I've been coming here since as long as I can remember and literally every other time I come here I need to explain to the newbie worker that Strawberries Dreaming is on the fucking menu. This girl asks me if I know the recipe or pull it up so she can make it. Wtf? Why would I go to Jamba Juice if I know how to make it and had the recipe on hand? Then this same girl goes to the back after a few back and forth and brings some other blonde girl and says I have to look up the recipe and show it to them in order for it to be made. Literally telling me "unless you can find the recipe online, we don't have it." Wtf so rude. It's on the menu! I've been ordering since 2008, so unless you guys took it off the menu at this specific location, it's in there! So annoying. Why is the Jamba in this plaza just so bad? Half the time the smoothies are too watery, and are more like juice than smoothie. I'm never coming to this Jamba again.. I'll drive further out for better Jamba and nicer staff., If you're going to be a bitch at work, please don't work there and ruin the mood for others that go. read more

I ordered through the mobile app today two separate orders because my husband decided late. When I went in to pick them up, I stood there because the gentleman, short with piercings, was busy. He then went to the register and asked if I had a Mobile pick up or wanted to order and I said I have a Mobile pick up. He said next time stand over here next to the mobile order and tell me you have a mobile order. In actuality, my order wasn't even prepped yet, so not sure how that would've helped. He then proceeded to make my order. When he got to the blender, I told him that I had two separate orders, just FYI. He then became very annoyed, visibly. Looked up the second order and started slamming everything. The oven door. The refrigerator and was talking to himself to show me that he was visibly upset. I don't know why when the orders weren't ready yet and I had to wait extra time but unfortunately, he blamed me for everything through his physical behavior. I understand it's the holidays and I hope he has a better end of year but unfortunately he showed no ounce of customer service when I did nothing wrong and hardly said anything to him. He threw the bag at me at the end, and didn't say thank you or have a nice day. I said thank you and walked out. Definitely needs training. read more

Came here on 4/23/22 4:30pm after our Costco run. Hadn't been here for a couple of years now and my boyfriend wanted an açaí smoothie so I went in there with him to get a green juice like I used to. It turned out to be such a disappointment. First of all, the place smelled like rotten fruits right when we first walked in. The floor was dirty and stinky with pieces of trash on it. Not a good first impression at all. It was very hot and muggy in there like the AC wasn't working maybe? Could had opened the front door to get some fresh air though. Despite the stinky smell, we thought we would just get our drinks real quick and leave. So my boyfriend ordered a small açaí smoothie, and I ordered a "super greens" as it was listed on the menu, which from what I remembered was consisted of cucumber, spinach (maybe kale as well), green apple, lemon, and ginger. The cashier (a girl with blonde hair) said "I'm sorry what did you say?" I repeated myself, "may I have a small super greens please?" She looked at me and said "what is that?" Like I just made it up. I pointed at the menu on the wall and repeated myself again. She asked me, "what's in it?" I didn't say anything to her, but my facial expressions properly did the job for me. She then looked at the menu again and said "oh I don't think we make that anymore." And then she walked off to the juicer before I could even say anything. She was checking for something (I'm not sure what) then she came back and said "hold on." My boyfriend and I were looking at each other like "ok......" she started punching in something on the computer (I'm assuming she was looking up the ingredients) and said "oh yeah we do make that!" So I got excited for half a second. Then she said "but we don't have apples, cucumbers, and I don't know what super greens is" with a shoulder shrug ‍ another guy walked out from the back area, noticed that the girl was having some problems, and decided to jump in and help. She pointed at her computer screen and said to him, "I've never seen this, do you know what super greens is?" He shook his head and said "I have no idea" and walked away/ the girl looked at us and said "yeah we don't really do juices here." ‍ I was so blown away at that point with the lack of customer service and knowledge of these employees. Maybe they weren't trained correctly. But it's only common sense that you don't show your lack of knowledge in front of customers because it doesn't look good on you. None of these people apologized for the inconvenience of not having half of the ingredients needed for a simple recipe. I have been a manager at a retail store for 17 years, if my employees had this bad of a job performance, they would had definitely gotten a write up and extra training. read more

Pathetic cold brew and sandwich in the world! It spoiled my day. The staff is good what can they do if the stuff they sell is bad Wasted my 5$ over a coffee that is the worst in the world.. such a bad taste that I had to literally throw it.. Wish I could have ordered a smoothie or a bowl instead.. something they are good at! Want my $$$ back.. read more

My visit here was awesome. I think the açaí bowls are great and I love that it's in an actual bowl and not a container. As most açaí bowl, it is very filling. I barely could finish it. My favorite is the Island Pitaya bowl. The employees are nice and give their opinions on whichever they think it's best. I would definitely recommend this place. read more

