Nonexistent CUSTOMER SERVICE. I placed an order on 7.17.2024 around 11 p.m. When I paid, I received…read morea message from QUANTUM offering free shipping on an additional order if I attach a new order to an old one. I saw the shipping price anyway, but the attached message said (paraphrasing): "Do not worry. It just looks that way. You will be credited later". I did not get credit, and I called to have this charge removed (that was around 2 pm of 7.18.2024), and was told: "offer was only on either "shipping only" or on "direct only"... I do not remember, but some excuse. They were okay with canceling this additional order. As I was closing my order receipt, I noticed a mistake on my first order. That was on me- I will not lie. So I call again - 5 minutes after the first call. They tell me that they can't change the design. So this is the first issue on order #1: I was able to cancel order #2, which I placed with order #1 just 5 minutes before, and you were able to cancel it then, but now you can't make changes because it's ready to be shipped?! That happened in 5 minutes?! So I asked for shipping to me vs list that I purchased (it was direct mail). I would add labels with "price change"- that was my mistake. I told them: "I think you probably would be making money because I paid for shipping to 100 individuals, and only one shipping would be needed. The whole time, I just heard: "NOTHING CAN BE DONE." So... I was taken advantage of on the first issue (order # 2). The second time (as I said), it is not that they did something shady- it was my mistake. My issue is (as mentioned at the beginning- NONEXISTENT CUSTOMER SERVICE because they did not even try to help. At ALL!

I have been using Quantum Digital for several years now. They are cost effective and fast. I am…read morecontinually surprised by how quickly they're able to turn around job orders. Customer service is very professional and have always been able to help address any issues that come up. I never worry when I order through Quantum Digital. They've been and will continue to be my exclusive property flyer print service. Keep us the awesome job! THANKS from a very happy customer!

They were responsive, able to set up an appointment on short notice, and were great to work with!read more

Central Texas Shredding communicated well about the shredding job and were friendly by phone and in…read moreperson. I would consider using them again.

I have been working with Tracy in Round Rock, Tx. She has the pati of Job. I have zero…read moretechnological skills. I'm grateful for the help and can't wait to get my stickers in a very short time frame while supporting a local business.

I've used AlphaGraphics for personal and work printing, and they have been great for both!…read more I especially appreciated their assistance, when I was creating wedding invitations. We went through so many revisions and they were very patient with me. My only complaint was that communication was rather slow and sparse at the beginning. I would have to wait for weeks at a time before getting a response. One day when I called, the supervisor was the one that answered. After I expressed my concern with the lack of communication, there hasn't been a problem since. So kudos to a quickly resolved issued. Another bonus, is that they have several locations and are willing to deliver if needed!

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Great experience. they were super fast and professional…read more They billed by the hour so you don't need to send photos for the move. They came in 2 and were done in 1hr. Big plus: they know how to pack moving Pods.

These guys - Bart and Mauricio - were incredibly professional, efficient, and kind. I even loved…read morethe women I talked to on the phone when I set up and confirmed my appointment. Seriously, these women on the phone were so supportive and patient. I don't understand why this place doesn't have better reviews. I think they are fantastic. They pick up junk AND DONATIONS!!! They try to keep as much stuff as they can out of the landfill. I'm so grateful.

What a FANTASTIC place. I had a tiny project and I felt treated like a big customer. Not once did I…read morefeel like I was wasting their time. Debbie was fantastic and great conversation for the little time it took to get the work done. Not only did they do the work timely, they didn't stop working on my project until it was perfect. This is the charm that I long for in business, and I wish it was still prevalent. I will be returning in the future for any of my printing needs.

Debbie and the team at Burk's (Round Rock location) are amazing! I asked them to do a job which…read morethey had never done before, but they took it on as a challenge, and the final project came out perfect (even better than I expected)! They are kind, courteous, and very good at what they do! If you need a professional job done right, they are the company for you!

I highly recommend this business. They are customer oriented, efficient and are reasonably priced…read more In addition, they shredded my documents while I waited. The whole experience was quick and easy. I will certainly use them again and recommend them to anyone who asks. Five Stars for sure!

This small business is a gem in a quarry of rocks! The owners are nice people with good prices for…read moreshredding documents. I highly recommend A-Tex over the other shredding businesses we have used.

I run a fitness/martial arts gym in Austin and I needed some window decals for the gym…read more These guys were very friendly, did a great job, and were very prompt. I think I contacted them on a Monday, and they were done by Friday. And they would've been done sooner except that it rained and they didn't want the water to mess with the decals setting properly. I also didn't have a vector for one of my images and the lady in charge was able to recreate the image at no charge. Lastly, after they had already cut the vinyl I needed a slight modification. I'm not sure how much extra trouble that was for them, but they made it sound like it wasn't an issue at all. I plan on using these guys for anything else I need done.

I've used these guys to do work at the 3 companies I have worked at over the last 20 years…read more Consistently great work at reasonable prices. Always accommodating and they really know their craft! I'd recommend them all day, every day!