I have been a tenant for many years. My husband was in the "Junque" business and knew the company…read morefrom auctions... Then we needed extra space and rented a shed. Now, he's gone, but I smile each time I go to the shed or pass by on IH35! Rhonda has always taken very his care of us. She calls when I've forgotten to pay a month, and takes care of it instantly with my info. She cares and asks about me and my family. She sends emails to keep me up to date with changes as the city of Georgetown worked on their street entrance (now finished) and assisted and directed me in getting there after all that construction! The grounds are always clean. When I'm hot (or cold) the office has heat and a/c. The bathroom is clean and accessible when the office is open! Definitely consider this unit! I'm all the way over in Leander, but it's worth the short drive for service and price!

We are a non-profit organization and we've been customers of Northwest Storage for over ten years…read more Our operation is slowing down now and we have decided to end our storage lease, but we have thoroughly enjoyed our stay with Northwest and the friendships we have made with Rhonda, Susan and all of their helpful staff through the years. Thank you again NW for keeping our contents safe and secure all these years!

I've had an excellent experience with Extra Space Storage! The facility is always clean, secure,…read moreand easy to access. Max is friendly, professional, and goes above and beyond to help -- he made the entire process stress-free. I really appreciate how well-maintained and organized everything is. Highly recommend this location to anyone looking for reliable and affordable storage!

On November 14th I visited the website for Extra Space Storage and began placing a reservation for…read morea storage unit. I entered all of my contact information, my credit card information, and chose the size storage unit we were interested in. Prior to the checkout process, I noticed there were some extra charges in the itemization, specifically pertaining to a padlock and flood insurance, neither of which were optional. I did not agree that those items should not be optional, so I left the website without finishing the order, and closed my browser. *To be clear, what I am saying is that I did not complete the order. I left the website without going through the checkout process. I did not click Submit, I did not accept any charges, and I did not sign a contract for the rental of the storage unit. I simply left the website completely.* On November 26th I noticed there was a charge on my credit card dated November 15th from Extra Space Storage. There was a company phone number listed in the description of the transaction on my online account, so I called this number and spoke with a man named Roy. Roy listened to my explanation of what happened. He said he could not find my name or phone number in his system, and did not know why I had been charged if I was not in his system. He said he would look into the problem and call me back on Monday. Unfortunately, Roy did not leave me feeling very confident that he understood the situation, so I thought it best to contact my bank and initiate a dispute of the charge so there would be a record of it. The following Monday, December 2nd, Roy called me and we spoke briefly. Roy still did not seem to understand the situation, so I explained it all again. I also encouraged him to contact the IT department for their company website and ask them if they could find any sort of error with the website that would cause it to initiate a charge even though an order had not been completed. He told me he would try to look up the people responsible for that and speak to them about my experience. (I have not heard from Roy since then.) My bank issued a temporary reversal of the charge while they investigated, but say the company has not yet responded to their questions (now a month later). All of this was a very unfortunate first impression of Extra Space Storage. Today I got an email from them asking me to review them on Google, Facebook, and Yelp, hence the review.

The only thing I have negative to say about here is that they say they're open 6am-9pm everyday but…read moreif you have an indoor unit you can't get access on weekends no matter what time it is.

just rented a unit less than six months ago and asked them if they were going to jack up my rate by…read more40 to 50% after a few months like all the other storage units and they said they would not.....well low and behold I get a letter in the mail today that my rent was increased by 40% don't fall for the low rates. This place is an absolute scam.

Jevon and Melissa are rock stars!! They answered every…read morequestion and explained the process fully. Jevon was so pleasant, positive, and patient!!! He made everything easy and contactless bc of my immune issue- without making it a big deal. Both were thoughtful and considerate. Jevon was so friendly!!! Honestly, this place is our U-Haul go to. Truck ran well, and got us through Round Top trip. Clean, safe, and well operated! Don't hesitate.

Very upset. Made a reservation for a 20 ft Uhaul truck. I received confirmation that the truck was…read moreready & available for pick up a day prior. My husband finishes work at 9pm - we get there at 9:30pm and they forgot to enable us to do mobile check in!!!! No 20 ft truck there. We tried calling for 45 minutes to get through to Uhaul customer service to get someone to help. Waiting in the dark being eaten alive by misquitos...Finally after an hour someone from Uhaul was able to help us. The only other truck available was an hour away - but we had to take it - as our movers will be here tomorrow morning at 5am....now we won't even get home until 1am. Very upset, tired, and not looking forward starting our cross country move with no sleep

I've stored my boat for several years here and they've been great. But trying to get my boat out…read moreyesterday and put it back today was crazy. They're letting the construction workers park in the driveway, and today there was a huge flatbed truck blocking the driveway. I pay money to park my boat here. So who do you want on your property, me ( paying customer) or construction workers cars and trucks ( for free)

My husband and I rented a storage unit at this location and had a very pleasant experience. The…read moremanager John was very courteous, helpful, and knowledgeable with our specifics and on moving day when we needed another unit immediately, John was there as well and assisted us immediately with the new request. I definitely know that we will be using this location again. Thank you!

I highly recommend this facility if you need to rent a storage space whether short or long term for…read morean excellent rate. I absolutely loved the customer service I received; the staff was extremely friendly and helpful, and I was even offered free use of their moving truck to get my belongings there!!! They went above and beyond by providing me detailed information about the place and all the available units with their sizes, rates, and location within the facility, so I could make the best choice for my needs. Thank you Lakeline Storage!!

This was my first time renting a storage unit. Laura was super helpful and made the whole process a…read morebreeze. It's indoor, there's tons of security cameras, and gate codes so you know your things are safe. I also liked that they provide carts for you to live your items easily.

Sherri, the manager, is reason #1 to rent a storage unit at Anderson Mill !!!…read moreWhile attempting to find a 10x10 space and not pay a fortune, I had the pleasure of speaking with her. Although there were no vacancies, she requested my phone number. Much to my surprise, I received a call shortly before the moving date. The property is clean, well lit and convenient. Paperwork is minimal. One month, I accidentally sent a check that was greater than the amount due. Sherri rang to advise me of the error ;) If I ever need to store personal belongings in the future, Anderson Mill will be the only acceptable place.

Sherri is super awesome. She was upfront and extremely personable. I shopped around and Anderson…read morewas the Least Expensive and most convenient. I was going to rent a 5x10 but decided it was too small. Sherri set me up in a 10x10 at a reduced rate for the first few months. This is the type of local service we need. I felt important and understood. Thanks for the great experience thus far.

No Concern for a disabled Veteran here. Brian the manager is a rude inconsiderate person who…read moreseems to have an ax to grind and is quick to judge race without any reason. Eric the owner does not stand behind a deal he made for someone in need and was homeless. Said he was a Christian. I don't think so. No recommendation for this place. No star of any kind but poor!!!!!

One of the best, cleanest, and safest places to store your stuff. The staff is so friendly and…read moresupportive. They have cameras and tight security around. The storage containers are super clean. I so am impressed with the storage office manager Brain, he has helped me a lot and guided me really well for storage when my builder did not close my house on time. I would recommend everyone to use this storage place as it is real value for money.