Great big place for a guitar addict like me. Tons of stuff to look at and drool over. Friendly…read morestaff.

Every one of the friendly staff are musicians so they can help you with the most simple to the most…read morecomplex question as well as give you expert advice on what is best for your situation and price range. Have a problem with an instrument that you own? No problem they can give you great advice and/or repairs on that too. I wouldn't shop anywhere else. Drop by to see who is going to be performing next in their shop!

I paid for Apple AirPod pro 3 ear tips and 2weeks later I call rude and disrespectful about it…read moresaying that if I want my money back I need the Receipt for payment and Thay gave me item receipt with blank where it says what it is

I appreciate the service and assistance I receive at the Kamloops store. John was a big help today…read more AMH

Picked up a Caesar salad and rotisserie chicken for dinner tonight. Chicken was bloody and half…read morecooked. ewwww....ruined my supper plans. yes, I am cooking it, but that's not the point.

We needed a replacement tire which was under warranty. It would take 10 days to get a tire from…read moreEdmonton to Costco in Kamloops. On the 9th day we had a phone call about an ordering glitch. It would be another 10 days. Apparently company policy won't allow a tire to be obtained at the Kelowna Costco. Maybe policy needs to be revamped.

This is a great Michaels location. I know they have to follow pretty strict corporate guidelines so…read morethere isn't a lot of difference from store to store when it comes to selection and such. However, the thing this location really excels in is customer service. The staff here are great at identifying the difference between browsing and hopelessly lost. Today I was looking for supplies for a craft that took me all over the store and I had not one, not two, but three different staff members help me find what I needed. Seriously impressed. The same goes for checkout: the staff are always helpful with coupons and suggestions. I've never had anything but great service here. The reason for 4 stars rather than 5? Mostly corporate issues that I understand this location can't change. Michaels is terrible for making you feel ripped off with their constant coupons. Obviously everything is incredibly marked up. NEVER go there without a coupon. They almost always have one for at least 40% off a single item. Sometimes they even have ones that cover your whole transaction.

Just purchased a lawn mower from the Kamloops location. Got it home, set up and was faulty right…read morefrom the first time using it. They would not accept a return on it and basically throw up their hands and tell you to deal with Toro for warranty and repair. I could accept that if some time had passed but with the product not working right out of the box, I would have expected they would have accepted a return on it when bought and tried to return within 48 hours. Lesson learned to review the stores return policies before buying anything in the future.

Really great store and the people working here are super helpful. They have a really great…read moreselection of product. I bought my flooring here for my condo and it looks fantastic.

I had an important package that had to be sent immediately and raced over to The UPS Store on…read moreSummit in Kamloops 3 min before closing time hoping somehow they would still be open. They were just about to lock the door as I ran over with my package, Nishan and Jaspreet happily helped me even thou it was officially after 5pm. They both were very kind, polite, professional, helpful and gave me excellent service. It was a really great experience that they were very considerate of my situation and happily went out of their way to provide the services I required. My package got received on that specific day which was very important in order to receive payment for a returned product. When I got home they had already emailed me the receipt I required to say the package was sent on time. I would definitely say that Nishan and Jaspreet provided excellent customer service and would definitely suggest anyone requiring shipping or receiving services to go and visit them yourself. They are the kind of employees that any manager would love to have. And the kind of employees that really provide an appreciated service for customers. Thank you Nishan and Jaspreet for you amazing service today, it really helped me out :) you two are great at your job!

The worst service I've ever received. If it is an important package that you are counting on to…read morereceive on time than UPS is not ideal. I literally watched the truck drive in and out of my neighbourhood without stopping preventing me from receiving my package two days in a row, but yet continued to email me saying that they missed me and no one was there to receive the package. I find it ridiculous that the driver was to lazy to get out of the vehicle just to knock on my door that I was waiting at. I then called UPS they had nothing to say and continued to tell me there was nothing that can be done. UPS is very unprofessional and I couldn't be more unhappy about the service. I still have yet to receive this package.

So much fun! This authentic western themed store serves the…read morenearby Kamloops area, which boasts the largest ranch in North America, don't ya know! If you are looking for cowboy boots to wear at the next night out at the Horseshoe or Cameron, this is the place to buy them. So many varieties and colour accents everywhere. All the cool cowgirls must shop here, and I did notice the horse handler at the nearby stables had some of these gorgeous boots. The clothes selection is large with every type of accessories from belt buckles to cowboy hats and authentic western jeans. There is a maze of a hallway that leads away from the clothes into the tack section with so many horse bits, the sight is dizzying and lots of fun to look at. This one store not to miss when visiting Kamloops!

I really appreciate unique retailers like this one. My Dad just loved this place…read more He bought me a wallet, and I still have it. We are talking over 5 years now. Quality. Love the lay out of the store. Love the stock . If you want something " different " , give this place a shot. Well located on the K.I.B reserve, good parking. Time for another visit to this wonderful place ! ( will add pic's on my next visit ) .

Very happy with the quality of work done. Excellent customer service. I will definitely be…read morerecommending them to friends and family.