The OG place for clothes... Before Ross or any other priced friendly places for clothes it was Jeans Warehouse for me growing up and though some point in time I've strayed for years shopping here as the vibe obviously are for the younger crowd though they do have simple shirts and accessories which is what I tend to look for sometimes. This day I was looking for something...not sure what but going to meet a friend who've I known for decades thick and thin and we haven't seen each other through the holidays and beyond with our busy lives will go to a concert this weekend and I can't be more excited as I haven't done anything like this for decades. On this International Women's Day I celebrate all women to embrace and celebrate their strength and nope found nothing here since I and wanted to see something from the tippy top part of the store without finding a staff that was free to help me so I left... read more

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Besides having a good selection of clothes, sizes, accessories, etc, they lack customer service. Theirs only one employee who i've encountered with great customer service. I believe her name is Brittany as what it shows on my receipt. The rest of the girls are robotic, ofcourse can tell are forced to greet, however just by looking at their facial expression they look irritated. They even look at you as if they are snobbing at you. I barely go to jeans warehouse and I shop online through their website. When I do shop in-store, its always a negative experience. Kam shopping, Pearlridge, & windward mall is the only location (the I normally go to) I feel have better customer service. read more

Shopping with a teen-aged girl at Ala Moana Center in Honolulu, Hawaii... My niece was quite frantic after her Baccalaureate Mass the day before graduation, and demanded to be taken to Jeans Warehouse right away. She was comparing her dress with what her peers were wearing (under their graduation gown) and wanted to change clothes right away. She was so dramatic - stating that her current dress made her look pregnant. Wow. I'm so glad that I'm not a teenager anymore and have to go through that. I feel for the parents who have daughters who want to wear backless, tight-fitting, low-cut dresses. Yikes! Anyway, I just wanted my niece to be happy for her graduation day. My mom was with us and I'm sure that I didn't put her through this predicament... I pointed out that Ross and Marshalls are also at Ala Moana, but she was determined to find something at Jeans Warehouse. She knew exactly where the store was (on the Makai side, near Teapresso, Massage Palace, and Brug Bakery) and how to get there (the lanes into Ala Moana Center on Ke'eaumoku Street are a bit confusing). There was a dress she liked... She tried it on, but it was a Large size. I told her that we could go to Windward Mall and Kamehameha Shopping Center for a smaller size, but she didn't want to go "far". Haha! I found a dress that was half-off, but she said that it was too long and not tight enough. (My eyes were rolling.) She found something that she wouldn't show me nor my mom. She tried it on, went to the cashier, and I told her I'd get it for her for her graduation gift. I hope her mom doesn't scold me for the purchase... LOL! The store was neat, clean, and well stocked. Service was efficient. I saw some cute plushies and stationary, but I refrained... There were hair accessories, costume jewelry, and footwear. I asked my niece if she got her sandals here, because they looked like the ones here at Jeans Warehouse. Nope... She got them online... Her classmates must have gotten their sandals here! LOL! I probably will return at a later time... when there's less pressure! read more

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I love this store! Amazing clothes! but one thing I don't like is packed clothes on every rack!! But other than that, the prices are reasonable I recently had the pleasure of being assisted by Jennifer. Their exceptional customer service skills and extensive product knowledge made my shopping experience truly enjoyable. They were patient, attentive, and went above and beyond to help me find exactly what I was looking for. Their positive attitude and willingness to assist with any questions or concerns I had left a lasting impression. I highly recommend Jennifer to anyone seeking outstanding service. And her hair, Very beautiful! I hope she didn't find me weird when i asked her if I could feel her hair. read more

