Easily the worst source store I have ever been to. The staff are extremely ignorant and don't care…read moreto acknowledge their customers; they can usually be found standing in the back texting, goofing off with their other co-workers (usually having inappropriate conversations). It's clear there is zero professionalism nor enthusiasm/pride in what they do. The last time I went in there to buy a tripod but couldn't get one of the dummies to open the display they were held in - too busy socializing with their friends (who didn't work there). Poorly run to say the least.

In agreement with Jordan D. of Victoria on the general attitude of the staff. One staff member in…read moreparticular displayed an arrogance I have rarely seen in a customer service person, to such a degree that if this individual was working for me he would have been given an instant dismissal.

Bought an $1000 camera well in advance for a trip, when buying manager reassured it will definitely…read morecome in time. 2 months pass and after calling twice and getting reassured again that it will come, right before my trip the manager calls me to say that basically I'm impatient and I can either get a refund or they can't help me. Said it hadn't even reached North America yet?? never again wasting my time thanks for nothing and blaming me.

warranty is a scam. Reciept says to hold onto box for 24 hours. We recycled after a couple weeks,…read morebefore 30 days TV just died. Visions has 30 day 100% satisfaction garantee full refund, but they charged me $299 restocking fee because I didn't have the box. Nowhere on the warranty card does it say to keep the box, and the reciept only says to keep the box for 24 hours to return for defect. They showed me online where it says I may have to keep the box but nobody told me this in person, it's not on the reciept, and it's not on the warranty card. I still can't understand why I had to pay a $299 restocking fee on a dead TV. Basically paid $3000 for a dead TV and had to pay them to get a refund. Will never shop there again.

A great place if you wanna buy some electronics The staff…read morewas excellent and super efficient No great deals though Bought some stuff but really no deals disappointing Not even Thanksgiving!

Thursday May 25th, had to return a charger, had some minor issues with the return, dealt with Kamir…read moreat the Kamloops Location and he was great and gave me complete satisfaction, and I left a happy customer - thanks - Pete

Teltronics Service Center damaged my Piano and "Misled" me. I gave "their manager" a Portable…read moreDigital Piano with 3&5/7 Normally Working treble octaves (I played all those in front of them at the time of drop off), to fix the non-working 2&5/7 bass octaves left. different times I emphasized to him, "If you see any risk of damage for the working part in the process, please do not open or risk with it, as it is still enough for helping me. Every time I said so, he assured me. Finally they could not fix the wrong part, and they returned me a Nothing-Works-Well and "totally odd, doubled, shaky, repetitive voice keys" for the entire piano, without even telling the truth while return. He assured me while return that there is no damage with the healthy part, even they fixed some of the Bass keys and maybe they are usable for short time. After I found the damage, I went and talked logically to him. He did not accept their mistake and started accusing me of lying, mocking my talks, and claimed that the piano "was Not working At All from the Drop Off day". He refused to pay any compensation, even the estimation refund, and even giving the same working second hand piano as a compensation.

I have a vintage Sansui amp. The left channel would crack at a certain volume. After calling a few…read moreplaces and being told it was not worth it to fix (??!) Teltronics recognized the amp immediately as being well worth the $$ to fix. It did take time and 2 visits, but for the price (very reasonable) and technicians who really know there stuff, it was well worth the wait. I am so very happy I found them and would recommend them to anyone with vintage stereo equipment.

Currently under a remodel. Only one door to go in/out. Cash registers were very slow. The cashier…read moreapologized and explained that they got a new POS and they were working on the kinks. Only two lines were open. I was in line for 20 minutes to buy 3 things with only 2 people ahead of me, also with just a few things each.

A blended all rounded home store without groceries , a drug mart inside with a variety of…read moreelectronics , make up and accessories. Prices are on higher side as the location is premium !

My husband and I have been waiting for my items to not only be installed but to get shipped…read morein...only to find out from the manager who called me, apparently they had received the items I ordered and they were sitting in the Wearhouse for approximately 1. The receptionist has given me the go around and the manager is incompetent! after speaking to both multiple times over the phone and promised prompt installation, I had to personally go in, again was promised by the receptionist she would contact who she needed to for this to get done, this was first thing in the morning! I phoned her 3 days after not hearing anything, she had again failed to do her job. I will NEVER go back or recommend this business. Extremely unprofessional, under trained, lazy, and the list goes on. You lost a potentially good customer.. and then some!!!

Extermely poor customer service!! As a business owner. I would never have treated a customer. The…read moreway I was treated today over the phone.

poor attitude! very rude! service if serviced at all both employee and supervisor! I will not take…read moreour vehicle there again! very poor behavior during phone calls as well we had to take our business to another location that are very considerate and helpful! this location should be shut down i have also heard nothing but bad comments about this location it sucks! very disappointed!

One should reconsider any purchases made from this store. The customer service is the worst I have…read moreever seen. Employees have the worst attitutes and will not stand behind their product when it comes to warranty work. It seems that they are only interested in selling product and getting it out of their store to make their commission. I am extremely disappointed in this store and the employees. My money will definately be going elsewhere after all of the problems and issues that have recently occured. Others should seriously consider taking their business elsewhere also.

I returned an item and exchanged for a cheaper one. I had paid cash and the employee was not kind,…read moregrumbled because I had paid cash and said they need to do away with cash, so unsanitary. Was not pleasant at all to me. I am a senior and feel I did not need to be treated so rudely. I will think twice before I return to purchase anything.