1. Extra Space Storage

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Austin, TX

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Extra Space Storage

3.9 (19 reviews)
Open • 6:00 am - 10:00 pm
Updated a few days ago

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2 years ago

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Emily S.

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2 years ago

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Emily S.

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2 years ago

Had $10k worth of items stolen out of our two units. Not sure how they even got into our units. Management couldn't resolve it.

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3 years ago

Easy peasy process, the facilities are well kept, and you can obtain carts at every entrance. Highly recommended!

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Emily S.

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3 years ago

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Emily S.

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3 years ago

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Emily S.

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5 years ago

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Emily S.

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5 years ago

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Emily S.

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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5 years ago

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7 years ago

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Emily S.

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5 years ago

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9 years ago

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8 years ago

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9 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

“Myrna the manager is the reason I chose this storage facility.”

Mentioned in 3 reviews

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College HUNKS Moving - Leander

College HUNKS Moving - Leander

(27 reviews)

We had a great moving experience with Clavon P., Gage H., Chi A., and Brian G. They were…read moreprofessional, friendly, hardworking, and very careful with all of our furniture and belongings. They worked efficiently throughout the entire move and made what could have been a stressful day go very smoothly. We really appreciated their positive attitude, teamwork, and attention to detail. Everything was handled with care, and they were very helpful from beginning to end. Highly recommend this crew! Thank you Clavon, Gage, Chi, and Brian for doing such an excellent job!

The movers were great. The 6-7 person team, the 3 trucks. All amazing. When 2 trucks showed up (a…read morelarge 21+' and a smaller one) after the walkthrough day of, the lead mover guy called his boss and was like "we need more people and a truck". Granted this was AFTER their estimator came a week before. But no worries. Everyone showed up. All the guys wrapped, and moved our 2k sqft home into our new 4k sqft home. Lots of guys, lots of boxes. We even had a drink with the remaining crew after because they were so cool and good. 4-ish scratched or damaged pieces. 4 scratched chairs that were suposed to be wrapped but were not (photo proof). and 1 cracked cabinet. The mover guy said "I am sooo sorry I broke that". He was genuinely sorry. Here's where the problems start. We paid for the extra damage insurance/waver thing. Extra money per pound. They said they could not do ANYTHING about the scratched items... ok. WTF. But what about the cracked cabinet? They wanted to either fix it for 5 WEEKS (LOL) or give us $250. It's a 300lb piece of furniture. I am not letting you carry it back downstairs and keep it for 5 weeks for the "possibility of repair" then carry it back up. The damage to the house alone wouldn't be worth that. This goes against the contract they had signed. It's been 2 months of communication with Killian. 2 months since the move. Caution all looking to move with College hunks. Hit or miss. Mover guys = great. management and claims department = horrible.

The UPS Store

The UPS Store

(57 reviews)

I only go the UPS store for the return of items through the mail. I ordered a formal dress online,…read morewhich I do not recommend. It was sequined dress. Before I could try the dress on, sequins were bouncing off the dress. Not a good sign... In addition, I did not like the way the dress fit overall. So, I decided to return the dress. Many stores used to have free shipping and free returns. Well, now days, many stores still have free shipping but no free returns. I had to pay $5 to get return labels to ship this dress back. In the big scheme of things, this was not too bad (some stores charge $15+ for returns.) I went to the UPS store with my QR return code and literally, in seconds my return was made. He also gave me a paper copy of my transaction. In addition, I had my left over taco bag in hand and he said I could use a trash can that was hidden underneath a counter. So, super nice of him given that I did not even asked for a trash can. Excellent experience at UPS...

I have been using this location of the UPS store for awhile and one good thing about it is that it…read moreis very rarely busy. I like to call it my secret UPS store. It's a great convenient location, too. But I had an issue with them this morning that I have to share. Their website lets you create print orders to pick up in the store and I used it because I needed copies. They said the copies would be ready this morning, so I stopped by. The shop attendant told me their website doesn't work so my order was not only not ready but it was not even in process. He said I could email it but there is an additional fee to send it that way. Don't take orders online if you can't process them. The shop attendant was so unapologetic and literally walked away from me while I was still talking to him, trying to understand the situation. Don't call yourself a print shop or copy place either if you're not going to fulfill the service. Very disappointed.

BCS Moving - She tried to look cute for her mugshot?!?

BCS Moving

(4 reviews)

YES!!!! This is your moving company!!! Not only do they…read morerock doing a great job, Seth and his team are polite and upbeat! I had been the victim of a bait & switch mover and was forced to pay much much more than their not to exceed estimate. I was not allowed to talk to the owner. Horrible experience. No ghost owner, Seth is with you the entire move and working hard along with his crew. He even reminds them about proper body mechanics to keep them safe. Moving is never fun but Seth and his guys make it as nice as can be. I am going moving back to the Dallas area and hope Seth will be able to make my move for me. You can trust him and belongings were handled with care. Seth is always there to make sure all is well with your move and keeping his crew safe too.

Seth and his crew have helped us out three times. The first time they helped me haul some heavy…read morefurniture to my storage unit when we were putting our house on the market. While at the storage unit, they then also helped me repack half of it so I could get more in. The second time, I hired them again for their storage unit repacking skills for a second storage unit, where they saved me half the space! The third time they helped us move the big stuff when we finally sold our house and moved. The things that are nice about Seth and his crew are: They really know their business. They're reasonable in price and they work not only hard, but efficiently. They're pleasant, courteous, respectful, professional and at the same time, they are easy going. The guys get along and work very well together. They saved me from having to rent another storage unit thanks to their masterful storage unit packing skills. Items I thought might be an issue for them weren't. I kept waiting for a "but" or hesitation for one thing or scenario or another and there wasn't one. Not even for the rock wall in front of my old house, which other people had complained about. They didn't care if I worked right along side them. Whether you can afford them for an entire move or not doesn't matter, the level of professionalism and service is as high. They totally get budget concerns and will work within your budget. They work hourly, so set the hours and they will work within that. Seth is a straight shooter and doesn't mind questions, even repeated ones. Didn't matter how tired or stressed we were, these guys got it, didn't bat an eye and basically did all they could to make everything easier. For which I thank them greatly. :) All in all, each experience was very positive. I heartily recommend this company for your moving or storage unit repacking needs.

Extra Space Storage - selfstorage - Updated November 2026

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