Linda was very informative and helpful. She explained the protection process clearly and made sure I understood the protection fee and how it works. Thank you, Linda, for breaking everything down and explaining it so well. read more

Nico helped me out on Jan 23 2026. Super nice guy was able to help me out Excellent customer service ! read more

Vanessa made it so easy for a first timer to rent a storage at this facility! Her demeanor screams out, integrity, information, and confidence. It is a very stressful time to move and have to worry about your stuff and where you're going to store it. Vanessa made everything goes so smoothly and easy and I even got a senior discount. Which was offered to me. her personality was such of caring and getting the best deal for me. She gives outstanding., award-winning, customer service. She understands the stress of moving and she understands the frustration and anxiousness that goes with it. When I left the facility I had confidence and a large worry and burden removed. Thank you for her!!! She's the best! read more

Great customer service. Vanessa was very helpful. She answered all of my questions and concerns, and she was knowledgeable about the type of storage unit I needed. I like that they have packing supplies at an affordable price. The unit was clean and ready to rent. The facility was clean as well. I would highly recommend this storage center. I did a lot of price checks in the area, and this us storage was priced reasonably. read more

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Moved in for only one night lucky and moved right back out the next day. Lucky I only unloaded a few things. After the first day I discovered there are roaches at this facility and bathroom was disgusting. The hallways lighting was not good dark hallways with dead roaches all over the ground. Could see some running. And I had to clean my space myself before I could move anything in there because it had calcium buildup and rat droppings and what seems to look like termite droppings. I brought it up to the manager some items she just told me this is an old building. I should have known as soon as she said that I should have not unpacked anything and left got a refund. Plus as the next day when I returned to get my belongings out. There were people who drove in just to hang out there were a couple suspicious looking people parked and smoking in the parking areas of the facility. Avoid this place unless u like rodents and roaches in your stuff. read more

When I came into you company today I was really upset with Elsmerlda from a previous uncounted last week. Erin was in the office today. Because of her excellent service today I've decided to rent a space. Erin has redeemed my faith in your company. Good job Erin. read more

Storage is excellent but this review is mostly towards vanessa. She took her time to show me every option possible for a storage and provided the best customer service. She is very helpful and knowledgeable! Don't think twice before signing up for this storage especially when Vanessa is there to help with any issue or question you may have read more

Clean property great customer service. Vanessa is a big help and very professional....Thanks

Gisselle was really helpful threw the process it was my first time getting a storage she answered all of my questions and was so attentive I would definitely recommend this place to friends and family thank you read more

Vanessa was so helpful! She completely helped my fiancé and I through the booking process. We are now tenants at this facility! Woohoo!!!!!!! read more

I really needed a storage and Joe helped me out. He had me sold over the phone. When I went in the storage facility it was quick and easy. Would definitely recommend. It's close to my house and there's no trash around the property read more

Great storage units and best prices and an awesome fun team! It's a win win Diana and Sandy are the best! read more

US Storage Centers - Self Storage Near Me - Harbor City, California

Sandy was so great and healthful helping me figure out what I needed and what worked best for us she gave us a full run through of how everything works and made us feel so much more comfortable definitely ask for Sandy she'll take great care of you! read more

They seemed so friendly----- then you rent a spot and it all goes down hill. They raised my rent after only 7 months!!!! That's because they fixed the road where my trailer was parked. They CHARGED me to move my trailer so they could repair the road, then raise my rent. I'm out. Found a much better location and much cheaper. What a scam here. Low down dirty dogs. Then, the topper--- they close for lunch. The office SHOULD ALWAYS BE OPEN. Go to Storage Etc. They don't close for lunch. It's for customers convenience, not the workers!!!!!!! Just STUPID!!!!!!! read more

I absolutely love this storage facility. It's really clean, and I feel safe. The front office is very welcoming and friendly. I will happily store my stuff here, as well as recommend it to friends. Thank you for providing such a place in this area to rely on and keep my belongings safe. :) read more

I went in this week to rent a storage both manager and the employee were so attentive and funny made the experience of renting fun! I look forward to having my storage there for a couple of months read more

Great experience getting an additional storage unit today. Thank you Megan for all your help and for the great deal. We really appreciated it! read more

This place is great with great prices ! Sandy was so helpful with helping me set up my new storage. She explained everything in detail and answered all of my questions! I noticed a lot of storage centers have hidden fees & this one DOES NOT. They're very upfront about pricing when you call to inquire and the process is so smooth. I definitely recommend this storage center ! read more

Do not use this company. They will try to extort you. The facility I was at closes at 7. I was leaving at 7:04 and the automatic gate would not open. I called in to help center and they told me that they can get me out but I have to pay $50 or agree to pay $50 or they will not open the gate. I told them that I won't pay that fee, because that is the definition of extortion. I am now waiting for the cops to show up and I have been stuck in their facilities for over an hour and a half. Do not trust this company as they will, literally hold you prisoner for money. I hope they have good lawyers. Please note the individuals at the facility were amazing but there's no one here and I'm dealing with the company. This review is meant for corporate. read more

This location is by far the BEST storage facility I have been to. The customer service is EXCELLENT! Neil is amazingly, fast, efficient, pleasant and very professional! Sandy is very helpful, kind, welcoming and professional. These two make an awesome team! The facility is clean and safe. Thank you for making the moving transition a lot easier and less worrisome. read more