See all

This nearly rotten banana is not what you'd expect for $7.99 very disappointed in this location so far last visit I had to wait 10 additional minutes for an online order. Not good Jamba Juice! How about hiring better employees who are more cognizant of good quality service read more

Jamba - Bad bananas - Juice Bars & Smoothies Near Me - Cypress, California

I've been to this Jamba location a couple times with no issue but this last time was sub par to say the least. Only small cups are available right now (understandable, there's apparently a nationwide shortage), but they won't let you buy a larger size and put it into multiple small cups... That alone would not be cause for much issue but it coupled with the fact that my drink tasted spoiled? Unnacceptable. Please make sure everything is up to date as I'm pretty sure something you're selling is expired. read more

Thanks for providing your customers and myself healthier options. Grabbing me the veggie vitality to go! Store environment is very pleaser and loving the music I just wanna dance in the middle of the floor read more

See all

Came in a few days ago to get a smoothie for my kids and I. The two baristas that were working were extremely friendly

always consistently delicious. love the no tamper stickers when delivered through door dash. still serving my favorite orange dream machine.

While I love Jamba Juice, I seem to always have issues at this location. There have been times where they were completely understaffed and everyone's smoothies took at least 10-15 minutes. Another time, they got a new POS and were learning how to use it correctly. I feel like this could have been done in a training that way the customers aren't waiting too long. It also stinks that since they got the new POS (it's been a week or so) that the points system isn't working in their store, so I am spending money here but not earning any points. I've also found that when ordering a bowl it can take literally forever here. Overall, I wouldn't come to this Jamba if you are in a rush- if you have time to spare and are in the area then by all means, go! read more

Hands down the worst experience I had with Jamba. I went in and wanted to order a large smoothie 24 oz. The girl behind the counter (her service was fine) told me they were out or large cups and only had small cups left. So I said, ok, can you make me the smoothie and split it into two 12 oz cups for me, which is what I've done countless times for us to share - better for the environment too. She said I have to charge you for that.! So I thought, that is crappy, but ok, an extra 25 or 50 cents for a cup is bearable, until I found out what she meant was that she had to charge me for two 12 oz smoothies, so I had to pay $12 instead of $7.20. It isn't the customer's fault you guys ran out of large cups - I am at a total loss for words. read more

Every time I come in, horrible customer service. Kyra always seems mad, she seems like she just doesn't enjoy life. The last time I came in Kyra was kind of bossy to Maliya. Either find another job, or learn to fake it until you make it. Maliya is always sweet. read more

Rude employees and deplorable service. They go out of their way to ignore you when you walk in, never acknowledging your presence. I just went in and was literally ignored for a full 8 minutes, at which point an employee came up to the registers but continued to ignore me. I asked if I could order, she said she was clocking out. No indication when i would be helped. I left without ordering, and not for the first time. Don't bother with this place. It's clearly being horribly managed and staffed. read more

Juice it up! Blend in the good...and squeeze in some good juice into your life -Standard Jamba Juice store with good service and friendly staff. Location, Location, Location: Located in Cypress on Katella Ave in the Costco shopping center Recommended smoothies: Strawberry wild and the Passion..Caribbean Passion. Who say's greens can't taste good? Seriously they have some amazing green smoothies, My favorite "Tropical Green" and "Greens n Ginger" http://www.yelp.com/biz_photos/jamba-juice-cypress?select=l9l9sTgRibMcfIvkBYiEFA#h8i_Vks_vstenreRG1yH_Q -Jamba Rewards: Join their email club and enjoy the perks like-1st 16oz smoothie for $2 + B'day perks, plus all announcements for giveaways and promotions. Whether you want a Fresh squeezed or a Cold pressed, it's just amazing and Jamba has been squeezing the day for 25 years! read more

Jamba - Tropical green: apple , pineapple, super greens, chia seeds - Juice Bars & Smoothies Near Me - Cypress, California

See all

We spend a lot of time at Cypress Costco. Jamba Juice shares the parking lot, which can be a blessing (lots of available parking spaces) or a curse (manic drivers fiending on scoring bargains at Costco). Though easy to find, Jamba is dwarfed by Baja Fresh, Panda Express, Ha Sushi, and a sandwich shop, so for me it's not memorable. I had to search Google for the closest location tho' I pass this store all the time. Smaller square footage than its Seal Beach and Cerritos counterparts, the shop is clean with enough room for foot traffic. They must get crowded during the summer when folks crave a refreshing cool drink. Luckily the plaza is spacious enough to accommodate folks waiting outside for their order to be filled. Good customer service - friendly and welcoming. Nice variety of smoothies. And I was happy to see (unlike McDonald's) they actually use fresh fruit (banana and peaches) and fruit juice (peach). I feel like I'm getting a real meal, instead of artificial flavoring. read more