Worst customer service ever! TAMILYN was very rude and unwelcoming. Will not be coming back or recommending this store to anyone. I am getting married next week and I've been looking for a cute, simple affordable black flowy dress. Luckily I found one I liked at Jeans Warehouse in Pearl City. I found another cute one but they didn't have my size and put it on hold at the Ala Moana location. I was decently acknowledged by her when picking up my item. I tried on the dress along with another dress. It is not a surprise to ANYONE that it's affordable here because the clothes are not the best quality but sometimes you can get lucky. While trying on the dress, the shoulder strap snapped on me. I apologized on the way out and went to continue finding my simple wedding dress. When I went back with a few more items, she was trying to fix the dress and I was immediately given a stink eye. First strike. I've been in customer service for over 15 years and I would never give a customer such a rude look. Anyways the looks, eye rolling and attitude continued as I checked out. I know that kids run the place and that's just the chance you take while shopping here. Chelsea at Kahala Mall Jeans Warehouse gave me excellent customer service! Maybe she should train some of the girls at Ala Moana. read more

Cute little store, lots of inventory which is a little overwhelming, it's like a forever 21 shoved in a closet. I must be honest and say that overall, the quality of the clothes aren't that great and the price is way overpriced, but it's a great place for last minute outfits if you're "small". When I walked in, it was reeking of teenage girl, more like the style is suited for younger peeps read more

Jeans Warehouse is nostalgic for me lol I'm glad they're still around to be honest. I needed some cheap hoop earrings and they're still cheap so that's my review lol if you need some hoops go here! They're my go to spot lol read more

Heaven forbid you ask for help to get anything from there top shelves ....yet their stuff touches the roof see attached pictures. What more ironic is they got Christian music playing and the female that helped us use the f-word more than once in a 5 minuets time period. If I could I would give a zero.... however not an option- definitely worth visiting other stores in the mall where customer service is higher quality - even Ross was more helpful and that not their "type" of store I think they have some cute cheap clothing was going to buy about stuff for my three teenagers so $300 bucks going to spend elsewhere in the mall... Like I say on all my reviews check it out for yourself as this is my experience.... this has definitely been on of the most disappointing experiences shopping. read more

Pretty clothes but they're definitely for the younger teens to maybe the petite women/girls and I agree with the others- I wouldn't say it was overpriced if the quality at least was there. There's a nice selection of at home clothes though. Although some clothes are just too questionable or revealing for even the younger crowds to be wearing. read more

I wasn't to happy about the service here because the people here aren't that friendly. Yeah they say hi to you but they never ask if I needed help or wanted to try on the clothes. There was a lot of workers on the job but they weren't really doing much but talking to each other. We get that you are friends but, when your on the job you have to look professional. I got some Ripped jeans, Wedge boots and a cute top for my date night but there wasn't anyone at the fitting room so i had to walk all the way down to the entrance and ask one of the girl if i can try on the clothes. Maybe, they should train their workers to be more professional. The store was also a mess!! Not just the sale section side. There was clothes all over the floor and on top of the racks. Like seriously, if you have time to stand around talking you can stand around talking while folding some clothes. I do love the clothes here but gotta work on that customer service! read more

Jeans Warehouse - Got my cute wedge boots from here - Women's Clothing Near Me - Honolulu, Hawaii

Why open up but you can't try anything on??? When I inquired, the response was that you can't try it on but if it doesn't fit, you can come back and exchange it. No logic there, that's a waste of time. Just close your store until it's safe to try clothes on again. read more

This store has more things both regular price and on sale then Windward and Pearl Ridge mall combined. read more

Jeans Warehouse - Women's Clothing Near Me - Honolulu, Hawaii

They currently have a lot of cute stuff! It's really tempting to start trying their merchandise and buying them. Of course what stopped me from purchasing anything that I liked? The price tag. College student on a budget! I even looked at the sale / clearance area... There I couldn't find anything I liked. A lot of dresses though. Store space still looks crammed. read more

