When I see a quaint cafe that does high volume, and only open for breakfast and lunch, you know they are doing something right. Met up here with a group of 15 women from our women's group on a Tuesday morning at 11:30am. We called weeks in advance to ask if they could accommodate a group of this size giving them the day of the week and proposed time of day and they said they could. A week before, we called again to remind them we were coming next week thinking this reminder would assure proper staffing. It appeared it did not. Called the day before to give a final headcount of 15. When we arrived and checked in, the hostess seemed to have some tables in mind along the far wall, as the restaurant isn't huge, but the wall length banquette and tables were filled by patrons, so we had to wait. A party of six got up to leave, so we were able to push two tables together to get our seating started, and as ladies continued to arrive the other tables eventually opened up, but there was some awkward squished seating until they did.
Our server was friendly although she seemed a bit flustered getting ready to take on this large group. I didn't catch her name. She brought us waters and gave us time to look at the menu, but honestly she needed to attend to her other tables and eventually close them out before she ever took our order, so there was some waiting and we were hungry. Once she took our 15 orders, there was some more waiting, drinks needed refilling, some were refilled others forgotten altogether. I forget specifically what I asked or said to her, but she replied with "oh, I haven't even put your food orders in yet"! WHAT?!! Here's where Janet's Cafe showed some breakdown. Our one server needed some support, and although every staff member was working in their capacities, it seems there could have/should have been a more efficient way to handle service.
So what typically happens once the food is brought out to the table, you have the "can I get a side of ranch, we need extra napkins, I'm missing silverware, or I ordered onion rings and was given fries" scenarios, right? Our server should have stopped, got out her pad and went down the entire table noting what was needed or missing instead of trying to remember. She did not, so some things were remedied and some had to be asked for again or many times only flustering her more. When you have a group and the food does not come out all together by multiple servers, we tell them "go ahead and start eating while it's still hot", as the food comes out in handfuls. In this case, the first person served was just about done eating her meal by the time the last lady got her meal delivered to the table.
The Food: The food was wonderful! Everyone enjoyed their meal. The food quality, freshness and portions were top notch. Everything from a traditional egg breakfast to the Daily Special, French dip sandwiches, Club sandwich, soup and salads, and sides (the onion rings were awesome) everything was delicious! I also know Janet herself was cooking that day. As mentioned by other reviewers, menu prices are a tad high, but as also mentioned by others, what isn't these days? Many of us took home leftovers, so count that as part of it.
Overall, this is a great place to eat! It seems there are many happy patrons, and I am now certainly one of them and won't hesitate to go back again. I hope my feedback was helpful for both you the reader and the restaurant owners/staff. I'm including photos of the current menu prices and a couple food items.