Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

This place is clean. The fee is very affordable. I had a very proper way of communicating with the…read morestaff. The service even from the very beginning was organized. They even take care of your unit so much. Thank you, Cris for all the help! He made it easy for me especially during the moving out process. Thank you, US Storage Carson St.

US storage center in Torrance on Carson St. are pretty cool. The employees are nice and helpful…read more They seem to do a good job of taking care of the property. The access is easy and secure. I have no complaints. I will use them again if necessary.

We had an amazing experience with Jessica , Michelle, Tony and Varon! They answered all our…read morequestions and concerns and made us feel amazing with our decision with South Bay Storage. The facility looks really clean and very secure. They have amazing deals and very good prices! You guys all deserve a raise :)

Rental unit storage at South Bay Storage Center…read more Family owned Business Pros- rental fees DO NOT increase yearly- your initial contract terms is your rental monthly price. I moved to this storage from another company due to rental fees increasing quarterly. Southbay storage is CLEAN, has elevators, and carts to use. I used the service for a few years without any incident and would use them again. My valuables were safe and protected. If your in need of a storage with reliable pricing and a safe place to store your valuables give them a call

Jovan Brown was absolutely AMAZING!…read more She went above and beyond to help me with my storage situation at Secure Space. She didn't just do the bare minimum--she genuinely took the time to listen, help me make calls, follow up, and do everything she could to make sure my belongings were taken care of and that I was okay. Her kindness, patience, professionalism, and willingness to help truly meant so much to me. In a stressful situation, having someone like Jovan who actually cares and is willing to go the extra mile makes ALL the difference. Secure Space is very lucky to have someone like her on their team. Jovan, thank you so much for everything you did for me. You were truly a blessing!

I love this location. I've been a patron for 2 years now. I think beyond the excellent location,…read moreample space, clean & secure facilities, the staff are wonderful; they're friendly, helpful, & readily available. Occasionally someone from another store will be filling in & everyone I've interacted w/ has been great, thus far. I mostly deal w/ Erika & Richard--they're both 5 start humans & I'm grateful they're who I get to interact w/ whenever calling or stopping into the office. I think the app is great for easy access & appreciate the carts available for use in each building. I will continue to happily be a patron of this facility while it stays friendly, clean, & secure. Thank you for all that you do!

My February rent check was returned to me with a note "RAG is not accepting payments..." What? I…read morecalled and was told they have been sold and the units will be demolished. I asked where we going to be given notice? I was told "she sent out letters but should move out as soon as possible." So now we are scrambling to find another storage. Oh well, it was good while it lasted. We came in on the $90 for 2 unit Veterans special.

From the owner: We Are The Longest Running Self Storage Facility In California…read moreAnd We Have The Absolute Lowest Price Per Sq. Feet Anywhere!

This place is clean, convenient, and the staff is helpful and always friendly…read more Incentives: - Move in special: the amazing rate got me there, - Ease of move in: complimentary access to a moving truck upon move in - Accommodating: Everything you need to move in and out with ease is readily available and well priced. The staff always went above and beyond to ensure a smooth experience. Draw backs: - Monthly price: The standard rental rate for storage is slightly above average. - Accessible hours: you can only access the unit during standard business hours M-S, which led me to feel like I was racing the clock to get in and out. But I still give 5 stars and would recommend this place to anyone in the future.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Been with Extra Space Storage for over 10 years at least and Dana has always been so helpful...he's…read moreamazing!!!

Great storage place!! Signing up was super easy & I never had any issues with my stuff being…read moredamaged or issues with my storage neighbors. Every time I called the office, Steven, was very nice and helpful. Unfortunately it just got a little expensive for me with my other bills that I have but i definitely recommend this storage.

This is the 2nd time my car window has been shattered on their property. I pay to park there and on…read moremy last visit, I saw my rear window had been shattered. I went into the office and spoke to the office manager. She said she didn't see anything. I pointed to the surveillance cameras and they were pointed where my car is parked. She wouldn't let me review the footage, or contact anyone who could give me permission to see them. She was stonewalling and didn't seem to care that my property had been vandalized. I called the Sheriff department and they came and took a police report. I know for a fact that they are responsible for this but they don't care. Your property is not safe here. I do not recommend this company.

Terrible is the only way to describe it. If there was a way to give negative stars, I would give…read morethem 5 negative. I definitely would not recommend storing anything at The Empty Attic. In addition to not being secure or maintained well, they do not treat long-time customers well. Even if you are a good customer for years, if you are a day late on a payment, you will immediately receive a lien notice letting you know that they plan to sell all of your stuff to cover the costs. It is ridiculous. Regarding vandalism, fire or loss of your property, please read the review from Ty D on 12/10/2020. That is similar to what I experienced and basically there is nothing you can do, no response from them, they go back on their word and they have no ethics. When there was a fire at the facility that burned several of the storage lockers, a very kind police officer came out to make a report and the owner, Lena Raballo, was unbelievably indignant, snapped back at the officer angrily and refused to even give the officer her name. The fact that she treated the police officer so badly is just an indication of how their customers are treated. I truly do not know how they stay in business.

Kudos go to Jimena! Did everything expected from an…read moreexperienced person step by step! She showed me the storage and details!

My storage unit was burglarized and all my belongings were stolen at Public Storage on Vermont Ave…read more Customer service claims they have no video of the burglary despite having a dozen working cameras all over the property. (???) Do not rent storage units here -- and do not trust the staff if you value your belongings!

Summary of My StorQuest Experience - Been at this facility…read moresince 2017 - Older facility and place does smell like it - Manager and staff are very friendly and helpful - Never had a break in with my unit - During access hours, no code is necessary to enter elevator or property - Security cameras watch/record everyone entering the property - Carts are always available in the "lobby" area outside the elevators, which isn't true at other locations - Unit could be better lit but i never felt unsafe in there by myself - Extended access hours are available, if needed - No climate control - Used DampRid to control humidity and smell inside my unit and that seems to work

Be aware that they will increase your rent more than 100% shortly, and when you give notice to move…read moreout, they don't provide any kind of acknowledgment on paper or email, that you actually gave required notice of moving out. They are saying that I have to trust them. I spoke to multiple persons over the phone and in person. Never got any help. Possibly a scam!!!