I met a friend for dinner at the J Alexander in Chandler last evening, my first time there. The staff was welcoming, very friendly, and knowledgeable. They had my favorite wine, a Daou Cabernet. The food was beautifully prepared and so good. I highly recommend the Avocado Bomb, which is Hand-cut ahi tuna, crab salad, and crispy wontons. Nice atmosphere, while it was busy at the restaurant, the noise level was very low, and we could actually enjoy a conversation. read more

Was excited to try this place, as I've been to other locations a long time ago. It is not a great experience. I asked if the prime rib was good, and the waitress said it was one of their more popular dishes. It was awful, and not fresh. I heard two other tables having things removed from their tab and getting gift certificates to come back. I would not return. read more

We had pretty high expectations for J. Alexander's here in Chandler, AZ, but unfortunately, our experience fell short. Upon entry, the atmosphere gave off a somewhat immature vibe ... maybe because it was a late Thursday night -- but still, we expected something classier. The lighting was quite dark and while the restaurant appeared clean, it wasn't as spotless as one would hope from a new establishment. The hostess seemed less than enthusiastic about being there, which didn't set the best tone for the evening. After being seated, it took about 12 minutes before our server approached the table. When she did arrive, she seemed friendly but rushed, quickly pushing for our drink orders. We each ordered something different to get a feel for the menu, but it turned out to be surprisingly limited. For a restaurant with such high reviews and upscale pricing, the lack of variety was disappointing. The appetizers were just okay, nothing to rave about, and certainly not worth the price. Our entrées arrived only slightly warm, not hot, and honestly tasted pre-prepared. Nothing felt truly fresh except maybe the fried items. Even the fries, which resembled Freddy's cheeseburger fries, showed up lukewarm--and that's being generous. Between the four of us, our bill came out to just over $158. None of us finished our plates; we ate what we could mostly because it had been a long day without food. As for the atmosphere, the lighting was uncomfortably dim -- we actually needed our phone flashlights just to read the menus. The music was another downside: loud and unpleasant, making conversation difficult. Overall, we don't quite understand the hype around this place. For our family, including three twenty-something sons, the experience was underwhelming. Unless J. Alexander's updates its menu, serves food that's hot and truly fresh, and improves both its lighting and music choices, we won't be returning. read more

When I saw this restaurant open, I got excited. Many years ago I used to go to the Oak Brook Illinois location when visiting family, it was wonderful, 5 stars. My question after my dining experience today is WHAT HAPPENED!! I noticed the prices were quite a bit higher, obviously, but if there's value in it, I don't mind paying, and if the restaurant was anywhere near what I remembered, it would be worth it. They shouldn't be charging that kind of money for the quality of food that we received. I love prime rib, I've had it from many places throughout the country. I feel prime rib from Outback is much better and cheaper. The beef itself was rather dry and had no flavor. I'm pretty certain the au jus was just beef broth as it was watery and had no taste. I was able to give it a little more flavor by adding salt and pepper. If I were to describe the prime rib in one word, I would say disappointing. Especially for $45!! My son had the Maui steak, we asked for medium rare we got medium well. The best thing about it was the Maui sauce, the steak wasn't anything special. It was ok, but not for $50. My mom got the chicken. She said it was prepared well but it lacked flavor. The best thing about our meal was the mashed potatoes, they were pretty good. We walked out of the restaurant disappointed. read more

Very friendly service! Crystal was awesome. Food was delicious and had great options for children. read more

J. Alexander's - Grilled salmon. I ordered mashed potatoes instead of the cold orzo. Delicious! - American Near Me - Chandler, Arizona

What a wonderful dining experience! Our server Anna was pure delight and the general manager Archie went over and beyond to make sure we were happy. We will be back. Food was delicious and perfectly prepared. Great first experience! read more

J. Alexander's - Wonderful deserts too!! - American Near Me - Chandler, Arizona

My first experience at this establishment was not great, but I came back and it's been amazing. The service has always been top notch!

