I have been extremely forgiving of the failures of this location. The good: ======= If you ask enough, you can get generous portions of veggies. The owner, a diminutive woman with nice, silver hair is mostly friendly. The poor: ======= The lettuce is usually rusty and won't last overnight in the fridge (but I know it CAN last a couple of days when they give me good lettuce because that's what I got the first time.) The slicer is shared between meat, cheese and veggies, which usually turns me away - but I really wanted some veggies and the weather has been deadly hot. They don't have side containers so if you want your bacon on the side to stay crispy until you get to your office or home - they stick it in a pair of drink cups taped together with scotch tape. The non-lettuce veggies vary in quality. The horrible: ======= I had an error on a phone-in order where I wanted all of the bacon (only) on the side and extra bacon. I got charged for 3 sides of bacon and I STILL got bacon on the sandwich, which I DID NOT WANT. I called, talked to the owner and she effing berated ME for ordering wrong, not being as familiar with bacon pricing as she is, REFUSED to even acknowledge the error on the sandwich, insulted me with seeming to insinuate I was ripping her off - when my order was, in fact, WRONG. She followed up by rudely hinting at me to go look at the prices the next time I was in the store - as if me knowing the pricing would have somehow enabled them to make my order correctly, with the bacon ON THE SIDE. After waiting a while before deciding to give them another try, I went back yesterday, a Sunday, and on my order I requested a side of bacon. The girl who was trying to get the drink CUPS to hold the bacon couldn't get them apart easily with her gloves on and decided to TAKE OFF one GLOVE, reach inside the cup with bare hand and separate the drink cups that were supposed to hold BACON. That's DISGUSTING and, I sincerely hope, illegal. Gloves are NOT optional. I was seriously apprehensive after this but... I decided to go back again, hoping the owner would be there and quality would be normal. Everything was fine as I waited for my order to be made until I noticed the young man in back (while the tall, slim, young woman made my order in front) wiping up something from the floor with dish towels. No problem, I assume they can sanitize the towels...until he picked up the towel from the floor and WIPED THE COUNTER BESIDE THE GRILL. I have worked in food, I've had a food handler's permit and I've worked in a variety of restaurants. In every one of those cases, that would have gotten that employee written up or fired and perhaps could have resulted in closure of the location by the health department. Conclusion: ======= I won't be going back. I will be reporting them to the health department. read more

In the past I just never tried this place. However once I did I am hooked. They are so friendly, service is quick, and you get a lot of product for your money! I love the cheesesteak sub! read more

I thought this place was going to be another Subway wanna be. I'm glad I was wrong. I love the menu items and I love their Ruebens especially. Every time I go, the older lady gives me 3 cookies for free because I'm military. Haha! Never had a bad experience. Yeah a little spendy but I get what I pay for. read more

This is NOT Wawa. Not even close. It's not even a jersey-style sub, except that they have oil--but then, even Subway has oil. I really don't care how long it takes to slice meat, although I agree it takes forever, but I can't stand their bread. It's "soft" and a little flaky, and has a nice bit of fluffiness to it. Sort of like a french style dinner roll. Okay, if Subway does it, because they're not claiming to have Jersey style subs. But every time I get in an easy bite, I cringe. There's no chew. other than that, it's clean and they're nice. read more

OMG. Last friday was a zoo. The staff were overwhelmed and thus they were not following standard sanitary guidelines. So disappointing. The woman in charge was yelling at everyone; including customers. The guy making hot sandwiches was apparently only able to make 1 at a time. So ridic. I won't be back. Too many expensive / poor service experiences. Maybe if they had offered free soda and chips to accommodate the long wait but nothing. I just don't feel valued as a customer. read more

I am speechless... We ordered a large turkey and a regular veggie with meals are total was over $31... I've never spent so much money on sandwiches in my life... read more