WHITE GUMMY BEAR! The staff is friendly & I absolutely love jamba juice as a whole! I will have to say though I was a bit disappointed the way my drink was made as I asked for it to be extra thick... normally most locations do a wonderful job of making sure the thickness of my drink. They always show that it won't fall out of the blender because of how thick it is but my smoothie was more like juice. So for that reason it gives my 3 star review as to the staff & cleanliness it was very good. read more

See all

They made my smoothie wrong and my açaí bowl very watery they don't make things good and it's expensive for the pricy I don't recommend this place. read more

Not bad. Fast and easy. When u walk in they great u, but u don't know who great u. It was just random hellos read more

Jamba - Menu - Juice Bars & Smoothies Near Me - Cypress, California

See all

This Jamba Juice is relatively close to work, right across the street which makes it even better for those hot days or morning stops before work. I'd take a juice over a coffee anyday. What I like about Jamba Juice is that they use fruits and its made fast, fresh and badda bing badda boom! you're on your way. They have different smoothies. Some of their regular ones, to ones for the health minded. And they also offer one free boost with any drink order. If you want more boosts, you have to pay a little extra. But I think one boost is good enough. They also offer grass shots. If you haven't tried one, you should at least try it once. I said I'd never try it cause its grass .. who would want to take a shot of grass?? haha but I did and it's quite interesting. Tastes like grass =p They also sell little snack power bars and what not, so you can grab some while you're chugging down your juice. The cool thing is, sometimes they'll have promotional periods where you can get a free drink or buy one get one drink free so be sure to be on their mailing list. Who can refuse free/discounted stuff at times right? read more

Super slow service, workers are sweeping and making dough instead of taking orders, waited over 10 mins for pretzels that were ready in bin, all workers looked miserable and it was 1000 degrees inside. read more

Best Jamba Juice location and best employees always super fast and on point to get my order! Thank you so much **** You guys are the best****happy customer read more

Nothing bad to say about this Jamba juice. Very clean and friendly staff, quick service and drinks were made to order. Enjoyed a smoothie on a warmer winter day. Swing in for a waffle too if you're feeling a little hungry. read more

I would like to share a terrible experience I encounter today, March 1, 2024, at this Jamba Juice store 5373 Katella Ave, Unit B Cypress CA 90630, at 1:36pm. Since I am a rewards program member, I wanted to use a coupon I received for 50% off a smoothie. When I approached this store, the line was long, and I decided to stand in line. When I was waiting in line, I noticed only one girl who was working. She was taking orders washing blender pitchers and blending smoothies all at the same time. She was also fulfilling all the mobile orders at the same time. I stood in line for about 17 minutes, and the girl said out loud that I was only going to take Jamba Juice orders from the next customer in line. Everyone else would have to leave. She was back up on mobile orders, and she was the only Jamba Juice employee working in the store. It's very frustrating waiting in a long line for nothing. I can't blame the girl who was working she was doing the best she could all by herself. This is a poor management issue. I asked the girl working in the store for the manager. She told me there is no manager there available. But she did give me the store manager's name, which is De'Miyah. I am not sure if De'Miyah is a good store manager, but she dropped the ball today. If you are under staff, then post a sign saying so or close the store instead of having customers come in and wait in a long line just to be turned away because you are under staff. The other customers in line were also frustrated and inconvenienced as well. I am writing this review to let Jamba Juice know this is not satisfactory from a customer perspective. read more

They're fast with orders & welcoming but more than often something tasted like it went bad in my smoothie or açaí bowl

New person at the counter took extra time to figure out the cashier and had to make my order twice. Glad the manager was around too help out the new person. I'm sure the new person will get better with time. Thanks for the protein bowl! read more

Ordered 2 Acai - one large, one small - spent $12 today around 4:30pm. Tasted like crap - why? Because they do shortcut work. They just use one blender - and maybe less ingredients just so they can fill up the large and small cups. I could not taste the Acai at all! All I can taste is ICE. Ingredients were probably NOT multiplied - If a large cup need this much, they did not add the ingredients for the small cup... just filled that blender with ice... maybe multiplication of ingredients is too much work... But we paid for $12 worth of smoothie - please do not do shortcut work. It is probably better if different orders are placed if ordering 2 or more smoothies. At least 2 blenders will be used on the 2 separate orders. read more

Dude always takes my order with gloves on and never changes them. During covid I don't feel the safest with him touching everyone's money and then touching my food. Especially in the OC. read more