Don't know why I didn't notice this until now... Damn. PLEASE BE AWARE OF WHAT THE EMPLOYEES ARE RINGING UP. Also, make sure the item description and price matches what is said on the tag or whatever the sale sign says. I admit I made a mistake for not checking my receipt before walking out of the store. Silly me. I made a purchase on July 19, 2017 and only realized it 6 days later (while cleaning up my room and putting away my new/purchased clothes) that they "overcharged" me on an item. I got a tank top ($4.99), off-the-shoulder top ($17.99), romper ($21.99), and a reusable bag ($0.99). They rung me up for the romper TWICE and I would know because they had the same exact scan number, description, and price on the receipt. The off-the-should top wasn't scanned at all, so maybe my cashier may have accidentally scanned the same price tag, thinking they were both on different items. I can only assume they're trying to cheat their sales for the day or it was just an honest mistake. Whatever the case is, I already know I won't get that $$ back for MY stupid mistake as well /sigh. $4 is probably not a big deal, but hey, I could be using that money to satisfy my milk tea craving. The good thing is that I ALWAYS ask and keep my receipts for every place I go to, just so that I don't have to deal with scammers and situations like this. Such a shame. read more

I'm not a fan of Jeans Warehouse because of their low quality clothing, the type that gets ruined after one wash. The over packed store that always gives me claustraphobia. But I was in a position where I needed a cheap top quick, so I decided to walk in, for the first time in 6 years. I went in for a plain white t-shirt, stood in line to purchase the item, and there were 5 people all standing behind the counter, all talking story, and not one of them looked my way to help me out. I felt like an idiot standing there with my shirt in my hand. I looked at every person seeing if they'd noticed me standing there. A couple of girls saw me, but they continued to talk on. I was annoyed, so I just walked up to one of the girls and asked if I could buy the item in my hand. She looked at me and walked away, instead another girl who was the "manager" came up to ring me. She had no manners, nor customer service. All the girls were still going on and on, talking story, including the manager, and not once did she look at me while ringing me up for my item. At that point I didn't care, I just wanted to get my shirt and get out of there. The lack of customer service, over crowded store, tacky fashion, and unorganized racks made me remember why I don't shop here in the first place. Never shopping at a Jeans Warehouse again. read more

Updated review: I wanted to try some things on so I went to the back to ask for a fitting room. There was a mobile rack of clothes pushed up against the fitting room doors so the worker moved the rack to the side and let me into the fitting room. Jeans Warehouse is known to jam pack their store w/ items galore, so much so that the store is crowded w/ clothes. I guess they were running out of room so they pushed up clothes against the fitting room area. Anyways, after I finished trying on items, I tried to exit the fitting room. But I think the worker who let me into the room got distracted or forgot that I was in there and pushed the rack of clothes back against the fitting room doors, thus blocking me from exiting my fitting room =/ Thankfully, as I was trying to push my door open, another customer saw me struggling and moved the rack of clothes so that I could get out of my fitting room. I should've complained to the worker that blocked me in the room right then and there, but I didn't. I just left. So folks, just be aware of this when you utilize their fitting rooms. read more

I have never shopped so fast in my life! I always shop at Jeans Warehouse because of their selection of plus size clothing. I know, I know, some of their clothes are not great but it works when you really need a cute top or dress fast. Their clothes are so expensive regardless if it's for plus size women or just average sizes. It's cheaper to shop at Forever21 and Ross! I think the saddest part was me actually trying to find an employee to help me and they were all standing behind the counter doing who knows what?! I have no problems shopping at the other Jeans Warehouse, it took longer for me to find someone to help me than to actually shop! I was disgusted by the way they treat their customers not giving a care in the world but be behind that damn counter. No one bothers to ask you if you need help, let alone an employee acknowledging your existence! Never again. read more

Wow. I saw a pair of black cat flats I had to have (I'm a cat lady) and walked in despite terrible past experiences with cheaper than cheaply made clothes. I stood at the cashiers for a full 20 minutes before I even saw an employee, and then one of them stood at a register counting cash and talking story, while the other was flocked by some pushy older ladies and starting ringing them up. UGH. whatever, I just decided to wait. It took so long, my parents came to find me. We all stood there for another 10 minutes until that one cashier could ring me up, and she talked to some other pushy customers the whole time too. I don't know if it's the customers or the employees that annoy me more, but I will never come back. read more

Not a bad store or a bad location. It is always right there and right there on the radio to remind me - of needing to buy in fashion women's clothing- really ?!? But a good little store none the less for my lady friends to keep the wallet happy as well as the well dressed. Who knows- I may have to take others to shop here in the future and it is good to know that there are shops that are easy on the wallet. Also they have sidewalk sales that seem nice every now and then here at Ala Moana. read more

The last 2 times I've been here, the staff has been extremely friendly and helpful, I'll definitely be coming back because of that and since they've replenished their styles. They went above and beyond to help me get what I needed and even offered opinions and alternatives on their inventory. Super satisfied with my experience! read more

Cheap clothes comparable to the stuff at F21, but cheaper. Very up on the latest fashion trends too.