Great place to store your belonging, it is very clean and easy access to your unit and lifts, hand trucks and assistance is always given. I needed to downsize and Neal the manager offered me a solution and saved me $60.00 a month in the process. Very kind and considerate. I feel safe at all times. Thank you read more

Yesterday I was in to rent a storage unit from Melissa. I wanted to let you know how she was. She was personable, professional, and helpful to me and my party, leaving me with a great impression. She gave me all of the contracts, and answered the questions I had. I hope she hears she has a compliment. She was great to work with and hopefully a representative of the other employees you have. read more

I want to thank the manager, Neil, for initiating a call to me to extend his considerate offer. I was treated respectfully and his professionalism is appreciated! His generosity was unexpected but much appreciated! Thank you Neil for your understanding. read more

Neal gave great customer service, friendly staff and secured location. Prices are very reasonable. Highly recommend this storage facility.

Neal helped find me a reasonable storage and reasonable prices! He will do anything to help you feel satisfies with what you need.

They service was amazing! They were really friendly and really helped select the right size storage I needed! Thank you for your help!!

This place is awesome!!!! Neil is cool annnnd Anna was the best!! She made me feel super welcome. She was super friendly!!! The place is secure and clean!! read more

At first no issues. Everyone friendly when asking for a rental. Rent increased a few times while I rented and not always clean. I would see trash and at one point saw a dead mice same spot a few times (signs that no one cleans or walks through). The day I moved my stuff out, no one was at the office for me to notify. I went to the "US Storage" website under "contact us" I submitted a message that I was no longer going to rent the space and I had cleaned it out. Due to past burglaries and vandalism, I left the lock still on. The storage unit was emptied before the first of the month (cameras all over the facility to proof). I was then notified that my payment was overdue. I went in person and the clerk adamant said NO message was left and I needed to pay or the payment would go into collections. I asked to speak to the manager in charge and was not on the premises. According to the clerk, she will send my acct to the manager to be "cleared" and not to worry about it anymore. I believed her until a year later I get a collections letter! Would never rent from here again and would never recommend it to anyone either!! read more

I used this storage facility because it was the best price- closest to where I'd be living. I thought It'd be a short period but turned into three damn years! Yikes! That's a long time to me, but Customer Service was always great and I usually talked to Sandy. When I went this past weekend to finally get my stuff out, she could not have more polite and accommodating. If anyone has used storage, one knows how important this is to be treated with respect and not ripped off. Thanks Sandy!! read more

My mom passed in 2016 I had 30 years of clutter memories and furniture your associate Neal got me into the right size that I needed was above professional about my needs losing my mom ,made sure I knew of all the promotionals to get discounts moving in as we have just endured funeral cost as well some of my things are still there I feel very safe with them there knowing that Neil is on site 4 to 5 days a week I was in last month and there was an issue that required police officers to be called in so it was nice to know that they're right on top of any wrongdoings that may happen as it does happen everywhere but like I said I feel very secure with my belongings there and I think Neal for all of his customer service kindness and professionalism read more

When rating storage facilities, no surprises is the most important factor. It is not how nice the staff is. US Storage intentionally sucks you in with a reduced monthly storage fee. Once you have established yourself as a unit holder they raise the rent. Here I am, only 1 year into the rental and they have already raised my rent - excessively. I started out at $169, comparable to other units in the area. My rent is now $219.50 monthly. That is 129% fee of the original rental after only one year. I am getting ready to move my stuff because I can get much better and less deceitful pricing elsewhere. But I will say, it is not cheap to move your stuff. Better to not come her in the first place. read more

Always have good experience when I come to pay my bill, Neal & Oscar always have me leaving with a smile on my face!

My experience is amazing everytime i come here. This morning, I came by, and the employee, Neal, was helping out this older lady. She was distraught about how her life was going, and how she couldn't afford storage. He encouraged her that things were gonna be ok. She kept saying how wonderful he was, how he always takes the time to listen to her and how it's a personal experience when she comes in. I think that these things are what make a corporate company appear to be a mom and pop. That personalized feeling and great customer service. read more

Neal was awesome! He was very helpful and answered any questions I had regarding my storage space.

I had the best experience finding a storage here! This will now be my go to storage spot! Great affordable prices! A big Thanks and shout out to Oscar!!! He is such a wonderful help and made everything so easy for me. He is not only professional, he made finding the storage and paper work super easy and quick! Love this place and can't thank Oscar enough! read more

i had a very good experience with this company! great deals as well as great customer service.! Diana and Neal was very informative and was willing to go the distance to ensure satisfaction. Thank you!! read more

The service at this storage facility is GREAT! Vanessa was extreamly helpful she showed us several different units she made the process quick and easy.she also called their neighboring facility for us but we ended up sticking with Her. I would recommend this storage to anyone that is looking for a storage facility. read more

I had a great experience renting a storage unit. The staff was great specially Diana she made the process very easy and made sure to explain in details everything we needed to know, super nice and helpful. Definitely will rent another unit from this company and location. Thanks Diana for all your help! read more

I have had the best experience with this storage facility. I feel safe with my most treasured belongings here and it's very clean. Neal was extremely helpful and he assure me that my stuff will be safe they all have great customer service skills and that's the best part!!! read more

I had shopped around for storage facilities to store my grandmothers belongings. Some of the reps at others facilities seemed bothered with my many questions. But Neal was very pleasant and helpful. Some associates are rude ..but Neal was amazing. THANK YOU! read more