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    Jack Brown Cleaners

    1.9 (14 reviews)
    Open 7:00 am - 7:00 pm

    Services - Jack Brown Cleaners

    Clothing alterations

    Clothing mending and repair

    Shoe cleaning

    3 More Services

    Shoe repair

    Shoe resoling

    Shoe shining

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    6 months ago

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    11 years ago

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    11 years ago

    Customer service is extremely poor and can't get clothes laundered in the quoted time frame

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    Vilma’s Tailor Shop

    Vilma’s Tailor Shop

    (5 reviews)

    Barrington Oaks

    A little expensive, but she does good work. Absolutely rescued a pair of jeans for me.read more

    This place can be great, but be careful- there's a major language barrier. Don't bring in anything…read moreyou couldn't stand to see altered in a way you wouldn't like. I always get holes in the knees of my jeans, which didn't matter until I started buying more expensive jeans. I'd get maybe one pair a year which would typically last longer. But they'd still eventually wear out and get holes in the knees. My wife eventually asked me to throw them out, but I discovered this place which went to heroic lengths to patch up anything. The results looked kind of messy but also cool. That was all well and good. But for the past two years I've taken exceedingly good care of the last pair of jeans I bought. For instance, I always make sure to pull them up to add some slack to the knees when I sit down so I won't stress the fabric there. In spite of my efforts the other day I noticed a very tiny hole had started to form (not even big enough to stick my finger through). I decided to be proactive about it and take them to Velma's before the problem got worse. They say a stitch in time saves nine, right? I'm crestfallen because for some reason Vilma's Tailor Shop sewed giant patches in BOTH knees of these otherwise perfect looking jeans (tangent: to be fair there was a knick- but not quite a hole - around the other knee; however I didn't ask them to fix that problem at all!). There's now this noticeable line of stitches in a boring 10x6 inch box pattern on the outside that make the jeans look weird, like I had them bedazzled. That's always a risk of patching up jeans, but I didn't ask for a patch in them at all- I just wanted a simple stitch! I also got a previous pair fixed and some of the patches were smaller- like 6 x 3.5 inches. So if they could've used a smaller patch, why didn't they? These were easily my favorite pair of jeans and now they look so stupid. I don't have the money to buy a new pair right now but that's all I've been able to think about since returning home. I don't understand why a tiny problem had to be addressed with a huge alteration. It's not intuitive. However they don't have great English skills here and I'm wondering if maybe when I was warned and accepted this somehow so its on me. I tried very hard to talk with her to just let her know I was disappointed, but it was impossible to communicate the subtleties even with the help of Google translate. I'm only knocking one star off my review because I feel like good people are working here and they try their best, and this was mostly a communication problem. I can't help but feel responsible because I dropped them off and had issues communicating in the first place. In hindsight I never should have handed them my best pair of jeans but did because I'd had good experiences in the past and didn't think they'd do something so bizarre . If you've read my warnings and follow them it will be a five star experience.

    Parmer Laundromat

    Parmer Laundromat

    (37 reviews)

    $$

    MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

    I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

    Jack Brown Cleaners - shoerepair - Updated May 2026

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