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    US Storage Centers

    4.9 (40 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 weeks ago

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    Steve D.

    Let me be completely honest... I went into this storage site by referral. This being the case, I was already privy to their awesome customer service. However, we can all think of a time when we were referred somewhere - like a restaurant - and the place just didn't quite measure up or meet the hype. Well, US Storage Center on Frampton in Harbor City certainly did NOT disappoint! The site manager, Diana, blew me away with her kindness. She was very willing to accommodate my storage and moving needs from the moment I walked in... which is a breath of fresh air during all the stress that comes with moving. Within a short period of time, I was signing a contract for the perfect storage unit for my needs and driving their complimentary - YES, COMPLIMENTARY - moving truck (saved me hundreds) over to my house to get my job started. Moreover, I got a 25% discount right off the line due to the length of time I need the storage unit, and the person that referred me gets 1/2 off of their next month just for passing this referral to me! All in all, if you're moving and/or looking for storage, stop here first. No wasted time, no gimmicks - just pure 5 star service at a reasonable price! Thanks Diana and the rest of the team. A+

    Stephanie and Diana. ...two angels sent my way.

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    1 year ago

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    7 months ago

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    Maddie D.

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    2 years ago

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    2 years ago

    Great costumer services , I highly recommend this location , Diana and Carolyn are great and helpful.

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    3 years ago

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    9 years ago

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    4 years ago

    Storing for years! Great management and very personal! Diana is a great manager and Tatiana is so helpful! Love storing here

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    9 years ago

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    8 years ago

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    8 years ago

    Excellent Customers Service. Everyone at This location Are very friendly & Helpful. They Rock.I'll give them 10000Stars

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    9 years ago

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    11 years ago

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    9 years ago

    Very fast and easy to set up a rental. Diana was informative and very friendly. The property is clean and safe.

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    10 years ago

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    9 years ago

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    11 years ago

    Staff is very friendly and welcoming. Another plus is that it was very clean. I would definitely recommend this place.

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    12 years ago

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    Ask the Community - US Storage Centers

    Review Highlights - US Storage Centers

    When I called I spoke with Diana, she was extremely helpful and knowledgeable about what size unit I needed.

    Mentioned in 25 reviews

    Read more highlights

    SecureSpace Self Storage West Carson Torrance - SecureSpace Climate Controlled Self Storage in Torrance, CA.

    SecureSpace Self Storage West Carson Torrance

    (29 reviews)

    Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

    This storage place is the worst they advertise low storage rates to lure you in. They gave me half…read moreoff my first month and then my rent went to regular price fine yes I agree to that sounds good. A few months later I get on disability due to a slip and fall. Me being a good customer trying to hold my end of the deal up. I send my boyfriend over there to make a payment for me because I had not received my disability check. He does so next month comes and he comes to my house and says hey your storage place charged me $257. I said what no way why you paid it last month right? Yes I did. He says well what did they charge you $129 ok let me call and see what the problem is I call over there. Low and behold the woman was extremely rude yelling in my ear, sir. You gotta put your pin code in. I said go ahead and finish up that customer. I'll call back. She says no no I'm done helping him she continue to scream to him from the telephone in my ear and then when I says OK are you sure you don't want me to call back no ma'am give me your unit number. I said I don't have my unit number. I don't even know what it is to be honest with you. I just put my stuff in there and I don't even go there often. OK give me your name. Can you break it down to me and let me know why the storage unit went from 129 to 257 and how come nobody called me and let me know. And why did you go ahead and charge his card again that was really embarrassing for me. I just asked him to do it that one time until my check came, and then they were taking it out again without even asking I was so embarrassed and then to be doubled in price. I freaked out. I said oh shit what the hell why would it go up that much? She said ma'am we sent you an email stating the prices were gonna be raised I said the prices we're gonna be raised and doubled and I said I don't have access to my email man can you send me something along the lines of a text or in the mail? Oh no, that will cost three dollars extra. Well You don't have a problem sending me it if I am a little late. If the payment does not come out of my account that same day, they text you three or four times that day and the next day no five day grace period. No nothing they bug you till they get the damn payment, that's why I sent him the first time their money hungry they bug you on the day. Your payment is due if your payment does not come out of your account automatically and then they double your rent with just a freaking email and then the lady says oh no no no I'm not gonna listen to this and then hangs up on me girl I just listen to you yelling in my ear for two minutes to another customer that's not professional. I offered to hang up and call back so you could finish helping the man and then you wanna get on me cause I'm freaking out saying oh shit what the hell you tell me somebody on disability how they can just have their whole life in a storage unit and then just get an email saying that your rents getting doubled. How in the heck am I supposed to go over there? Get my stuff out with a broken back and now move it to a new place. I can't afford to pay movers to do that for me now I am stuck paying this payment I will never ever ever ever ever ever. Use them again. Refer anybody to them or go back to them again it is the worst experience I have ever had in my life.

    The Empty Attic - Tool they used to brake in my moms storage unit it is an inside job someone

    The Empty Attic

    (22 reviews)

    This is the 2nd time my car window has been shattered on their property. I pay to park there and on…read moremy last visit, I saw my rear window had been shattered. I went into the office and spoke to the office manager. She said she didn't see anything. I pointed to the surveillance cameras and they were pointed where my car is parked. She wouldn't let me review the footage, or contact anyone who could give me permission to see them. She was stonewalling and didn't seem to care that my property had been vandalized. I called the Sheriff department and they came and took a police report. I know for a fact that they are responsible for this but they don't care. Your property is not safe here. I do not recommend this company.

    Our unit is broken into. I had to wait for the police report on Carson station finally got it. I…read morewas given an incident report to fill out so they could give this to the owner. I am hoping once the owner gets this. He will reimburse us for the items that were stolen because this was an inside job. This was not the first time that a unit has been broken into or a vehicle or an RV. There has been other incidents spoke to.Shilita in the offers, gave us the incident report to fill out. There's much that she could do. It's out of her hands. Now it's for the owner of the empty attic two make his decision. There's a lot of proof that it was an insight job. They forgot their tool their gloves, cigarette butts and other stuff. Everyone knows it's a inside job. They only have cameras just to protect their office. They should put more cameras for their employees. Don't have access to any other units and are able to break in because there's no cameras. These guys need to be stopped with a set. I hope the owner from the empty attic reimburses us some money or all of these came on the property saw even they said it was a inside job so the owner of the attic please make this right for your paying clients who choose to get units and think their items are safe

    US Storage Centers - selfstorage - Updated July 2026

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