You know, sometimes I just don't get it. How is it that this place has 4 stars? Is it because it's an institution and people have fond memories of dining here, or is it because they really believe the food, service and ambiance warrant 4 stars?
My experience was a solid 2 star experience. I came here for breakfast with my boyfriend and had really high hopes. I noticed they had 6 different Benedicts on their menu and I was soooooo excited!! Eggs Benny is my favorite breakfast-- and they have a crab Benedict-- holy carp! I thought I was in heaven!
Of course my boyfriend and I share-- we both eat the requisite 50% of our meals and then exchange, so we decided the second entree should be the steak and eggs ~ because after all, this is a steakhouse; we needed to order what they do best!
It took some time for the food to come out, about 30 minutes at 9:45 on a Sunday morning, but we were in no rush-- so it wasn't a big deal. The food came out, and omg, it looked fantastic!
Sadly, it didn't taste nearly as good as it looked... as a matter of fact, it was hardly edible.
The Crab Benedict- Where to start? Okay, the first problem was that the eggs were incorrectly poached. The eggs were thoroughly cooked-- all the way though-- no runny goodness at all, just fried eggs. The hollandaise was so, so, so bland. I don't get it-- didn't the chefs taste the sauce before serving it? The hollandaise was essentially an unsalted, un-lemoned, yellow colored gravy that lacked any flavor at all. The crab was O.K., but I really wish the crab were in a cake form. The crab was a shredded crab-- not lump, but shredded and there was a lot of it... so much that there was the whole crab to egg to bread ratio was completely askew, not to mention every other bite of crab had little hunks of shell, or clear hard tendon in it. The bread on the bottom also lacked flavor. Just a terrible breakfast. Even the potatoes on the plate were unsalted, unseasoned and completely void of any flavor.
The steak and eggs- The steak was ordered medium-well and eggs over medium. The eggs were perfectly cooked, and the steak was rare. Not only was the steak rare, but even in trying to eat just the perimeter of the steak, it was very chewy and "tendony." I had one bite I could swallow, and the other just was too chewy-- after masticating about 50 rounds with no luck in separating this meat I just decided to casually spit it into my napkin (disguised and low-key of course).
I really had high hopes for this place. I mean, who messes up a biscuit? The huge good looking biscuit was soooo bland, it just left me craving a KFC biscuit so badly.
Pros: Location, ambiance, environment, service. I must say, the service here was impeccable!
Cons: The food.
One last thing worth noting: The servers leave the hot coffee pots full of coffee on the top of the banister when coming up the stairs. I witnessed one guy completely knock the pot over onto the floor, and 2 others almost knock them over on their way up the stairs-- seems like this could be a huge liability-- I'd invest in a side table, or new shelving over the server station. read more