Tldr: Too expensive for the quality recieved…read more $10 for fries is diabolical. Philly's used to be good, then it went down hill over the years. Seeing $10 fries at an event that is literally down the road from your main location is criminal. Shame on you.

Can you spell YUM?! This was my first time visiting and I will definitely be back. I decided to…read moreorder some loaded Philly cheese fries and their eggrolls to go and when I tell you these fries are the move, these fries are the MOVE. I decided to dip them in ranch dressing and my Midwest heart was so happy. If you're also a cheesepull lover like me, then you're definitely going to love the eggrolls because the pull on them is awesome. And they're fully stuffed. I'm going to be thinking about these fries often henceforth now, I'm not gonna lie. The service was great and I loved how clean it was inside too.

Everything you've read on here is true and then some. Quality size and taste!…read more Steak and cheese muah, perfection! Food is cooked and served to order, tables outside to eat. Its ambience is the smell of great cooking!

Great subs and salads . Carls has always been a go to for steak and cheese and they have many…read moredifferent varieties

easily the best steak and cheese in worcester this place got great burgers to the wings ehh just…read moreget a steak and cheese and a smash burger and you'll be shook on what you just experienced

The food was decent, but don't expect any flexibility with off-menu requests. I asked if they could…read moreuse Monterey Jack cheese on my steak bomb--the cheese was literally right there in front of the person preparing the food--but I was simply told no. There was no explanation or suggestion for an alternative or workaround. What bothered me more than the refusal itself was the dismissive attitude of the person taking my order. I understand that restaurants have policies and may not be able to accommodate every request, but a little courtesy and an effort to be helpful go a long way. Unfortunately, the interaction left me feeling unwelcome and took away from what otherwise was decent food.

One last meal before heading to the airport. We hit South Shore Plaza's food court, and I grabbed a…read morePhilly Cheese Steak from Charleys Philly Steaks. The sub was fine, but the fries weren't cooked or crispy at all.

I placed an order at this location on November 5th, 2024, and I am still awaiting my refund! I…read morecanceled the order less than 10 minutes after I made it when I noticed they had arranged for delivery the following day. They accepted my order just 15 minutes before the store was scheduled to close, which led me to think it would be delivered that same day. Instead of rejecting the order because they couldn't fulfill it due to the time, they accepted it to STEAL and KEEP my money, and without any notice, they scheduled the delivery for the next day! The number advertised is invalid. I've emailed every email listed and still no response! They are a FRAUD!!!!

Worst steak and cheese ever including the free of charge hair . Dried out . Little meat . The…read morecheese wasn't even mixed in the meat.

I've had a great time at Charleys Philly cheesesteaks and they had awesome and delicious food! The…read moreservice was decent and the ambiance was quite nice.

Let me start off by saying I was having a really tough day. Like terrible. I stopped by here for a…read morePhilly cheesesteak because I was starving and super sad. I thought it would cheer me up, but my experience with Charley's put me down even more. It was my first time here and I ordered their Bacon Philly cheesesteak, cheese fries, and a water bottle. My total came out to $16. Please take a look at the picture. Maybe it was a sign that the day was just out of my control. This is the saddest Philly cheesesteak I have ever seen and eaten in my entire life. They filled it a 3rd of the way and gave me one slice of bacon. Are you serious? What a complete scam. This almost made me actually cry. The flavor was good for a mall sub, but it was a shame that I tasted bread throughout 70% of the sandwich. The cheese fries were also disappointing. The cheese was lukewarm and had no flavor. Charley's you made me really sad.

Charley's Philly Steaks at the Burlington Mall manages to punch well above its weight for a food…read morecourt operation, which already sets expectations appropriately. The food came out hot, fresh, and genuinely flavorful, with enough customization options to briefly make you forget you're ordering dinner next to a pretzel stand. Ordering took a minute--partly due to a slight language barrier and partly due to the sheer volume of humanity pressing in from all sides--but the staff was patient, courteous, and clearly doing their best under food-court conditions. Once the food arrived, it was clear the wait wasn't for nothing. The real headline here, though, is the ultimate gourmet fries. These were not "good for a mall" fries. These were why aren't more real restaurants doing this fries. Crispy, loaded, indulgent, and somehow better than what I've been served at places with tablecloths and a much stronger sense of self-importance. The downside is exactly what you'd expect: it's a mall food court. Loud, crowded, chaotic, and good luck finding a seat unless you're willing to hover awkwardly or assert dominance. Still, for what it is, Charley's delivers far more than it has any right to. I'd absolutely stop in again--preferably at a less peak, more civilized hour.

Definitely not service with a smile here, took me a 3rd bite to even get any meat out of my…read moresandwich, and was charged for a side of ranch. Disappointing to say the least.

If I give no stars I would, worst place! DO NOT ORDER HERE! Employees are rude and food is badread more

Ordering online was quick and easy, and pickup was just as smooth. My order was ready fast, and the…read morestaff was friendly and welcoming. The steak and cheese was honestly one of the best I've ever had. The meat was seasoned perfectly, the bread was soft and fresh, and it wasn't overly greasy like so many others. Every bite was delicious! The only thing I'd change is the price. I wish it was a little more affordable. That said, the quality makes it worth it, and this will definitely be my go-to spot whenever I'm craving a steak and cheese.

Of course everyone outside of Philadelphia wants to share their favorite 'Steak & Cheese' spot!…read more You know it's always suspect when they call our beloved 'cheesesteak' steak and cheese . My family felt that Joe's would meet my Philly Cheesesteak standards! It was a busy spot and that is always a good sign when you see excited customers happy to get their food! It was a lively group of customers and that made it fun! When I ordered my cheesesteak I let the staff know I was from Philly and I would be doing a review and they were confident that I would be satisfied! The service was friendly and great! Let me tell you something..the portion size was massive and that JAWN was GOOD! It definitely tastes better than many cheesesteaks on Philly's Top 10 List! The flavor was incredible and I wanted to eat the whole thing but it defeated me! Lol I will definitely return if I visit in the future.