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    Jackie's Place

    4.4 (2k reviews)
    ModerateSoul Food, Barbeque
    Closed 11:00 am - 9:00 pm
    Updated 3 months ago

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    JACKIE'S PLACE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Trendy
    Outdoor seating

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    Reviews With Photos

    K M.

    My wife and I visited Jackie's Place on North First Street in San Jose for the first time today. Arriving around 11:45 AM, we found ample parking and were immediately greeted by the wonderful aroma of the smoker working out back. We were seated quickly by a polite gentleman who kindly explained the ordering process to us newcomers. The food arrived after a reasonable wait. I ordered the brisket with two sides, which was outstanding--tender, delicious, and perfectly smoked. My wife chose the smothered chicken with three sides. While the chicken itself was tender and well-seasoned, the gravy wasn't quite to my personal taste, though my wife thoroughly enjoyed it. The fries, I felt, were tasty but were more than we needed because the portions were adequate. The sides were a major highlight. The collard greens were incredibly well-seasoned and easily on par with my grandmother's cooking. The cole slaw had a touch of spice, probably from added pepper that gave it a great kick, and the brisket chili beans were tasty, even if not quite as memorable as the greens. The only downsides were the lack of check-ins and we did not see a salad option on the menu. While the initial greeting was excellent, we never saw our host again and received no further table service after our food arrived. Overall, if you love soul food, Jackie's is a delicious choice. I am already looking forward to finishing our leftovers tonight so I can have another taste of the gravy and I can't wait to return to try the oxtails and their famous fried chicken. I highly recommend visiting to let your own palate judge.

    Tae T.

    OK so first let me start by saying that as I pulled into the parking lot and got out of the car I was so ecstatic to try this food. It smelt so good and reminds you I was super hungry. One of the things that rubbed me the wrong way was the fact that you had to pay before you got your food. There are QR code sitting on the table with the menus attached and that is where you pay. If you would like water, you can go get it yourself. If you want to go containers, you can go get it. Yourself and silverware is prepackaged on the table. Bathroom down a flight upstairs into a basement. Customer service was nice. Now let's get down to the nitty and greedy this food... For someone that was extremely hungry I was not a fan at all whatsoever of this food! This food made my stomach hurt and I barely ate any of it. Once I broke this chicken apart I determined that I looked a little odd however looks can be deceiving. Therefore, I proceeded to taste a little small piece and from there I realized that my chicken taste like chicken. If you know, you know what I'm talking about. The gentleman that came about to help me out suggested making me a new plate and bring it out out. I respectfully decline as I have a very sensitive stomach and I did not want to risk getting ill. Will I be back? no. The watermelon lemonade taste like Crystal lite packaging with tons of water. I will say that there are a lot of parking slots in the lot.

    Meats
    Ashley V.

    We came in around 6 PM on a Sunday, they close at 7 PM and they were still pretty busy. Juju was greeting customers and she was very friendly. We were sat quickly. You order on your phone and pay before the food comes. They were out of quite a few things, probably because they are closed on Monday and Tuesday. Anyway, I ordered the following: -corn ribs, very tasty and seasoned well. I ordered set it off sauce with this and they gave me ranch instead, so I had to go ask for it -jackfruit sandwich, a generous amount of jackfruit, but the bun was very burned and left a charred flavor in my mouth. They also said they don't have pickles, which I thought was odd for a BBQ place. -my partner ordered brisket and rib tips, he enjoyed it. I don't love the ordering process because if you need something you have to get up and find someone. So I guess it's more like fast food. However, there are plenty of people around to help and they are friendly. Clean inside and they have a self-serve water station. Lots of seating inside, vegetarian options, and a patio!

    fried catfish
    Theresa D.

    I was excited to try this place and had high expectations going in. The setup is a bit different--you're seated and then order using a QR code at the table. I did have a few questions but wasn't able to find any wait staff to assist. I ordered the rib plate. While it was good, I was expecting a bolder flavor overall. The collard greens were nicely seasoned with a bit of spice, though there was a large piece of fat in the bowl. The red beans and rice were well-seasoned, but the portion leaned heavily on rice with fewer beans than I would've liked. On a high note, the cornbread was excellent. The fish was well seasoned. I also tried the peach cobbler--it was just okay. When I went to the to-go counter, the staff seemed a bit bothered, as if I was interrupting their conversation while waiting to order. Overall, I left feeling a little disappointed, especially since I came in with such high hopes. That said, it may have just been an off day.

    Key Lime Pie
    Arnel E.

