With how many outstanding reviews there are out there, you'd think that JC Aviary is one of the best out there. Surely I did and that caused me to not thoroughly research them before putting a deposit down on my crimson bellied conure. Let me walk you through my experience with JC Aviary.
I put an $800 deposit on this bird on 8/18/21 and eagerly awaited any updates they could provide. Over the 2 month wait between putting my deposit down and finally taking delivery of my bird, they posted one photo update to their Instagram page and sent me photos once prior to shipping her to me. I also called probably once per week to get an update, and the only thing they said was that she's doing really well and is the sweetest little bird. For the amount of money they're charging for these birds, I feel that is an unacceptable amount of communication.
Prior to putting a deposit down on her, she was already DNA sexed female, and I requested that her flight feathers not be clipped, as JC Aviary still believes in the archaic idea of wing clipping. So the time for her to come home has come, and I receive the call saying that they can ship her on 10/21/21. I tell them what the closest airport is so they can arrange her travel plans and allegedly there are no flights through the remainder of October that would be sufficient. They wouldn't offer the alternative of maybe waiting a little while longer and shipping her later. The only other option I was offered was to go out of my way to another airport on the other side of the state to pick her up. I'm talking 28 mile round trip to my nearest airport, and a 154 mile round trip to the airport I actually picked her up from. I begrudgingly agreed to this.
So now all of the details are worked out and they sent me photos and a video confirming my bird is well and immediately I notice a massive red flag. Her wings were clipped. I specifically requested she be left fully flighted. I replied to their text message asking them why she was clipped and a few other questions about her diet and the size of the shipping crate and instead of just answering my questions through text, I was told to call. When I asked about the wings, I was reassured that she could still fly with her clip, and she still can but that is nowhere near the point. I got some ridiculous excuse for it and we moved on. We began discussing the food she was weaned to and they offered to include their "bird starter kit" which was obviously an upcharge, and included a bag of food, treats (millet and nutriberries), a shower perch, a training kit, her favorite toys. They did not disclose the price for this, and I guess I should have asked because it was a $175 upcharge for some stuff I probably could have gotten myself for about $100.
I was sent my final invoice. I expected it to be the remaining $1050 of my balance on the bird, the $185 shipping charge, and the cost of the starter kit. Well you can imagine how shocked I was to have gotten charged $175 for the starter kit, but I also was blindsided by two extra charges that were not disclosed to me prior to seeing them on the invoice. And a $40 charge for DNA testing that I did not agree to, nor did I think I would have to actually pay since it was done prior to me putting a deposit on this bird. I would not be mentioning this if they were transparent enough to actually tell me that this charge existed.
So fast forward to having her home. Things are going great. She'd been disease tested alleviating the need to have a quarantine period and she was already getting along pretty well with my cockatiels. Two days after being home, I noticed her exhibiting some peculiar behavior. She was sort of crouching down on her food bowl and wagging her tail back and forth. This is typically male masturbation. There is no reason that a 3 month old bird should be showing hormonal signs. Completely unacceptable. I had her scheduled for a wellness exam with my vet on the following week, so in the meantime, I did everything I could to reduce hormones and hope for the best. Sadly nothing worked and it only seemed to be getting worse. My vet didn't seem to have many answers either. I kept trying to tone hormones down to no avail. So I decided to send JC Aviary a text message as I felt that I would be able to get my issues across much easier in text via a phone call. I expressed how this should be a non issue until she's at least a year old and said that I thought it was something caused by them as she was only in my care for two days before displaying these behaviors. I sent this message on 11/20/21 and still have not had them acknowledge that I sent a message and today is 12/28/21. JC Aviary has some extremely shady practices and I would highly recommend NOT purchasing from them. read more