Enrique and Marcia were very friendly and helpful. The facility is secure and clean and they offer a free truck for moving.

If I could leave ZERO stars I would. 1. Enrique and this facility doesn't actually EARN your 5 stars, they ask you to leave the 5 stars the minute you start doing business with them. 2. These people robbed my storage unit, they had every opportunity to tell me my belongings were going to be auctioned off on the 20th when I was on the phone with them on the 19th of August, my wire funds from my title company was having issues so my business sent me a 24 hour mail instead, I came in to pay a few months behind and they robbed me of all my sentimental belongings I had video recordings of me and my family, all of my father's photos, which he is no longer alive, all of my sons keepsakes, the list goes on. The furniture or clothes, I could always get more. But the fact I asked & demanded Enrique to give me the name of the auction company and he would not, leads me to believe he and his wife never auctioned, the kept & stole my belongings. I told him it's the law, he has to give me the name of the auction company, he lied & stated that he doesn't have to do no such thing, because I called him a POS for not allowing me to pay for my storage instead he was in a hurry to rob me. WE ALL REAP WHAT WE SOW ENRIQUE, I'm traumatized by this action done against me. I had items that money can't buy in this storage. I pray t he at Gods wrath & karma comes swiftly for you! read more

I was there to grab some of my daughter's stuff out of my parents' storage unit. I like that you need a lock code to get in and get out. It was pretty empty the whole time I was there. I felt safe the whole time. Super easy to find the unit that they were in. it's very clean and I don't even know how that's possible because I could not find one trashcan to throw something away. Later, when I met my parents there to put some more of their stuff in, there were some other people from their particular building around, but there's plenty of parking to pull up and still have access to the door to go into where your stuff is. One suggestion, it might be cool to have a few dollies or carts or something for people to bring stuff from their car into their unit. read more

Didn't realize there was a storage place close by and I was passing by everyday for years, lol. Thr golf course always caught my attention. Needed a spot on the fly and Enrique was super helpful! Glad I came when I did. We reneted 3 units and it was super convenient and easy access. Although we are only renting for approx 4 to 6 months, I think we'll end up renting 1 unit indefinitely since we always pass by and have a lot of clutter at the house. Thanks again Enrique!!! read more

US Storage Centers - Gate entrance - Self Storage Near Me - Torrance, California

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I highly recommend US storage centers, their quality of customer service is excellent all the staff Enrique , Marcia & Linda are very helpful and keep great communication through the whole process. I love how safe & secure everything is and great prices! read more

Enrique was very easy to work with and made the sign-up process easy and fast. He was communicative and helpful.

Enrique and his wife were very accommodating and kind. He provided great options for us and was extremely friendly during the stressful move of a business. Highly recommend US Storage in Torrance!!! read more

I just wanted to take the time to recognize the property manager Mr. Enrique Hernandez and Mrs. Hernandez. I wanted to share my gratitude for the excellent service provided. They are very knowledgeable and made renting a unit a great experience. In the future I will definitely be recommending the facility to family and friends. Regards, Lidia Rodriguez Angel Senior Care read more

US Storage Centers - My Company's Logo - Self Storage Near Me - Torrance, California

Very professional location. Joan made check in real easy. Management is always on property for added security

We stopped by to look at storage units, expecting to go to a couple of local places. Enrique was so friendly and helpful, that after we saw a couple of units, we signed a lease right away. The property was clean and secure. His wife, Maria, was helpful in showing us the units, too. read more

Excellent service!! Enrique and Marcia were so accommodating and helpful! They made moving nice and easy. Their move in special was greatly appreciated! read more

Enrique was great. The whole process was efficient and clear. Having use of their van at no cost for move in was a money and time saver.

The staff is very friendly and facilities are clean. The downside after being there 4 years with an awkward 4'x5' my unit went up to $115. I found the same size unit at Extra Space off the 110 freeway and PCH for $50 less per month and much easier to access from the freeway. Also, unlike other storage facilities this one does not pro rate a refund if you move out early. It might be possible to do a partial payment at the beginning of the month. However, I was told today there's a pro rated move in, but not for move out and that since I paid in full for the month US storage will be keeping the money for the remaining 12 days. read more

US Storage Centers - Self Storage Near Me - Torrance, California

Great customer service, Enrique and Marcia found me the best space at a great rate and deal very Professional staff

It was so easy to find a unit to fit our needs. Enrique and Marcia were very helpful, professional, and so happy to help. they made it a fast and nice process. Thanks! read more

Enrique was very nice and extremely helpful. The facility is clean and well maintenance. I look forward to making this my permanent storage.

