I brought my 2018 Chevy Silverado Duramax to Glendale Lube Center for an oil change, and I'll be…read morehonest... I expected them to call the fire department just to reach the hood. My truck is on a 12-inch lift with 42-inch tires, which basically means it's less of a truck and more of a mobile observation tower. Small children look at it the way people look at monster trucks at a county fair. Most oil change places take one look at it and suddenly say things like "our lift is down" or "we don't service... aircraft carriers." Not these guys. They walked out, looked up at the truck like they were inspecting a skyscraper, nodded, and got to work like it was a completely normal Tuesday. One of the techs climbed up there like a Navy SEAL scaling a building. Next thing I know, oil change done, no drama, no weird upsells, and nobody needed a ladder from Home Depot. Truck runs great, still sits high enough to change the weather pattern in Glendale, and I'll definitely be coming back. 10/10. If your truck is ridiculously tall and slightly irresponsible like mine, these are your people.

Do not come here for your next oil change. An employee stripped the oil pan drain plug on my…read morevehicle, and the owner, Ciro, did not take full responsibility for the damage. He refused to cover the $100 cost quoted by a local muffler shop to weld an extension onto the plug so it could be removed. The conversation ended with Ciro saying, "We are done, have a nice day." Very disappointing experience and poor customer service. UPDATE: I need to clarify several inaccuracies in the owner's response. I brought my vehicle to this shop for an oil change. During that visit, an employee attempted to remove the drain plug and informed me it had been damaged. I asked whether it could be repaired without making the issue worse, and I was told another shop could fix it and that customers are regularly referred there for this same issue. That referral came directly from the employee, not from me. The drain plug damage occurred while my vehicle was in this shop's care. Although the owner states that no service was completed during that visit, this was not my first oil change here. The damage occurred during a prior service performed by this business. As a customer, I should not be expected to inspect the underside of my vehicle after routine maintenance, nor would I fabricate this situation. This is why I requested accountability. Regarding the oil change interval, I was transparent about my driving circumstances and explained that I had added oil as needed until I could bring the vehicle in. This does not justify damage to the oil pan or remove responsibility for damage caused during service. The cost to resolve the issue was $100. My request was simply for the business to take responsibility for damage that occurred in their shop. Unfortunately, the conversation ended with a refusal to do so. I stand by my experience and my review.

I love Valvoline and usually going to any location you'll get quick service, but my favorite is…read morethis one in Glendale. The staff are always communicative and kind, and make my oil change easy to take care of. Thank you! Shout out to Marlon, Daniel, Rene and Bryant who took care of it this time.

Oil change took like 10 minutes and waiting to be next took like 3 minutes. First time here and the…read moreworkers were courteous and got the job done. I was literally taken aback when i realized they were done and i was free to go. It was a stressless interaction.

I really recommend this place! The owner Nick is sooo professional, as well as Ara an unbelievable…read moremechanic with sooo many skills, so quick! He knows what he is doing and can work on German or American cars. They are all very honest!!! They will accommodate.

This place operates on guessing, not diagnostics…read more Advanced Auto Care failed to properly diagnose my vehicle and instead provided incorrect and misleading information without running a thorough diagnostic check. There was no evidence-based explanation -- just assumptions presented as facts. The result was a complete misdiagnosis that cost me time and money. I left feeling lied to and taken advantage of. A professional repair shop should rely on diagnostic data, not guesswork. After this experience, I find it hard to believe the overwhelmingly positive reviews. They do not align with the level of service, honesty, or competence I personally experienced. I would not trust this shop again and do not recommend it to anyone looking for ethical or professional auto care.

Came in for a quick oil change and was out in no time. The crew here is super professional and…read moredidn't try to upsell me on a bunch of stuff I didn't need, which I really appreciate. Everything was handled smoothly. I'll definitely be back for my next service!