I came here on a sweltering 90+ degree day for refreshment. I posted a photo of my order because they didn't fill up either smoothie cup to the top. Dislike! Also, the smoothies tasted like ice. Will not come back here again. read more

Jamba - Not full. - Juice Bars & Smoothies Near Me - Cypress, California

The reason for this is because I didn't appreciate the attitude Kaitlyn gave me, she was very rude. I was walking in and getting off the phone with my fiancé. I was just putting on my mask and she rudely told me to put my mask on, I told her not to speak to me like that, and she started arguing with me, telling Me I needed it on. I told her don't argue with me. I told her I was already putting it on and she proceeded to tell me I needed it on before I came in, She never gave me a chance to do anything. She never welcomed me she was just like "put your mask on"so rudely. I'm a manager myself and I would never have had employees or myself speak to guests like the way she was with me. I definitely will not be back. read more

THANK YOU BRANDON!! Sometime on the 9th of March in 2019 I just want to say thank you to Brandon, he was so polite. We loved his welcoming smile, and he was not rushing me. When asked his favorite he told me, and we shared that as a favorite. What makes Brandon special is that the service he provided was so great, I forgot I was at Jamba Juice. I told him then, and I meant it, it is so hard to receive good customer service. That when I do receive it, I just do not know how to feel, other than extremely grateful. What is even more awesome, I believe the whole store gives great service. I been here more than once and I am always satisfied and receive great customer service. read more

This location DOES NOT ACCEPT Apple Pay. Please update your info. It's very inconvenient to say the least.

Disappointed when I ordered from here today. They did not require patrons to use masks. I had a mobile order and they fulfilled the in store customers first who ordered while I was present when I ordered in advance. The workers were not wearing gloves and I saw one of the employees run his hands through his hair. How is any of this sterile for the COVID environment. It's irresponsible . I won't be back to this location. read more

Great smoothie taste but the service is horrible. We ordered our drinks during a slow time and it took unnecessarily long for them to come out (25 min). The worker ended up washing all of the dishes before starting on our drinks! This Jamba location is one of the only ones with service this slow. Disappointed every time. read more

On a hot California afternoon, I visited this location during my lunch break because I heard they were having their buy 1 get 1 free special. Woohoo! Deals :) Anyway, walking in, the 2 people working were a bit busy, which might explain why I did not receive the best of service when one girl took my order. She seemed slightly annoyed and impatient...uhh ok. I ordered the mango madness and strawberry whirl large size which could have cost around $13 but ended up being around $6.50. it would have been real expensive otherwise for a drank... They were busy so it did take about 15 minutes for our drinks to come out. And finally when we had them they were tasty enough and refreshing! But without the promotion deal, I don't know if I would visit Jamba Juice regularly. It is a bit pricey and the drinks are pretty good but not ah-mazing. read more

When you are eating your PB bowl and you have a hair in your PB bowl. The girls really should wear a net or something. read more

Jamba - Gross!!! A hair in my PB bowl !!!! - Juice Bars & Smoothies Near Me - Cypress, California

If I could I would give them ZERO Stars. The customer service is horrible here. Went in and used my rewards for a drink but it wouldn't come up on there end. I showed the lady my rewards she seen it but said she wasn't sure why it wasn't coming up. She asked me again for my number then she noticed my rewards wasn't there but she said it should still be on my app. Well I left the store and the reward is no longer there. So I go back to the store and the girl tried to tell me there was nothing she can do I can call corporate. I asked for the number then she comes back and says there is no corporate office . Then she told me that the reward expired! I'm like how you just seen the reward and now it is not there. I left with nothing resolved not even a number to call in regards to my reward smh . Just horrible . Go here often won't be back read more

Slow service, poor time management, poorly trained manager (Tatiana). 30 minute wait for one drink with only two customers ahead of me. Still did not get drink. Refund process was horrendous. Please don't waste your time at this location. Other customers were ready for a refund too. read more

Gave this place a two since it was clean and our drinks were made well. But the workers there today are horrible. I just left with my kids and it took 15-18 mns for our drinks. First No one greeted us and I said thank you three times after paying and this grouchy girl didn't even say your welcome or anything. She was wearing a black shirt today with black hair and it was up on a bun ( I didn't get her name). She also looked constipated every time she had to make a drink or get something in the back. She clearly hates her job.. never going to this location! read more

The location never gets busy during lunch hours and weekends. It's great that they still serve the classic smoothie flavors and it tastes the same every time. The cup is always filled to the top and there are never fruit chunks left at the bottom of the cup. The baked goods are great plus they always heat it up before serving. Workers are okay when it comes to interacting with customers read more

Jamba - Banana Berry classic!! - Juice Bars & Smoothies Near Me - Cypress, California