Amazing service to getting affordable and quality turn around time for same day PCR COVID testing…read more We needed a way to test our infant/toddler within the 72hr window before our trip to Mexico and the Bahamas and XYZ came up on my search. Keqin and staff were so friendly and efficient in getting us seen and results within 4 hours. We arrived alittle after at 8am for our 8am appointment, parked and called to let them know we had arrived. Someone came out to confirm patient information and details, inquired of what all we expect from the result page and we were able to access this via email and submit it to get ready for boarding for our trip Tuesday! $85 for the test and it was the most affordable in Austin and I would happily come back. My little one was upset but then quickly bounced back and they were so gentle. I recommended it to various others in our trip group from Austin and they all had positive words to say so THANK you for making this so easy and giving us peace of mind!

Excellent turn around (5 hrs), price ($85 at time of writing), and service (good online forms, and…read moresample collection). Perfect for my trip to Barbados. I needed a nasopharyngeal swab, and that's becoming hard to find. XYZ lab offers a wide range of methods which makes it much easier to meet international travel requirements. Report was detailed and included all the details I needed for travel.

went it for drug test - AMAZING WONDERFUL PLEASANT NICE employee named Lina - it was very fast and…read moresimple!!!!

I hate leaving this review. I'm in an ugly custody battle. The court I'm going to favors Any Lab…read moreTest Now. Not an issue. To prepare for a filing I was about to make, I decided to be proactive and get a hair follicle test as a buffer for any wild accusations by my ex. Due to circumstances, it needed to be done ASAP so I could have the defense I needed. A couple weeks ago, I took off of work at the earliest possible time I could and raced to the Bee Cave location. I live/work downtown and my GPS sent me to that location. I arrived at 4:40 PM. I had no time Saturday, as again, I was working. Imagine that. I rushed in with my infant. I asked the employees to do a 5 panel hair follicle test if they were accepting walk ins still. I didn't want to be an AH. If they turned me away, I would have understood, but I had to try. They told me they could - no issue. They provided the price. It sounded like $215. Weird. It was $179 online. I chose not to argue - I needed this done ASAP to move forward with filing. My emergency trumped all in that moment and I figured I could ask questions later. Surely there would be a logical explanation. Maybe they raised their prices for walk-ins? Maybe it was just taxes. No clue. I completed the test. The techs were very kind and fast. Despite their price mess up, I still like them. They told me I'd get my results by the following Thursday. I was done in no time and able to tackle the rest of my day. Following Thursday rolls around. No test results. It also wasn't $215, it was $259. A hell of a lot more than their site advertised with no logical explanation. So I called and asked about that and the price difference. A very kind gentleman told me I was overcharged because the techs failed to ask which lab I wanted my test sent to and one lab was more pricey. I told him that was dumb - why would they assume like that. He said due to their mess up, he'd ask a manager if they could reimburse the difference and that my results would be in at the latest by the next day (Friday - a week from the initial test). I called again. Still no test results, but I was told it can take 10 business days for results. Cool - but that would be nice to know from the get go. She said she heard about me being overcharged and that that wouldn't have happened if she was working. She forwarded me to leave a voicemail for the person I previously spoke with about the reimbursement. By the next Tuesday (day of this review), I received my results and called again about the reimbursement as I heard nothing and hadn't been reimbursed for the overcharged amount. I explained the situation to the person right off the cuff. She forwarded me to someone. I explained again and was exasperated. The woman was extremely curt. I'm guessing she was the manager who had to approve the reimbursement. She said a family member died and she'd been out all the previous week. I apologized profusely, but explained all I wanted was to be reimbursed for being erroneously overcharged. She proceeded to gaslight me and make it out to be MY fault. If I didn't want to be over charged, I shouldn't have gone so late in the day! The techs shouldn't have accepted me after 4:45! The techs obviously didn't have enough time to give me my options! I was wrong the website doesn't show $179 as the test cost! But out of the goodness of her heart, she'd reimburse me for my ineptitude. Bless her heart. The thing is, the website only shows $179 for a 5 panel, so she was all wrong about that and my arrival time. As I told her, I could dispute it with my bank and 100% be reimbursed for the difference. I just wanted them to do the right thing. Apparently, accountability for overcharging a single mother isn't their forte. Maybe I shouldn't have dressed however I did that day. Maybe then they wouldn't have overcharged. If I could give the staff more stars, I would - this review is solely based off being overcharged and the treatment by the manager. Seriously, a simple apology would have been the appropriate thing to do. People go to your lab in times of duress - a little decorum goes a long way. See photos for pricing - they're more accurate than the employees can provide.

Usually when you walk into a medical facility, people need a little more comfort and patience. The…read more2 out of 3 staff that we interacted with did not give that. They were impatient and made rude facial expressions. The only reason we have gone twice to do labs is to save a trip to Austin. I figured a second try would change the experience, but it didn't. This review does not pertain to the doctor or NP. We just went to do labs.

Great service. I have seen both the MD and the NP and they are good. The NP is super thorough. I'm…read morevery comfortable having my son and I get care from this location. They also answer the phone unlike the Bastrop location. Highly recommend.