    Wow, I haven't had takeout this good in a while! My daughter and SIL decide to treat us for dinner one Saturday night and decided on trying out Jackie's Place. A popular San Jose spot that's been in my Yelp go-to list for a minute now, as Jackie's Place is known for authentic soul food and Texas-style BBQ. Our food was: * Fried Chicken Wings. The best breaded DF wings I've had in SJ * Smoked Beef Brisket. Dry but tastes best w/ JP's Orig BBQ sauce * Uncle Greg's Ribs. Savory & probably the best reason to come here * Smoke BBQ Wings. Didn't get to taste as my SIL devoured it * Hot Links. Just the right delicious heat from a sausage * Honey Butter Cornbread. OMG! Said this cornbread hating fella * Butter Pound Cake. Looks unappealing but oddly moist and tasty * Banana Pudding. Smooth serving of creamy dessert * Key Lime Pie. Dominated by sweetness, but balanced w/ the lime . The Juju (cherry and grape Kool-Aid). Tasted like medicine :) We kept raving about it the food while eating and after eating. Even the next day, we were still talking about the ribs and cornbread. FYI. There were a lot of leftovers as we ordered a bunch and JP's has generous portions. The food was deeply flavorful, hearty & high-quality. DO NOT forget the sauces. Surely coming back for a dine-in meal to try out the cocktails, the sides and the other items ie the Smothered Chicken and Mac & Cheese. Jackie's Place is an amazing locally owned establishment in the South Bay.

    Bbq Ribs, Mac & Cheese, Chili Beans, Cornbread
    Nin J.

    Jackie's Place was a solid choice today. I ordered the fried fish with collard greens and chili beans, and it definitely hit the spot. The fish had a crispy, perfectly seasoned crust and was cooked just right. The collard greens were flavorful. The chili beans were good as well, just a bit on the salty side, but still enjoyable overall. Great comfort food, good portions, and a welcoming vibe. Service is excellent.

    Nachos with pulled pork
    Annie T.

    For a fast food joint, I thought Jackie's Place was great. There were so many things on the menu that I wanted to order, and I wasn't even hungry! Everything looked good. The decor was pretty hip with the photo-worthy angel wings wall by the bathroom. You do need to clear your own table and help yourself to utensils, but it makes the dining much faster, which is what I was looking for at the time. We had less than an hour to decide what to eat, order, get food, eat, and be outta there! They even served beer, which my friend had, and I had sweet tea, which actually tasted real and not artificial (though it probably wasn't homemade, but that's okay). The only downside was they were out of 2 meats, one of which we wanted (brisket!!) so that was a bummer. We chose pulled pork for our nachos, which was still delicious. My tip, for next time is to ask for more nachos than fries because the cheese and other saucy things they put on top make the fries mushy; the chips stay crispy. (Also fyi: the nachos are a little spicy, so if you can't take the heat, you may want to say something or order something else.). The meat was tender and tasty, the service was attentive and friendly (they even told a larger group they could sit first instead of order at the counter if they preferred, which was nice), and the place was spacious and clean. Other than the slight mushiness in the middle, our food was great, and we polished the entire plate licketysplit! If we had more time, we would have gotten wings and other goodies. I wish there was a Jackie's Place near me!

    Great food with my kids
    Ermila W.

    Conveniently located downtown, we were able to walk there from our Hilton Signia hotel. My son met us after coming from the state university, and it was only about a two-block walk. Downtown San Jose felt so peaceful, and it was a great place to be out with the family. We took a nice family walk to get there, which made the experience even better. The atmosphere was very family-friendly and welcoming. we were greeted right away and there was plenty of space to sit. We found a table quickly and ordered at the kiosk, which made everything very simple. My daughter got the chicken sandwich with mac and a side of candied yams. My son ordered the brisket rib burger with mac, and I got the barbecue chicken with two sides--greens and mac. My son also got the JuJu juice, my daughter had a watermelon lemonade, and I ordered a sweet tea. When I tell you every single thing was a solid 10 out of 10, I mean it. The food was amazing. I love this place. The people are a vibe, the place itself is a vibe, and the music is unmatched. We truly enjoyed it, and this will definitely be one of the spots we visit every time we come through.

    Peach habanero chicken sandwich and collard greens
    Leah L.

    Friendly service, clean, insanely delicious peach habanero chicken sandwich that went nicely with the collard greens (made w Turkey). Catfish and bbq fried chicken sandwiches are also good.

    Pulled pork, candied yams, Mac n cheese corn muffin
    Rox R.

    I saw this place on check please Bay Area, article in sj merc and I had been to the previous location near the airport. This place is definitely a big step from the airport. T HH e candied yams rocked. Omg a must. Mac n cheese was good. Pulled pork was good but I wish I had a different sauce. I had a pulled pork last week that was hard to compare to tonight. I was pretty full so I'm taking the pulled pork home for a leftover sandwich. Or 2. Corn muffin was tasty. I wanted butter but it actually was moist and good with just the honey glaze that was on it. My husband liked the gumbo. He didn't leave any behind. He did wish his came with a side. I honestly would have been happy with a side dinner- their were too Many good options. The minus is the beer selection but you can't beat the price on the corona. We will be back. Prices are decent and our kid would like this place. Love the location and parking lot. Decor is clean and fun.