Where do i start? Maybe i'll start by saying that i was skeptical at first because growing up on the east coast and being exposed to what real hoagies, grinders and subs should be, i thought that this place was going to full of fail like every other shi**y sandwich place. I was wrong. Here at Jersey Mikes, you can get one of the best subs i've ever tasted at a franchise. Get the large and i guarantee all but the hungriest Ethiopian won't be able to finish it. If you're out in the sticks of Covington and looking for good eats, stop here. read more

I love the subs from here especially The Big Kahuna Cheese Steak. The service is usually on point but I called once to olace an order and the young kid put me on hold. I was on hold for 15min. I drove there and told him, hey im still on hold. He apologized and helped me immediately but the girl behind the counter had such an attitude. I wasn't even mad or a dick about it. When I ordered two subs with wheat bread,she gave me attitude because it was the last two wheat breads they had. Very unprofessional. He was nice the whole time but, I don't need attitude because of your lack of memory or shortage of bread. Great food usually good service. But four star for the unprofessional attitude of the girl. read more

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They have fresh baked bread. The meat and cheese arw not sliced until you order the sub.The sandwiches are delicious and priced fairly. The owner works in the store almost every day and she is super friendly and the staff is quick and efficient. read more

Jersey Mike's Subs - Sandwiches Near Me - Covington, Washington

WOW.. !!! this place is 5 star all the way .. fast and super good .. Thanks for the great service .. I'll be back ..

No doubt best sandwiches in town. A weekly vice for the last 6 years + I think I'll go tomorrow. Monday is double reward point day. Can't believe S**w** is still in business so close to this. Yes it gets busy. There's a reason why. If you don't like to wait call ahead like I do. Never had a problem and I only have 30 min for lunch. read more

Such a great turkey sammich I had today. The parmesan bread was to die for.

Tried door dash and they messed up the sandwich. One phone call and got a replacement hand delivered by the OWNER HIMSELF if I am not mistaken. Kudos to you and your shop for reconfirming why I love Jersey Mike's shops and I will come to this spot now every time I need a great subs and great service all in one. Thanks again! read more

One of the best Jersey Mike's. The customer service is outstanding and all the workers go out of their way to make the orders just the way you want them. There is an awesome manager there that has a great sense of humor, forgot her name but I'm sure you will find out right away. Food is same as any other jersey mikes. Ask them for extra red sauce, always forget the name of it. read more

Maybe I'm a poor judge of this place because I'm from New Jersey and used to frequent the original Jersey mikes. As such, this likely is more of a reflection of the franchise than any specific location. The bread is not right, too light on the meats and toppings, meats and cheese are cut too thick. I'll just make my own. read more

My sandwich was fantastic!!! Super fresh tasting, and especially LOOKING, vegetables! The ladies that work here are super nice and I think knew everybody's name when I was there! I will definitely be coming back... especially with the constant disappointment at the Jimmy John's next door. Highly recommended!!! read more

This Jersey mikes is one of the friendliest and fastest around. The order is always right and the food is ALWAYS great! Do yourself a favor and go get a great sandwich! read more

Everyone was so nice here! They accommodated the gluten free request and brought out new toppings and knife to be safe! So nice to see good customer service! Love Jersey Mike's! Will definitely visit this location again when in the area! read more

Soooo... GOOD! Great service. Very friendly. If you haven't tried Jersey Mike's you need to. They blow Subway out of the water. read more

I dont even know where to start my taste buds are tingling just thinking about there sandwiches on fresh baked bread! I've been going here for 5 years consistently and one thing has never changed and that is there QUALITY always top notch and the staff and owners are friendly and always eager to help you out around the menu to try new things. I own a small detailing shop locally myself and this is a staff favorite. Hope to see them open up more stores in the future. read more

Really well run Jersey Mike's location. Awesome service and sandwich preparation. Highly recommend.