This clinic was my first experience at this VA Clinic for my service-connected disabilities. It was…read morerecommended to me by one of my other battle buddies. This outpatient clinic offers offers primary care and specialty health services, including mental health services, X-rays, laboratory services, nutrition counseling, women's health services, and more.. Compared to my previous clinic in Temple, TX, this facility is much more advanced, as many veterans have noted. It's modernized, and I didn't notice many veterans waiting to be seen, which hopefully reflects a reduction in the backlog we know has affected the VA for some time. If you're new to this clinic or the VA system in general, on the 4th floor you have two areas where you can walk up to check in or get assistance. It's also a good idea to create an account through the VA website or mobile app, available for both Apple and Android devices. The VA's mobile app is quite useful, providing a wealth of information on your service, benefits, letters, and, most importantly, details about your appointments and prescriptions. One thing the VA could improve on is giving clearer directions for appointments, as it can be overwhelming for someone new to the system. That said, the staff here have been helpful and informative overall, with plenty of people available to guide you through the process. While some employees may have the attitude issues that others have mentioned, I generally don't let it affect my experience unless it impacts my care. Speaking of care, my experience here has been an awesome experience so far. My primary care physician is very attentive and the nurses to include the employees all have great attitudes and look like they are happy to work here. For more information about this clinic and its services, you can visit their website: [Cedar Park VA Clinic](https://www.va.gov/central-texas-health-care/locations/cedar-park-va-clinic/). Parking here is plentiful, so there's no need to worry about finding a spot. If you have an ISA placard or the ISA symbol on your Disabled Veteran (DV) license plates, there are designated spaces right in front of the building. Upon exiting your appointment you will check out with the staff to ensure you have all your information updated and the next appointment scheduled. You can also up date any information that is incorrect on your VA profile here.

I've always been treated medically and personally well at the VA. Appointment wait time is better…read morethan I've received outside of the VA.

We went to this urgent care on a Sunday afternoon when my daughter badly cut her foot. The staff…read morewas fantastic and made us feel taken care of. Bonnie took care of my daughter and was super competent and explained each step to us. Also, Jackie at the front desk reassured us and told us they would keep the cost down as much as possible. All along they told us how much each step would cost and it was very reasonably priced. Especially in this time when so many of us have high deductible insurance plans, or no insurance, I really appreciated their transparency.

Don't let the beautiful, modern office deceive you. I came in after slicing my finger open and left…read moreextremely disappointed with the care I received. I've had a very similar cut treated at another urgent care before, where Dermabond was applied successfully to close the wound. I also work in healthcare and have seen Dermabond administered properly many times. Unfortunately, my experience with Carmelia Petch, PA, was completely different. During the application, her hands were noticeably shaky, and the Dermabond was applied messily, leaving purple adhesive across my thumb and hand while parts of the actual incision appeared inadequately covered. Very little of the adhesive was used, and I left feeling as though the wound itself had not been properly secured--the entire reason I came in. Given the location in Westlake and the appearance of such a beautiful, modern facility, I expected a much higher standard of care. The front desk staff was very nice, but I was incredibly disappointed with the treatment I received from this particular PA. It felt like a complete waste of my time and money, and I would not feel comfortable having her treat a similar injury again.

Staff and Providers are friendly enough at this location, but the whole "Total Men's" Parent…read moreCompany just wants to milk you for co-pay's and visits that aren't neccesary. Of couse physical is covered by insurance, but the follow up after the Physical to review bloodwork, not covered. Need to get a prescription renewed that was prescribed at physical follow up apt. Must come in and see the provider for that. Get out of here. Won't be going back to Total's Men's or any of their locations and finding a new provider.

Went here for the rapid covid test. Super fast! As in I barely knew she was done fast!…read more I was a little hesitant as I hate parking at the domain on this location but they have parking, you don't have to go to a garage or anything like that. It's super clean. Kinda weird going to a men's place since I'm female but this is the only place I'll go for covid tests from now on if I need another. This one is actually further from me than others but it was a far better experience than the last covid test i had so I will drive to this location if I need another one. They had me in and out so fast I didn't even have time to swipe a drink out of the fridge in the waiting room!

Stopped in without appointment due to traveling. Jay, as usual was professional and friendly. I was…read moreworked in by Jay and met a new Medical assistant, "Daisy". Super nice and professional as expected. She did a wonderful job and her attitude was great. Thank you, "Total Men's" for another professional health experience. David W.

Friendly staff, great communication, and nice interior. I will keep this as my primary care…read morefacility.

I was looking for a new PCP and booked my appointment by phone. Upon arrival I was acknowledged…read moreand taken immediately. The ladies at the front desk walked me around the office like a VIP. Great and very friendly staff. Clean and modern office and equipment. Also got a free $5 Starbucks gift card for checking in! How can you beat that? Nice touch. Look forward to seeing you Total Men's on my future visits.

Mislead you on insurance billing. Overall poor experience and overpriced. There are so many better…read moreoptions in Austin for a PCP, do not go here.