Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I definitely recommend Five Star Data Recovery. They are knowledgeable and capable of recovering…read morecomplete local file storage on the ssd. If the repairing the laptop device to power up and boot fails, Five Star is facilitated to remove the ssd chip from system board, and mounted on test fixture to read access and transfer the data set to an external drive. Five Star is committed and methodical, and were successful in recovering entire 100 gB from my laptop soldered ssd.

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

I used to backup my files regularly but I got lazy after moving cross country a year ago. Imagine…read morehow distraught I was when last month, one my SSDs failed due to a corrupt MFT. And worse it was the one that held all my photos over the last couple of years. I'm an engineer by trade and with other files, I might have tried to rescue them myself. For these important photos, however, I decided to go with the professionals. I did a bunch of research trying to find the best data recovery service to use and $300 Data Recovery turned out on top. The employees here are very professional and responsive. I submitted my chances form at 7:30PM on a Saturday and they got back to me within an hour. I was not expecting a response over the weekend. They gave very clear instructions on how to package and send off my SSD. I dropped it off at UPS the next day and by Wednesday, they confirmed they received the device and added me to the queue. Apparently there weren't too many people in line before me so I received a positive response the very next day. 100% of sectors recovered! A couple of days later they were completely done and after I confirmed they recovered my files (they send a master list of all files) and I paid ($300 fee + $105 recovery transfer drive + $25 shipping), they shipped my drive back. Total time from my first contact to receiving my data back: 16 days, and this was including Thanksgiving in between. I am very satisfied with the service I got from $300 Data Recovery. Hopefully I never run into drive trouble again (it certainly made me backup my files more frequently), but if I ever need help, I'll definitely contact them again. Now I can finally post all my Yelp reviews from November and December that I was missing photos for...

ASAP came through in completely recovering my failed disc, including our precious family photos…read more Daniel was highly professional in walking me through the process and keeping me apprised of the status. I highly recommend ASAP for your recovery needs.

Daniel was extremely helpful in the data recovery process of my failing WDCloud drive. He went…read moreabove and beyond in helping me get my system back up and running again. I highly recommend ASAP to help with your drive issues.

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

Saved my stuff! That's all that mattered. Very kind and patient. Answered all the questions I had…read moreabout how my system worked. Was a bit more than I anticipated, but for the local service it was great. Most other placed I found on yelp sent the equipment away. BYOD did everything in house.

Saved all my data! It wasn't terribly expensive either, and done in a jiffy. I was very pleased…read morewith Noel and his service, expertise...plus he was nice@

Wayne, Words cannot…read morebegin to describe the process from start to finish. I had a 512GB sd card that went bad a few days ago and I was frantically searching for places to assist in this recovery. I sent out a yelp project request and Wayne was one of the few people that was willing to take on the request. Mind you I asked on a weekend and Wayne said to bring it on in for an evaluation. WITHIN MINUTES, saw it was recoverable and so the rest is history. Wayne and his team made sure I knew what was going on through reports and multiple phone calls. I paid additional for rush but STILL ALL WORTH EVERY CENT. Exceeded the standards for sure. Best part is not only the level of service and hospitality, but my data has been saved. So thank you very much Wayne and your team! It may sound as if I'm overexaggerating but honestly come to Wayne and his team and you'll understand where I'm coming from. I will return for future recoveries! -John

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at Data Recovery Man (aka Alandata.com). He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

I'm confused about what happened here. I requested a quote for a laptop battery replacement and was…read moretold $75 plus tax on the parts, so around $78, which I still think is a good price. I agreed and said I would come in on the 8th. A few days later, I messaged to reschedule to the 15th. The owner replied on Yelp that it was fine. On the morning of the 15th, I texted my arrival time a few hours in advance, to which he never replied. I arrived at the shop with my laptop, and the employee working said there was no order for me, which was confusing because the owner had been so communicative. He said he would order the part and it would be there later that week and I agreed to come back. I got a text confirmation with my order number and everything. Fast forward a week and a half: silence. Nothing. I replied to the order confirmation text asking if it had arrived, and I don't know if it went through or not, but it's just weird they wouldn't have the part by now or some kind of update. I gave up, bought a kit on Amazon for $35, and installed it myself in 10 minutes. I don't know where this project fell apart, but if the shop didn't want to take it on, they could have declined it. I'm just confused by lack of follow-through because they have so many good reviews, and I thought I had done everything I could, both in person and online, to confirm I wanted the service.

I've used them three times for various services. Superb service, and value definitely use them!read more

I came to Alan data for 2 hard drives that no longer started up. Initial intake was quick and…read moreimmediately you were given a text and email confirmation. After, I was updated with the progress. After it was completed, I could not get it to read on my Mac. Wayne was able to confirm there was a bug within the os . He without hesitation, took back the hard drive and re formatted it. He also spent almost an hour over the phone to try and diagnose the problem. Customer service was above and beyond. Another note to add is that though I belong to the newer generation, my tech experience is very little . He was never condescending. Overall, I would definitely come back should I have another problems with my data!!

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at AlanData. He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

Excellent Service! PDR brought my MacBook Pro back to life after a Strawberry Lemonade turned it…read moreinto a expensive paperweight. I originally took my laptop in to see if they could recover the contents of my hard drive. During my consultation, David told me he thought he could actually fix the computer itself. This was music to my ears since I had taken it to Best Buy (via Apple) and they had told me to get a new computer as it could not be fixed. Happily 2 days later I left PDR with my mac. Staff is SO Nice. I can't recommend these folks enough.

David and the rest of the team at Platinum Data Recovery really did such a great job and went above…read moreand beyond to help me when I had a very difficult case with my failed hard drive. Not only were they upfront and honest but they worked with me throughout my international travel and illness that interrupted my project, and gave me a quote that they ended up kindly discounting because not all my data was recoverable. They offered various options to accommodate my time and needs and were very communicative and even gave recommendations for better hard drive brands on the future. I would recommend the team to anyone in a heartbeat!

Fantastic experience. I brought in my laptop which refused to turn on and left with an IT support…read morecompany for my small business. They don't upsell you, they don't talk down to you, and it's an incredible value.

I have now used Computer City Repairs several times, as have my sons, and I can say absolutely this…read moreis a terrific business. They are fair and honest and really work with you for your needs and problems. Kevin is an extremely knowledgeable technician and will either find the right new computer for your needs or possibly offer a refurbished one that will work perfectly. I have had repair work and bought two refurbished computers and they worked perfectly and for a long time. Do yourself a favor, if you need your tech serviced ... go here.