This store is in cahoots with Local Fever- same owner or company. It's the local answer to Forever 21, in my opinion. Yes, the sizes are junior sizes, but they also have Plus Size up to 5X (yes, I saw it). The clothing is fairly priced. But go deeper into the back, where the red tags are an extra 50% off! I saw lots of locals in here shopping; I noticed many uniformed women in here, and teens. There were so many racks and racks of markdowns- ok, the racks were kind of jammed, but it didn't stop me from looking. I also noticed that the store carried known brands too. The styles ranged from cute, trendy, floral, tropical, and classic. There was a really sweet patient busy lady working here, who would grab the things on top for me (the racks were high up too). I tried on about 20 things- no joke, between two trips here, over the course of our recent vacation. Ok, yes, there will be other shoppers looking for deals, and the dressing rooms are full, plus there is a wait for checkout, but it is worth it. I saw everything- dresses, tops, tanks, pants, and jackets. I ended up with two cute dresses and yoga shorts. The store also carries shoes, underwear, bras, and other accessories. It's a huge popular store oozing with great steals and deals. Although the line for checkout was long, it seemed to go fast, because there were many cashiers. read more

If only negative stars were possible. It doesn't take a rocket scientist to work at Jeans Warehouse, but apparently it takes one to figure out how much their merchandise costs. Syenna, the sales associate, actually told me that I was giving her attitude after I waited over 10 minutes for her to call all over the place to price a pair of flats I want. 12 minutes later, they are still describing the shoes! They were no closer to getting a price after 12 minutes! I was just buying three items. THEN Syenna turns around and tells me that I have an attitude after I tell her that we will just be purchasing the other two items. We could have been in there for 2 hours! Get it together Jeans Warehouse. No wonder your star rating is so bad. read more

This place is still the same the worker are shitty. A friend and I walked in a night ago and one worker greeted us that was surprising lol anyways I was looking around and I needed some help getting a top that was on the higher rack two workers passed me and didn't even acknowledge me so I walked to the front cashier asked for help. She just looked at me & said OK we will be right there I was waiting for about 10 minutes when I looked to see where the cashier was she was still standing behind the counter talking away with another worker. I said forget it I ain't gonna chase another worker down so I left I will never return to this location the workers are rude they don't show any customer service at all. read more

If I could select 0 stars, I would. I went into Jeans Warehouse Ala Moana yesterday and decided on three items. Kala rung me up and gave me the receipt. On my way out I was looking at the receipt thinking "Why doesn't it show how my items are priced on here? Was something else on sale, I thought it would be more expensive." As I'm just about to reach the door, Kala along with a few other employees are watching me. I don't know why. Then Kala who just rang me up says "Did I ring you up? 'Yeah' Can I see your receipt? 'Ok?' You need to return your items. It says its partially through." I'm 100% confused. Her AM, Trichelle, comes up to me and says "Do you have any other form of payment? 'No.' You need to return these items." I follow her to the register, totally confused on what is going on. Apparently, what they were trying to tell me was -I'm sorry ma'am, unfortunately your card did not process the full amount of these items. You still owe X amount.- I wasn't aware that there wasn't enough money in my account until Trichelle said we need to fully return your items and looked at Kala and said "Did you do anything different?" That's when I realized it was my card. I checked my account and told Trichelle I'd get money from the ATM outside. It didn't work and the bank was already closed. I end up having Trichelle return my items to "keep her bank balanced". Then when I ask if I can return just one item (which would cover the difference I owe) and keep the other two items she says the system won't let me. Therefore, she has to fully return the items which will give me my money back in "2 business days." Now, I have no money on my card and no items! Trichelle tells me I can put them on hold. I ask for how long, she says "24 hrs. 'Til closing tomorrow." I said ok and gave her my name. You can imagine how frustrated I am. To top it off, I return this morning to get my items... turns out, Trichelle the ASSISTANT MANAGER put my items back. She's the very one who said I have 24 hrs to get these items. Unbelievable, poor service by Kala and Trichelle. Luckily, Trichelle remembered what I got and I was able to purchase them with another employee. No additional discount for their lack in service, really? The upper management needs to talk to these two. If Kala would have told me something was wrong AT THE REGISTER when the receipt first printed out this could have been prevented. 1. Train your employees how to professionally communicate this payment error with their customers 2. If your employee, moreover, AM, says they can hold the customer's items for 24hrs. Do so. read more