Enrique and Marcia were both very sweet and helped us choose what storage unit was needed for the amount of stuff we had. Your stuff will stay safe and secure. Amazing customer service! Also great bang for your buck. read more

They have great customer service and clean storage and place is convenient. I recommend this storage. read more

A + Service!! Cory at the main Hub and Enrique and Marcia at the location in the office were so helpful and friendly! Great perks! Easy access moving carts and they having a moving truck that can be used to move ur stuff in the storage with for free! Best place in Torrance that I found. read more

Christina, is very knowledgeable and explained the process of renting a unit. It was first time needing storage and made the process easy from showing the unit- all the way through setting up auto pay for monthly storage. Thank you Christina read more

Rashunda, Answered phone with a professional happy smile. I felt heard and Appreciated. She delivered outstanding, customer service & sales. Good Job! US storage has great hours and pricing.. I'm back.. Thank you read more

Last week I received a reply from someone at US Storage Centers offering their apologies and requesting that I email my contact information because they were interested in resolving this matter. I still have not heard from anyone as of today. It makes me think that the apology and statement that they want to help me was all false and a ploy to attempt to make them look good after I gave them a bad rating. I am still very unsatisfied with the way that they are handling my insurance claims and would not recommend this facility to anyone. The pictures don't lie. read more

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Excellent South Bay R.V. storage yard. A good price for the parking spot, with adequate room between the rigs, and included amenities (dump station: electricity up to 4/hrs daily, etc.) Excellent access hours (6a to 9p), including holidays. Facility is clean and very well maintained, and the people running it could not be more friendly or helpful! read more

I like this place. The staff is always awesome, the place is clean and well maintained, and quite frankly the employees are good people.

Very helpful Nicholas was, he was not only courteous but provided recommendations that worked so well. I am very appreciative of his advice and how he helped me avoid a potential major problem with fitting my goods in. I would highly recommend this storage with the staff and space! read more

Nicolas is a cool guy was totally helpful with my move out made the process quick and easy

The manager here is so rude don't bother coming here. Very judgemental and she acts annoyed when you ask her a simple question.

Enrique was the best, we walked in looking for a specific unit from a previous enquiry with Rain (who was also awesome),and they had no more left. Enrique did his magic and found one available for us, with a discount. This was our 2nd experience with us storage and they both were excellent experiences. I highly recommend them for your storage needs. read more

Enrique and his wife are great at US Storage! They are super friendly and helped me with renting two storage units with ease. I highly recommend US Storage and their customer service to anyone looking for a great unit with friendly service! Thank you US Storage! read more

I visited 2 storage company's today and US Storage Centers won my business. Joan was very helpful and answered all my questions. He was direct on all aspects of working with US Storage. read more

Enrique was very nice and professional. It was easy to set up the storage unit. I would recommend this location. Thanks!

I just rented a storage here and honestly I only did because of Nicolas. He made sure I felt comfortable, that they were reliable, honest. And he's super funny. Thank you again. Good still having great people around during times like this. read more

Overall Great Experience! thanks to Jim. I rented an RV spot and he was very helpful and friendly. The facility is nice and clean. I will continue renting here for a long time. Chris read more

We store our coach at US storage and they do a fantastic job for us. They gave us the mobile app to get into the gates, The facility is clean and professional, and Robin is always there to answer our questions. It's a cheerful place, our property in safe, and we couldn't be happier with our decision to use US storage in Torrance. Thank you Robin to you and your staff, we look forward to a long and mutually beneficial relationship! read more

US Storage Centers - Our coach is safe at US Storage! - Self Storage Near Me - Torrance, California

Nicolas was helpful with the move out process and prorate for the beginning of the month. He handled business professionally and quickly. I highly recommended read more

We had a rat infestation in our storage space and the ones adjacent to ours. Robin was helpful with setting traps. Have to check this month to see if it is any better. The new manager doesn't seem as helpful as Robin. She use to let the use the moving truck when it wasn't scheduled by anyone else. We would just use the truck twice a year for a few hours to move our Xmas decorations back and forth. It was a nice, friendly atmosphere when Robin and her husband were the managers. read more

Very clean ,centrally located. Robyn was great and very helpful. Very well priced , highly recommend read more

Enrique Hernandez , was the one who helped me along with Marcia showing me the unit . They were so helpful & kind . I will definitely recommend friends and family to go to this location it's really clean & quite . read more

Too bad there's no zero star option!! BEWARE! This place raised my rent 20% in the first 6 months!!! That's right 20%! When I called to inquire about such a steep rent hike I was told, "that's none of your business!" Wow... is this the type of place you want to do business with ?! In addition, they will only prorate 5 days of rent upon move out! So if your 10day move out notice happens to fall on the 6th of the month.... guess what?! ... you will be held liable for the entire months rent! Seems odd since they had NO PROBLEM prorating 2 weeks of rent for me to move into the storage area! This place is a scam ! In my opinion... run away as fast as you can!!! read more

I would not recommend this storage facility AT ALL. Let me start off by saying that the actual unit itself is nice. Spacious and clean. However, there two major problems with this place. 1.) The astronomical price increase is one of the most ridiculous things I've ever seen. We understand that price increases happen. We know this BUT they raised our monthly price 4 times in one year. Every 3 months. And it wasn't a little increase. At least a $50 increase every time. Beware of random huge price increases. Never missed a payment, never late and a customer for almost 3 years. 2.) The customer service here is horrible. The management's lack of communication, wrong information and unwillingness help certain situations or rectify any wrong doings is unacceptable. We were extremely prepared for our departure from this storage unit when the time came. Called ahead of time to let them know the date when we will be leaving. We were told we had until 9:00pm that day to clear out. On our last day the male manager told us that we had until 6:00pm that day to clear all our stuff out or we will be charged for the entire month. WTH. That was the last slap in the face we needed to make sure no one else goes through what we experienced. WOULD NOT RECOMMEND THIS PLACE TO ANYONE. read more