Just purchased a lawn mower from the Kamloops location. Got it home, set up and was faulty right from the first time using it. They would not accept a return on it and basically throw up their hands and tell you to deal with Toro for warranty and repair.
I could accept that if some time had passed but with the product not working right out of the box, I would have expected they would have accepted a return on it when bought and tried to return within 48 hours.
Lesson learned to review the stores return policies before buying anything in the future. read more