My god, I have never had such terrible service or lack there of in my entire life. The low ratings on this store are underrated. It was about 8:15 and there were 4 or 5 workers in the store. The girl ringing up the customer in front of me took her time folding the clothes, chit chatting with the customer. I had no problem waiting the 5 minutes she took to do this. It was after another girl began suggesting other items to the customer and then the customer trying the things on all the while I stood waiting and waiting in line. I heard the girl tell another worker "Hey we're almost at 31!" I assumed this meant $3100 and possibly their goal for the day. So after waiting about another 2 minuets watching the girl ignore me and pretend to count and refold the customer's soon to be purchase, I asked "Am I going to have to wait for her to finish trying on clothes?" She looked at me unsure of what to say and looked back at the dressing rooms a few times. "Maybe you could suspend the transaction?" I suggested after having worked in retail for a few years I have a good idea of what all registers should be able to do. She finally gave in after another minute and voided the transaction. She seemed a little upset, but was I going to stand there all night waiting for someone to try on clothes to buy before I can make this quick 2 minute purchase? No. When I was almost done paying, the customer came back in line and the girl told her" sorry I guess she's in a rush or something". I have never had such a terrible experience shopping in my life. I will never shop here again. The girl at the counter's name read "Leilani, supervisor". If that's a "supervisor"....wow I must be qualified to be a CEO then. read more

Horrible service! Slow workers. Dirty store, ima tell ervryone that this store sucks. Cuz you do. Everythig about this store is bad!! Fire all employess, or just keep watching your mediocre business go down. Oh and the manager of this place must be shitty cuz your workers are!! YEAH THE DISTRCIT MANAGER MUST BE SHITTY AT HER JOB!! read more

Jeans Warehouse styles and fashion are so up to date that I love coming in any location and browse around. But something about Ala Moana location gets to me. ALL the ladies working there are super catty or rude. Everyone should check out Charlotte Russe on the third floor across of fossil. Prices are competitive. read more

Worst service ever !! Out of all the jeans ware house this has to be the worst the girls look so rude don't even greet you they all look like they don't like working there just rude !!! I will never go hear again and all the workers talk story instead of helping there customers read more

This place is so packy-packed full of low-qual stuff on hangers you can't really make out what's there. The front half is "regular"-sized stuff and the back half is plus sizes. Everything appears to be sized larger than it should be for a "cheap juniors clothing" store, meaning the size "s chico" is actually more like a medium or large in other places. Most of the stuff is very casual. Think "beach" or "playground" woven materials. The quality is "made in china." The stuff is cheap, yes,and...where does it come from? read more

Bad customer service. Employee looks snobby, mad and not friendly! Fitting room girl looked at me as if i stole something while trying on. Bad customer service. Poor everything! Don't shop there. read more

I have to admit, I normally don't shop here. But there are those rare occasions where you just casually stroll through and find some random amazing article of clothing or shoes. I managed to find one my most favorite & comforable pair of wedges for $23.00 and some flat sandals for $9.99. This place is hit or miss but if you want to take the effort you can find some cute things.. read more

