A+ Service and Facility -- Highly Recommend!…read more
TL;DR: US Storage Centers in Harbor City is spotless, secure, priced fairly, and well-managed.
Diana, the manager, is incredibly kind, patient, and thorough. The units are clean with tall ceilings, there's great accessibility (including handicap parking), and you can drive right up to the roll-up doors to unload. Highly recommend!
Now for the full breakdown:
A+ Service and Facility -- Highly Recommend!
I can't say enough good things about US Storage Centers in Harbor City -- especially Diana, the manager. She's friendly, patient, and goes the extra mile to make things easy and stress-free.
Diana physically walked me through each unit I was interested in so I could see the actual space -- incredibly helpful!
If I ever find the unit too big or too small, I can switch to a different size when I need to, so I'm not locked into a space that doesn't work for me.
The facility itself is pristine -- spotless elevators, hallways, and storage units, no bugs, and regular pest control.
Occupants can use the office bathroom during office hours, and there's a porta-potty outside for after-hours use.
There are no trash cans in the storage areas (which I understand!), so I recommend bringing your own trash container if you need to sort through things. (But puh‑LEASE be a good neighbor and don't leave perishable items behind!)
Security is solid -- each customer gets their own gate code, and the perimeter -- which to this civilian seems military grade -- is no joke!
They are strict about occupants being out 15 minutes before closing to avoid a gate unlock fee, which is totally fair. (Pro Tip: set yourself an alarm!) The whole place feels extremely safe, even if accessing alone.
Storage access is excellent, including for those with mobility differences: you can drive right up to either the individual drive-up units or the building that contains the smaller interior units, which also has a very tall roll-up door for easy unloading. (But again, let's be good neighbors and park there only long enough to unload, then move to another spot so others can do the same -- it's a shared space, not a private driveway.)
There are designated handicap parking spaces right next to the roll-up door and directly in front of the office. That means the world to me -- my dad uses a Veloped Trek all-terrain walker (he even used it to walk marathons at age 73!), and those spaces made it a cinch for him to help me unload things. If you're curious, the type he uses:" is the Veloped Trek -- available online or through Trionic USA in Glendale, CA.
The roll-up doors to the building and units make it simple to store tall items, and the ceilings inside the storage units are at least 8 feet high -- plenty of vertical space to stack and organize.
Heavy-duty dollies (like the ones at home improvement stores) are also available -- just ask during office hours and leave your ID to borrow the key.
This location doesn't offer climate-controlled units, but Diana manages other locations and will guide you if that's what you need.
The contract is month-to-month, prorated if you move in mid‑month, and you can sign up for paperless communication plus add an emergency contact.
I stumbled upon this place on a day I was overwhelmed (needing to empty my truck so I could help my parents the next day), and it turned out to be exactly what I needed. I walked out with peace of mind -- and a place to store all my extra stuff!
Huge thanks to US Storage Centers -- and especially to Diana, who sets the gold standard for customer service!
Location:
US Storage Centers - Harbor City
24490 Frampton Ave, Harbor City, CA 90710
The main entrance to the office is on Normandie Ave., just west of this address. But if you go to the Frampton Ave. side of the office, they will let you in as well--very convenient!
Phone: 310-326-8888
Website: www.usstoragecenters.com
Email: harborcity@usstorage.net