appreciated. To make matters worse, I was not given a receipt despite asking, and I believe I may have been overcharged. I ordered a Greek salad with added chicken and a chicken shawarma panini, and my total came to $50. My mother's order was supposed to be removed and paid separately, but without a receipt, I have no way to confirm whether that was done correctly. Customer service matters just as much as the food, and unfortunately, this experience fell far short. I hope management takes this feedback seriously and works toward creating a more respectful and welcoming environment for customers.

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    Lucky Finn Cafe

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    3.8(64 reviews)
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    Love being my laptop and just working at this place. They have very special drinks and lots of food…read moreoptions. The employees are so friendly and sweet. They gave me compliments and made my day Drinks are dessert are great. Lots of parking as well.

    I really used to like this place. Have been to the new location for a fifth time today, hoping…read morethings would improve. It's beautiful inside! Love the flowers and the expanded food options. Have tried to rent the office space a few times. Perhaps they worked out the kinks but so far the staff hasn't figured out how to book them when I'm there. So basically gave up on that. Inside is sort of a mess. Always a ton of people there. Hard to figure where to stand when you're waiting. Seating always jammed. Sometimes the food and drinks are delivered separately so you have to listen for someone to whisper your name. Today the staff didn't greet my daughter and I. Blank staring at us to order. Got four bakery items. Was prepared to then order coffee but was told our total. No offer of drinks... at a coffee shop. Just blank stares and no engagement. So, no coffee I guess. Was easy to hit the no tip button. Ahhh the eye roll. So no greeting, bad body language and unrealistic expectations for additional compensation. Then we waited. Two groups behind us served first. I gave the new location a shot. Five times and I'm set for a long while. Too bad, I do like the burrata balsamic toast. It's plenty busy, plenty popular, and easy to drive past.

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