    Smothered Chicken with collard green and baked beans and sausage
    Linda C.

    This place was ok. Came here for a work team meeting. I got the rib tip sandwiches, my boss got the smothered chicken, another colleague got the chicken and waffle. Not your traditional restaurant? You order through a QR code and have to pay after ordering. There was limited interaction with any servers, only food runners. My burger, though saucy was a bit dry. Everyone else enjoyed their food though. Because we weee on a budget, we weren't able to really try what we wanted, might try again in the future

    CUP -Seafood Gumbo Soup
    Emily O.

    Stopped in for a quick (small) bite today and I absolutely love this spot!!! I didn't get much food this time around, but I had enough to know I want to come back. Service is 10/10- the people working here are so kind, helpful, and attentive. It's a big place with plenty of seating. And I was seated within 30 seconds of walking in the door. I got the gumbo and it is THE best gumbo I've had. It was full of meat-- they did not skimp whatsoever. And it was flavorful and everything I hoped it would be. Cornbread that it came with was great too. Also the menu mentioned Pepsi products but they actually have Coke and Diet Coke. Just for anyone that's as picky about Diet Coke as I am lol. Can't wait to come back and try more!!

    Mac and cheese
    Nayeli M.

    I'm a foodie I love to try new food and new places. The service was great. The vibe was good, very friendly. I was really looking forward to trying soul food for the first time and was recommended to this place. I ordered the fried wings and side of 2 Mac and cheese. My husband ordered the smoked beef brisket and a side of chili bean and Mac and cheese. The food was good. The fried wings good. The Mac and cheese were kind of dry.

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    Jackie J.

    We look forward to having you back, Devin!

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    Page 1 of 51

    Jackie's Place Reviews in Other Languages

    Ask the Community - Jackie's Place

    Update: It's Bosa, a catfish relative. What type of fish is used for the Southern Fried Fish?

    Not sure but it was delicious. Maybe catfish

    Do they accept cash?

    Yes, but it's better to order with your card because your order set up before you get your food, when you scan a QR code at your table. Other wise if you pay cash you have to pay the bill at the register.

    Do we need reservations for a party of 4?

    Call ahead it gets busy. Go early too!

    Is Jackie's pet friendly on the outdoor patio?

    No it's not

    Hello, will you be open on Juneteenth 2024, or will you be closed for the holiday? Thank you.

    They're open today.

    Does Jackie's place ever answer the phone or respond to a catering request?

    The two times I have been there the phones rings almost constantly it's a very popular restaurant especially on a Sunday a lot of customers come straight from church dressed in their Sunday best😊. For catering I would approach then through their… Read more

    Do I need to make a reservation?

    Nope! They actually don't take reservations if I'm not mistaken.

    Does Jackie's Place have outdoor seating (even in winter)?

    Yes they have

    How is the parking situation?

    there's a decent amount of parking spots behind the restaurant they have their own private parking.

    Do you need to make a reservation for a party of 3?

    No, they don't take reservations.

    How can I order online? The website is not accepting online orders. I can only purchase a gift card.

    They are closed this Thanksgiving weekend which is probably why online ordering is not working right now. Check out their Instagram page, they often post updates there :)

    Are you open on Thanksgiving?

    No. Definitely not. Time for family

    When are you open?

    Thursday through Sunday 11am-7pm

    Are they doing indoor dinning?

    No, not as of yet.

    Who makes your Bean Pies and Sweetpotato pies?

    Noonie Cakes

    When are they open?

    Thursday thru Sunday starting at 11 am

    What kind of meat do they use ? Gmo free ? Etc?

    It's meat who cares. Stop buying into the media lies and bs..

    View All 20 Questions

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    Brenda's French Soul Food - 3 way beignets- plain, chocolate, apple

    Brenda's French Soul Food

    4.2(12.8k reviews)
    41.1 miTenderloin
    $$$

    I still love Brenda's!!!!!!!…read more I haven't been back in a few years, but I am happy to report: they are still just as great! It was my daughter's first time and she loved it just as much as I did. We came during restaurant week so we decided to get the Creole Sampler so she could try a bunch of different items. (Sampler included red beans and rice, collard greens, fried catfish, hush puppies, plain beignet and gumbo). We also ordered the beignet flight and shrimp and grits. Plenty of food for the 2 of us, plus we had left overs. I can't not order the shrimp and grits. It's just so damn good! It's so rich and flavorful! It came out SUPER hot. Grits and cheese still bubbling. My daughter and I were both surprised she liked the collard greens. She's usually not a fan. She also liked the red beans and rice and she doesn't usually like beans either. That just goes to show how amazing the food is here! We came in around 4something pm on a rainy Sunday. There weren't many people there, but by the time we left it was more than half full. Service was friendly, and there was a band playing, which was a nice touch.

