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Inner Loop Self Storage

4.7 (3 reviews)
Open • 9:30 am - 6:00 pm

Services - Inner Loop Self Storage

Self storage

Vehicle storage

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CubeSmart Self Storage

CubeSmart Self Storage

(7 reviews)

I just moved to the Georgetown area from California and needed a small storage unit for a couple of…read moremonths. I googled storage units and this one popped up. It showed there was a 5x5 available for under $30.00 so I chose it because it looked clean and is close to my apartment. As soon as I walk in I notice the manager Katrina give me and my friend a dirty look and did not even greet us. I asked if there was a 5x5 available cause that's what it showed online and she said she didn't know but would look. after looking for 5 mins she rudely informed me that the only thing available was climate controlled as if I still wouldn't book it. I said I would take it, she asked if I want to do the 1 free month or 35% off monthly. I said the free month since I only needed it for two months. She proceeds to tell me its $54.00, I pay and then ask her what that takes me to. She said only June, I ask her I thought I got a free month and she rudely again says I haven't paid anything. I asker her what the $54.00 was that I just paid for then and she says it was for the admin, lock and insurance fee...Not once did she go over pricing with me or tell me what I was paying for, all she said was to swipe my cards. So then I tell her ok well then I want to pay for the month, she charges me an additional $53.00 for the month. I managed a storage facility for 3 years and know this is not how you run one. Super rude management who doesn't go over pricing or any hidden fees, I shouldn't have to pay for insurance or at least inform me that I have to pay for it as well as an admin fee. She also did not tell me how to use the gate code or how to get in or where my unit was located, I had to figure everything out on my own. The whole time we were there I felt like we were inconveniencing her. The two stars is for the gated property and how clean the inside of the unit was but I would not recommend renting here. I wish I would of taken my things else where but after just driving 1,500 miles I was all ready exhausted.

Diana and Michael were great! Always willing to come up with solutions for some issues we had on…read moreour part in regards to our units there. Great storage experience. Thanks, Patricia

Inner Loop Self Storage - selfstorage - Updated May 2026

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