I wanted to avoid giving a bad review public, but since I haven't heard anything at all from management after writing them directly, here I am. My comments to them were somewhat lengthy, so to sum it up: Flavorless New York strip, bland mac & cheese, a smashed potato with literally nothing on it; not even salt, 10/10 sushi (the only thing giving them 2 stars). I've only been here once and was expecting more from a place like this; maybe it was a one-off and I just got unlucky. read more

Wow, not only was the salmon amazing but the service was impeccable. The restaurant is beautiful and cozy. I wish I took a picture of the salmon. It was crisp on the outside and perfectly tender inside. The flavor was to die for. The best salmon I've had in my life. read more

I must agree with some of the less than stellar reviews of this restaurant. We've given them a try three times over the course of a few months. The staff seem rather immature, largely inattentive, and often seem to be more focused on casual group chat with each other than the patrons. We experienced long waits between ambivalent server interactions. The menu is very limited, and the food quality is just so-so given the higher price points. The atmosphere is sterile and spartan, like an upscale Denny's. Overall, it's a shame really, as this part of town could use some higher end establishments. Not recommended. read more

The food and service was great. We had a large group and everyone had a fantastic experience. We will be back.

My wife and I just went here for Valentines Day and had an amazing dinner with excellent service. Our waitress was top notch! The food was excellent. The manager even brought our food out and introduced himself to us. I would highly recommend this place! read more

Our family took us to J Alexander's for our 75th birthday celebrations. We were greeted by the hostess and wished a happy birthday before we were even seated. Our waiter was wonderful and took such very good care of us all evening long. The restaurant was beautiful. We all ordered different meals and each meal was delicious. The crabcakes were outstanding made with large lump crab and a delicious sauce. My grandson enjoyed the ribs and my granddaughter loved her sushi. They brought out two different desserts for us to celebrate our birthdays. I must say the carrot cake was outstanding and so was the Keylime pie. Our birthday celebrations were wonderful. We will be returning to J Alexander's again. read more

Came in this morning with my family and we loved everything. Our server Daniel was great! Very attentive, friendly, and made sure our experience was good. The calamari and huevos rolls are fantastic! I would definitely recommend for a nice lunch with family or as a date night spot ! (Ask for Daniel) read more

The food was delicious! Service was prompt. The atmosphere was calm and pleasant. We will be coming back for more!

I am a Michigander at so J Alexander making its way to Arizona is a heart full moment. Service and food are always outstanding plus the extra surprise when ordering a libation. Kelsey the manager is outstanding and goes the extra mile. Nycole was attentive, kind, and aware. Maggie the bartender knows how to make a great beverage! It's hard to find greatness in restaurants from beginning to end so when we do...we keep going there. I forgot pictures of everything but everything that touched our bellies was delish! Thanks Js! read more

J. Alexander's - Carrot cake - American Near Me - Chandler, Arizona

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Beautiful new restaurant that replaces the old Buca Di Peppo italian place. Hostess and servers were amazing and gave great recommendations for drinks, apps and main dishes. We ordered the calamari and our server was able to accommodate different dipping sauces for it (served with a really good marinara but I prefer an aoli or remoulade)! We also had the roasted artichokes which were amazing, crab cakes that were absolutely divine with huge chunks of lump crab meat, and the NY Strip steak which was tender and cooked to perfection! We will definitely be repeat customers and look forward to visiting and seeing their daily specials especially around fish and seafood options! read more

This was our third visit to this restaurant. The first time was when they first opened and the staff and service were excellent. My husband loved his food but I had the prime rib and it was awful I couldn't even eat it. We returned tonight and the service wasn't good. Our server was being trained but had a gal with him. My husband ordered the fish and received two very small pieces. For a $55 meal there should have been more. My steak was over seasoned and I couldn't eat it because there was so much salt on it. We were offered a free dessert after the server talked with the manager so we ordered one and she told us we could take it to go if we wanted but we said we would eat it there but sure enough it was brought to us all packed up to go. Drinks were empty and no one asked if we wanted another. No manager stopped by after we told them the meal wasn't great. For a upper scale place the service and food were below average. We will stick with Flemings next door read more