LOVE it here! This location has a plethora of cute and trendy clothes! Their customer service wasn't the best a year ago, which is why i didn't come here that often. I always went to the Waipahu and Waikele stores(when they were still open) because it's close to where i live and both stores are/were grade A! I finally went back after decades and immediately noticed a BUNCH of new faces that have improved the service here by a long shot! Was greeted with a smile and was reminded about all the deals going on. I saw my favorite worker from the Waikele store (Kevin) and was so happy to see him here because he used to ALWAYS help me pick out cute clothes for me at Waikele. Kevin along with the other girls were so kind and patient with me that i spent HOURS in the store. The dressing room attendant was so friendly and attended to all my needs! When i was ready to check out there was a line formed within seconds with only one cashier, but 2 others came in an instant and helped. I was glad to be rung up by Kevin because he told me that one of the cardigans i wanted came in other colors and i ended up buying every single color LOL! I love the fact that he socialized with me while ringing me up as we exchanged laughs avoiding that awkward silence. Finally, exited with the nice girl in the front telling me "thank you, come again". After this experience i'll make sure to visit weekly! I recommend coming to this location if you want great finds for cheap prices with the help of such a great crew! read more

I'm not really a big fan of Jeans Warehouse because the clothes are from the mainland, which makes it late trends. Some of the clothes are trashy, and slutty looking. But overall this Jeans Warehouse is very big, filled with many clothing selections , and average prices. read more

Love these kinds of stores! Great finds for a night out and definitely affordable in comparison to other stores as well. It's definitely filled with stuff to the ceiling so just keep your eyes open and your patience level high. read more

The locations is alright, I don't see nothing bad in the location itself. Customer service was alright, we were greeted when we came in and walked out However it seemed like everyone besides the employee who greeted me was in a bad mood or just didn't want to be working. Christine, the cashier who ringed up my mother didn't even say thank you after and just didn't seem in a happy mood. One star for the location & second star for being greeted. That's about it read more

I go here often for clothing because I enjoy inexpensive fashion, and they always have all kinds of different colors and styles that are pretty nice. One thing they need to work on is organization and stock rotation. There is so much to choose from, sometimes it can get confusing. Customer service could be a little better too. They should display more different outfits because they can really get creative. I love the sale racks in the back and they always have something going on. 2/$5 earrings, can't beat it. They need more size 6.5 shoes. I like a lot of them but can never find my size. I love my boots from there. I also like the location in Ala Moana because I like going to the pastry place or Foodland for poke after shopping. Some of my clothes wear out fast, especially lace, but that's why getting it so inexpensive is convenient. If something gets ruined it can be replaced. read more

Cheap clothing. $20 for work pants, a lot cheaper than macys. I love their weekend %50 off red tag sales. Could get 2 outfits for under $20. Their cami's are low quality, very thin material so its a bit see through but all in all worth it! read more

I was walking around the mall and saw this jeans warehouse, never been here before and saw a lot of people here and there displays were pretty cute so i said why not and went in. It was so busy so much people i saw, i figure this store has to be good since everyone is in here. a worker cassidy or chasity something like that asked me if i needed help and got me a top don from up on top. really cute girl and very fashionable. i asked her i wanted her outfit and she got me everything down to the cowboy looking boots. she was such a good help for me. Checking out i got help by Alexandria, very pretty name she said she was a supervisor and asked me if i wanted to get any rings I'm not one for rings but she asked me if i wanted to add on nail polish and it was 30% off so i said why not. i got 3 of the magnetic nail polish she explained to me how to do it and its so cool you guys should try it too. After i finished shopping walking out i found more stuff, i thought this was funny. ended up buy more stuff and maria looked like she was a manager because there was a problem with another person behind the cashier so she went to look and help and came back to ring me up. Overall i like this place and will definitely come back to shop more when I'm at the mall read more

It's so upsetting that they no longer carry plus sizes at this location. I was told that it's because the sales weren't that good. Now that is a false statement, I think they are secretly creating a certain image to cater to and big people are not included. read more