For the length of time alone that it took to get my order, this place gets one star. Ordered online and it took over an hour total to get it. It should not take this long to get TWO ITEMS. Also, a courtesy "hey sorry its taking so long" or whatever would've been nice, but there was nothing like that. read more

This was one of the best customer service experience I have ever experienced. They were crazy busy-but really organized-making sure all the orders were correct. The food was fresh and flavorable. This business is still doing it right-even in the middle of a Pandemic!! The manager was such a hard worker-and so friendly and nice!! read more

I have never been to a Jersey Mike's and let me tell you, I walked into the RIGHT one! The team here obviously loves what they do! They are so nice and helpful, super welcoming. The sandwich was fresh and quite delicious! The food and customer service both go hand in hand! 5 stars! Can't wait to come back to eat all of the sandwiches you make mmm! Thank you for giving my boyfriend and I the best Jersey Mike's experience, we will be back! read more

Love their Subs! Always fresh and made with care. Took awhile for them to get the COVID managed but seems to be running more smoothly now!

These subs were seriously delicious- try the philly cheese steak! But even more, the owner was so nice. She went out of her way to help us decide what to get, let us try their amazing bacon and fresh deli meats, and gave us cookies for our five kids. We will definitely be back again and again. SO GOOD! read more

Great customer service! Employees are well trained, friendly, and kind. Sandwiches, of course, are always delicious, but their customer service makes this location the best Jersey Mike's in the area. read more

North Bend is meh. The staff border on being rude. They talk to you like they run the world and are bossy. Their toppings went from generous bacon to a few strips. Won't be back. read more

I am updating my review in order so that I can share what a positive experience I continue to have here. Everyone here is outstanding with customer service and well trained. I am most impressed with the business owner who seems to be there all the time and always working behind the counter. What's more impressive is that she also goes out of her way to be a good member of the community by helping with fund drives for local groups. Thank you! I hope your business thrives into expansion. read more

Guess an online order (even a small one) with a set pick up time is ignored over walk-ins. Ten minutes past my pick up time and I'm still waiting while two people who came in after me got waited on and already left with their sandwiches. Now I know read more

This is my favorite Jersey Mike's. The staff is always friendly, the place is always clean. The staff are all well trained and you always get what you ask for, and they go the extra mile to make sure that you do. I was even given the scrap heel ends of the meat for free when I asked about getting something for my dog. If East coast style deli sandwiches aren't your thing then this might not be the place for you, for me, they not only captured the flavors, they carry the attitude of those amazing East coast delis. "We've never met a stranger, so welcome home. " read more

Never have I been to a more cheerful Place to eat. It seems as though Elizabeth knows her customers quite well and her staff is just as good. Great sandwiches and the amount of effort she does to give back to the community is outstanding. I think every day she is donating to one cause or another, you don't see a lot of small businesses doing that. read more

We eat here 2 times a week or more. The owner is almost always their, and is super nice. The same staff have been working here for awhile, and the ingredients are always fresh. read more

Great service .. best Jersey Mike's around. I drive past another Jersey Mike's to come here

I Really like the subs from Jersey Mikes but what sets this place aside is the business owner. She really knows how to take care of her customers. Great subs that are always consistent!! read more

I love this place, the only true, sub shop chain in America. Jersey Mike's provides an honest sandwich at an honest price. Hands down the best place to go. read more

I came in at about 5 min to close and the staff was so nice. A gentleman named Leighton was so nice and pleasantly made a delicious sandwich for me. I felt terrible coming in so close to closing but my experience was very good. Leighton showed great customer service and i will be sure to come back again read more

Wonderful staff and management. I can't wait for their Maple Valley store to open next year!

We love Jersey Mike's anyway, and this franchise is the best. You won't get better customer service anywhere around. It's one of my kid's favorite places because Elizabeth always remembers her name (and mine too!) Very clean, sandwiches are tasty and fresh - and we can even order online if we're in a hurry to skip the line. read more

Ive been to the Mike's out in Jersey and the quality is the same....or what I mean more is the style. Flippin shredded lettuce fallin all out of a big soft hogie roll piled with meats drippin with oil and vinegar. Its done right. read more