In all transparency, I am easily pleased and look for the good in all places. However, J. Alexander's does not seem worth it to me especially compared to other options close by at a lower price. We had seen the menu online before showing up so we knew the price point and wanted a kinda bougie brunch vibe, maybe that's what set us up for disappointment. We showed up on Sunday afternoon only an hour after they opened. We were pleasantly greeted by the hosting staff and sat in a booth immediately. Only about 30% of the tables were filled, maybe even less than that. It's a large restaurant so we noticed multiple waiters/waitresses keeping busy with random tasks. We did take maybe 10-15 minutes to put our order in as we wanted to try a few things. My husband went with an assortment of their sushi rolls and nigiri plate. I chose the poke bowl and we ordered chicken tenders with fries for my toddler. We saw plates of burgers being walked past us and those did look tasty but I don't know about $21 tasty. We noticed the wait about 25 minutes after ordering...then it got a little confusing for us as we were only few of the tables and we ordered mainly raw fish. That wait time then extended to 35 minutes before my husband and I received our plates. Our waitress was kind but maybe could've been a little more transparent as she told us that she was just going to run back and grab my kid's chicken tender meal and she'll be right back. Well it obviously wasn't even done because it took over 5 minutes before she came back. So 40 minutes total to receive our food in a near empty restaurant with an abundance of staff. We also noticed a table nearby where a family had finished their meal when we showed up. That table still had plates with leftover fries and half drunk drinks for over 30 minutes before one of the host staff came over to clear it away. Not sure why one of the multiple waiters and bussers that walked past it didn't do anything? Then came the taste test. Mind you, my husband's plate alone was $52 for 6 pieces of nigiri and two eight piece rolls. My poke bowl was $28 and even the kid's meal was $10. As far as my husband's plate, it was meh. Maybe the rolls used real crab rather than the surimi crab and that justified the price but you couldn't tell the difference when you ate it. My poke bowl was sickeningly sweet, I couldn't taste the tuna at all. No joke, I thought for a second that they did the viral watermelon tuna because I have never had dessert level tuna before. The sauce tasted simply like spicy mayo and maybe a ton of oyster sauce which caused it to be sweet. The toppings were all standard poke bowl toppings, edamame, pickled onion, avocado, etc. But that couldn't compete with the sauce. After a few bites of her dish, my daughter even complained of her chicken tenders being "spicy". My husband took a bite and coughed a bit commenting "yeah that's a lot of pepper". How do you even get chicken tenders wrong?! I know the dredge needs lots of seasoning, I'd prefer it with lots of seasoning but my 4 year old doesn't, that's just part of having a kid's menu. The shoestring fries were probably our favorite part of the meal, and they stacked up about 2 cups worth on her plate so we were all munching on them by the end of the meal. All in all I'd recommend getting all you can eat sushi from Yama for $36, your poke from Ahipoki for $15 and your chicken tenders from Canes. Maybe J. Alexanders has out of this world American dishes, we don't care $100 enough to try to find out. read more

J. Alexander's - Nigiri's plate, crunchy shrimp roll and rainbow roll - American Near Me - Chandler, Arizona

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My wife and I went to J. Alexanders on a recent Saturday intending to get an appetizer and a drink as we ran some errands. We were met by very friendly host staff and seated quickly. The bar was full of patrons, and the seating area had plenty folks enjoying lunch. Our server was James and he was amazing, very personable and quick with a suggestion to make our experience enjoyable. He recommended the Lemon Drop Martini with Chambord for my wife and the Manhattan for me after expressing I enjoyed Bourbon. This was my wife's first martini and she is now hooked, at least on this one. My Manhattan was very good as well. What made them even better was that they came with a sidecar. Along with the drinks we started with the Hong Kong Shrimp. We were surprised at how large the order was, they definitely don't skimp on the serving size, and they were very delicious. While this would have met our initial desires, James made a couple more suggestions and before we knew it, we had ordered the million-dollar steak sandwich to share, and again we did not regret the decision. The steak was tender and flavorful. Overall, the service was quick, but not rushed, and the food and drinks were delicious. The folks at J. Alexanders work hard to ensure you enjoy your experience with them. We will most certainly be returning. I would be remise if I didn't mention their Trout dinner that I had on another visit. It is currently my favorite dinner and that alone is worth a trip back. read more

I had a chicken pasta soup and a Caesar salad with Shrimp. The food and service were great. One thing I was peeved about though was their "Premium Club Soda". They charge $4 for a 6.8fl oz bottle of club soda?? lol. I asked later if I could have just gotten a club soda out of a gun like just about every other restaurant I've been to(free refills). They said no. If they are going to play this game, at least they should let you know right off the bat. I know, minimal complaint. read more

Service -5 stars Steak / Filet - 2 stars Baked potatoe -2 stars Drinks-5 stars The steak had a weird color to it and the rub was awful. Potatoe was cold. read more