Great customer service, amazing team Luis and Alex always go above and beyond. Never disappointread more

Great and fast service! All the workers are really friendly. Price is affordable and reasonable.read more

It won't let me update my existing review, but I have been here numerous times since 2011. The…read moreremain an awesome place. This is what mom and pop shops should be like. Authentic. Caring. No nonsense. And above all, fair. I have no idea why someone would leave a 1 star for these guys except that they are most certainly NOT a jiffy place, homogenized and drained of all personality. Lastly, if you drive by and see a line, just come back later if you don't want to wait. No reason to complain about them being busy. If they are, it's obvious. If they are not, also obvious AND they are extremely efficient.

Always trust my car with Patric! Trustworthy and reliable! Would recommend them highly.read more

Today I had appointment in Glendale 2, maybe you can check in the system…read more Owner was so aggressive, without saying even Hi, he just was staring at me. After I explained the issue etc, he did not check anything, he said that I need to change tires for 1000$, I do not need that as mine are fine, I just need service for wheels and he refused because as he said "I can check your issue with tires after I will change them to the new one". I explained one more time that I don't need to change them, they are fully fine, he just took car keys, sat in my car, drove it to the middle of the street and left it there. I asked- "So, you will not provide service because you can only change tires for 950$ and only after you are able to check my car even the battery?" He replied- "Yes" I just wanted to get service, but received this instead. I hope this manager gets some feedbacks as Yelp is full of his behavior. I hope some actions will be taken, I loved it, but after this experience I will not come back.

I called the store to ask about tire patch pricing to be pleasantly surprised that they offer them…read morefor free! The associate said I could just drop by, no appointment and luckily for me, he told me they weren't too busy right then (around noon on a Tuesday when I called). Fred was kind and checked me in and it took less than 20 minutes for them to patch my tire. So grateful for great service and for the quick turn around time! Thank you so much, ATS team!

These guys are the BEST! I stopped in literally 4min till closing (whew!) and asked if they could…read moretop off my tires and they were kind enough to do so! It made me feel so much better knowing I would make it to work tomorrow without worrying about flat tires. Highly recommend for their amazing service.

It was finally time to get my new-ish car serviced and so after doing some research and even asking…read morea few AI chatbots, I settled on this spot after reading lots of great reviews. I called ahead to confirm if they could make time and we agreed on a date/time that worked. Upon arrival, the shop was jam packed with tons of cars. Feeling a bit worried that my check up would take forever, they quoted me about 1.5hrs to do the standard checks including brakes, tires, fluids, and oil change and it actually ended only taking 1 hour! Very thankful that they were able to squeeze me into their busy schedule and take care of my car efficiently with friendly service! They've won me over and I'll definitely come back again in a few months for the next service date. What's also great is there are a lot of pretty decent spots to eat and even a few nice bakeries too while you wait for your car to get serviced. Highly recommend giving them your business!

I think by this date I've brought my car in for help/service/advice/work about 5 times. It's one of…read morethree mechanics I've been to since moving to LA in 2022. The idea of a funny, personable, caring, no b.s face of an auto shop is almost unheard of except Emad at J&E is the man! This time around Emad had me come in at 7:45 told me I'd get to work by 9am, and Morris backed it up. Robert, Morris, Emad and everyone at J&E are auto staples of this city!! Thank you

He is the best mechanic I have ever seen Had an issue with…read moremy van and took it to different places but they could not find the problem so I decided to take the car to Edwin and he fixed my van and price was very reasonable.

Edwin was really nice and knowledgeable.. fixed my car quick and was reasonable with the priceread more

Wow blown away by the level of customer care. Harry is reliable, transparent and truly values his…read morecustomers time. No other person I trust more with my smog checks. Nothing like feeling you made a good and smart sound decision. I will be back for my next smog check soon. Thanks Harry!

Great smog shop I found in Glendale college area of Glendale. Priced well and friendly service…read more Harry helped and was great at explaining the DMV database for the smog of my car going directly to DMV. The price was fair. The service was quick and time saving.