Friendly service and great attention to detail. Erica was great and worked with us to keep our dogs…read moresafe during our service.

Today Carter came over for my quarterly bug service. He gave me a heads up he was on the way and…read morearrived exactly on time. He did a thorough inspection inside and out, pointed out potential areas of pest ingress and gave clear recommendations on prevention before he began treatment. Carter was thorough, knowledgeable, professional and polite, in a word - wonderful! I've had Premium for termite tenting and past pest inspections and everyone Premium has sent over have been top-notch. I definitely recommend Premium for any pest control needs you have.

We initially had a few issues come up with the treatment, but once we were connected with Bryana,…read moreeverything was smooth sailing. She is extremely responsive and helpful. Would highly recommend.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

My parents have been using Active Pest Control for the family homes for years. While they were out,…read moretoday was my first time meeting Alonso, and I just had to leave a review. Alonso was absolutely outstanding. He was friendly, personable, professional, and incredibly thorough. He didn't rush through the service--he carefully inspected and treated the entire property, answered my questions, and made me feel like my home actually mattered to him. It's rare these days to find someone who takes that much pride in their work while also making the customer feel genuinely valued. Alonso's kindness really stood out, as well as his positive, "aim to please" attitude. By the time he was finished, it honestly felt less like a service appointment and more like a helpful friend had stopped by to make sure everything was taken care of. This handsome man is destined for greatness, no doubt! Active Pest Control is fortunate to have Alonso representing the company. If you happen to get him as your technician, consider yourself lucky. Thanks again, Alonso, for the exceptional service. I hope our paths cross again at my next service appointment!

I don't think there is a company I recommend more highly, or an individual I recommend more highly…read morethan Jeff. He tented our house, but he also inspected everything that could be damaged by the tent and had super helpful recommendations about making the process easy (for example, propping an old planter up to protect other things from the weight of the tent). He kept checking in advance and, when our contractors started putting up certain light fixtures that could be damaged, he proactively informed us so we could postpone that work. It went without a hitch. He personally attends to our mosquito and brown widow problems - which are no longer a problem. We had 2 other pest control companies prior to Jeff and neither of them got it done. I am a mosquito magnet, but I have yet to be bitten at my house this year. A skunk [update: FOUR SKUNKS] recently took up residence in our jasmine right by our front door and started scent marking every night because construction at the vacant house next door drove it to us (yay). While I'm ashamed to admit I didn't think to ask Jeff whether they did that kinda service ("termite" doesn't seem broad enough), after calling all of the local rodent removal service, Jeff was the only one who had a no spray trap (the others swore up and down there was no such thing despite every corner of the internet attesting that there was - some even charged more of it DID spray...right at our front door). He came the same day and caught it within the week and, sure enough, it wasn't able to spray despite it being trapped and relocated. This guy is a gem. He's courteous, polite, timely, knows what to do better than anyone else and DOES IT. THANK YOU JEFF! You have a customer for life!

I just moved into a new apartment. I noticed a few roaches in the kitchen. I called my apartment…read moremanager and he sent them out. They were here pretty quick. After the first service call I haven't seen any problems. Thank you.

I'd give more than 5 stars if I could. Helped us out in a pinch, very fair pricing, solved the…read moreissue in one day.

Reliable, helpful, thorough, and also a very caring man! I understand it makes sent to not spray…read moreon rainy days. I definitely prefer being bug-free and Milton does the job!

Fantastic company. On time and ensured pests were gone. The follow through is fantastic. Highly…read morerecommend

Friendly service and great work! They helped us for what we needed at a price that felt reasonable…read more Would use again if in the area

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

WOW,I am so impressed with this company. From the moment I…read morecalled I knew this was a stand apart from the rest service. Jacob is amazing.He is hands down the most knowledgeable person I have ever meet doing this kind of service.He came right away,diagnosed the situation and treated it on the spot.This is a person that can be trusted....which can sometimes be rare in this business.He is honest,straightforward and very professional.I highly recommend Invasive Pest Control.Save yourself a lot of time and money and call Jacob today

Jacob ghosted once I asked him to put together a proposal/contract for his monthly services. I…read moreshould've suspected when he scheduled an estimate for 11 and then didn't show up until 1145, after I called to check in. That being said, Jacob was very friendly, seemed knowledgeable and by the book. As a former HOA President, I know not to get into any long-term agreements without having the terms and services of that agreement written down. Jacob said he would get it to me as we were supposed to start service yesterday or today. I've followed up with him twice and no reply. Good thing I held off on letting go of my current pest guy, something told me to wait until I actually reviewed the service agreement.

DC's was very thorough with his work. He was considerate enough to check in with me to see if he…read morecould work through certain areas that had fragile items. He also provided me a video of areas where I didn't think ants would go to. Great service.

DJ was professional and thorough. He asked what my concerns were and confirmed the work after he…read morewas done.

Viking Termite was very professional, timely, knowledgeable and easy to work with. They came out…read moreat the time they said they would, provided us with all the info we needed and answered all questions. The fumigation itself went smoothly and everything was made very easy. Very happy we chose Viking!

I've inquired three other pest companies in my area and Viking Termite was the only one that could…read moreservice my home within my quick timeline. They've been very responsive and provided helpful information. Would recommend