Very disappointing lunch at J. Alexander's. For a restaurant at this price point, the quality and service were surprisingly poor. The hamachi was cut thick and poorly presented (not even served with chopsticks). When Chef Alan checked on us and we mentioned it wasn't good, he didn't apologize or offer to remake it. Our steak frites were ordered medium but came out extremely well done, and the broccoli that should have been part of the dish was missing entirely. Service was just as disappointing -- the bartender never checked on us once. The whole place felt disorganized, like a rookie show where no one really knew what they were doing. At one point we even saw a bartender measuring a wine pour with a ruler, which was honestly laughable for a restaurant charging these kinds of prices. Definitely not the level of professionalism or quality we expected. read more

Good food service was amazing. Food came out within 20 min on a Saturday. James was awesome! read more

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I have had the pleasure of visiting J Alexander's at least four times since they recently opened. Staff is great and the food is fantastic.

Finally made here, it was for my birthday and it was great, the food service and atmosphere were wonderful the birthday card signed by all the staff was a great touch Thank you all for a great time will be back often read more

Service was good but food didn't have a lot of flavor. Don't bother with the hamburger: try something else as it was flavorless and overpriced. read more

My experience was such that I just went into the restaurant for a simple slice of key lime pie. The manager advised me that Carl would be helping me. I did ask Carl to check to see if the pie had nuts. And he did. Carl was not very swift in delivering the key lime pie. He never once acknowledged me and my husband after that. Maybe because he figured handing over my 1 slice of pie order did not warrant a tip. It took me asking the manager to check o it for me and of course it was ready. He thanked the manager and never thanked us. I thought he was rude. And if his name is not Carl he was the red head working the bar on the 12 noon shift. read more

J. Alexander's - The pie looks amazing though. - American Near Me - Chandler, Arizona

that was the worst prime rib I have ever had in my life. your birthday and you're looking for a good meal. I will not recommend your restaurant to any of my friends. read more

My wife and I went back after her and friends tried it last week so I could see if it was really as bad as they claimed and was not impressed. The Maui steak was one of the toughest cuts of meat I've ever tried, I think I'm still chewing it lol. The Burger was decent but very disappointed in the Steak and her and her friends were also very disappointed the first time they tried it. I had high hopes for a new decent restaurant in this area but I guess it's not this one. Will have to keep going to the Biltmore, Scottsdale and Gilbert for now. read more

Our first visit to J. Alexander's and it was a great experience. Our waiter Harrison was top notch- friendly, informative and great eye for service. The bar manager stopped by and chatted. The food was great and our entrees were great size and flavor- got the Cypress salad (wonderful and love the honey mustard dressing) and French dip which beautiful beef nice color and flavor plus a great pile of fries. Great place in a great location for us. read more

This restaurant is phenomenal. The atmosphere is very classy, and the quality of the food is excellent . read more

The chef's prime rib is so mouth watering I cannot wait to come back just for that. Service was phenomenal from the time I walked in, until the time I left. All of their appetizers are amazing, from their artichoke, deviled eggs, calamari, spicy shrimp & more! 10/10 experience and definitely would recommend for any occasion due to the open kitchen right next to the bar. read more

Stopped by here for an anniversary lunch. I don't normally leave reviews but the service was above and beyond and deserves to be recognized. James is incredible, could not have asked for better service. Great recommendations and very personable and friendly. The food was amazing and good portion sizes where we had a lot to take home. Thank you James, we will be back. read more

They added some extra fees in there that made no sense. The food was mid and the atmosphere war boring and bland.

Crappy overpriced undercooked food. Lukewarm service. Don't bother. Once and done for our visits.

Great food and service at this new spot. Will definitely be back. Upscale but casual.

Great place. A classic interior, old school Scottsdale charm. Staff was excellent and responsive as well as friendly.

The restaurant is nice and not noisy. The steak (Medium) was under cooked.. it took the chef to correct it twice to get the steak correctly cooked. All other foods are super salty. (Typical restaurant food - salty). The chocolate martini was nice and a good deal. Service overall is good. We'll probably go back and try again. read more

I really liked it. I had the braised ribs and let me tell you they were good. The server was very helpful as he recommended the dishes he thought we would like. My husband had the steak med rare with mashed potato's. He was also pleased with his dish. We enjoyed two glasses of gin and tonic and ended the dinner with a bread pudding desert. Will go back again. read more