    I am speechless! I saw the rave reviews for Brenda's French Soul Food and had to try them out for…read moremyself. And, my goodness, I was not disappointed. Let me start with the star of the show - the Shrimp & Grits. The flavors blended so well I did a little dance in my seat. Creamy, savory and delicious! I will be dreaming about the Shrimp and Grits from now on. The Bananas Foster French Toast melted in my mouth. So yummy. I wasn't a fan of the Crawfish Beignets. It was something about the flavor of the red powder/ seasoning that left me underwhelmed. All in all, one of my favorite stops while I was in town.

    Photos
    Brenda's French Soul Food - Dining area and entrance

    Dining area and entrance

    Brenda's French Soul Food - Shrimp & Grits

    Shrimp & Grits

    Brenda's French Soul Food - Their dark chicken and shrimp.

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    Their dark chicken and shrimp.

    Touch of Soul - Oxtails Thursday was on point

    Touch of Soul

    3.4(797 reviews)
    38.9 mi
    $$

    We were in the Bay area for a getaway, and we really wanted some good soul food, especially after…read morebeing disappointed by going to Y's Choice Soul Food Restaurant, the day before. Touch of Soul Soul Food Restaurant delivered one of the best comfort‑food experiences we have had in a long time. Every dish tasted like it was made with care, tradition, and a whole lot of love. The catfish was perfectly seasoned with a crispy golden crust and tender, flaky meat inside. The chicken wings were just as impressive --well‑seasoned, juicy, and cooked to perfection. The sides were the real stars, though. The yams were rich and buttery with just the right amount of sweetness. The potato salad was creamy and flavorful without being heavy. The greens had that slow‑cooked, soulful taste you can't fake, and the macaroni and cheese was exactly what mac and cheese should be--cheesy, comforting, and baked just right. And those corn muffins? Soft, warm, and the perfect finishing touch. From start to finish, the meal felt like a true home‑cooked experience. If you're looking for soul food that hits every note--flavor, comfort, and authenticity--Touch of Soul is absolutely worth the visit. The foot is priced just right, especially in today's economy. One last thing, the service was AWESOME!!!!

    My experience with this restaurant has been inconsistent, but my most recent catering order was…read moreextremely disappointing. The first time I visited, it was late in the evening and they had already sold out of several items. The food I did try was average at best--about a 2.5/5. The second time, I went with someone who knew the owner, and the experience was completely different. Everything was excellent--easily a 5/5. Based on that visit, I felt confident enough to place a large catering order for a Black History Month event at my job. I ordered yams, dressing with gravy, greens, mac & cheese, fried catfish, fried chicken, cornbread, peach cobbler, and German chocolate cake. The total came to $590, which I paid immediately after confirming via text. I requested that the food be ready by 2 PM since the event started at 3 PM. When I arrived, nothing was ready. There was also confusion about my order--they initially only prepared one dessert, even though I was charged for both cobbler and cake. I had to show proof of my order to resolve that. As the food slowly became available, I was handed trays one at a time with no assistance, meaning I had to carry everything to my car by myself. On top of that, the cornbread I ordered was never provided. The food wasn't fully ready until around 3 PM, which caused delays for my event. Unfortunately, the quality didn't match my previous experience either. The fried catfish pieces were extremely small--more like nuggets than full portions. The dressing was undercooked and even had large turkey bones in it, which was unacceptable. The greens had excessive liquid, which I had to drain before transporting them. Overall, this was a frustrating and disappointing experience. Order accuracy was a 1/5, timeliness and service (including lack of assistance) was a 1/5, and food quality was about a 2.5/5. Based on this experience, I will not be returning. For catering orders or anything from a local soul food restaurant I'd highly recommend Ys Choice.

    Photos
    Touch of Soul - Kanaani was nothing short of amazing, working the entire counter herself with such grace and professionalism!!!!

    Kanaani was nothing short of amazing, working the entire counter herself with such grace and professionalism!!!!

    Touch of Soul - 2way combo with greens and red beans and rice !

    2way combo with greens and red beans and rice !

    Touch of Soul - Taking up most of the parking as they please no regard for customers or other biz in area

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    Taking up most of the parking as they please no regard for customers or other biz in area

    Jackie's Place - soulfood - Updated May 2026

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