I'm relatively new to ARC. I've seen a physician at a different location a couple of times and was…read morein need of care months sooner than they were able to provide it. The scheduler was able to get me in to the Bee Cave location with Dr. Wang within the same week. Huge points for availability. Check in was a breeze. Two large waiting areas; however, didn't use because my name was called within moments. Yay. Dr. Wang has a great personality. He's very friendly and actually listens. He addressed all of my concerns thoroughly and promptly. Visit notes were available on My Chart the very next day - a Saturday! I have a follow-up telehealth visit with him this week, so I will see how that goes. Overall, a great experience. Definitely worth the extra distance because things worked so much more quickly. :) Plus - xrays available on-site. Very convenient. Tech was nice. Meh - some things are very antiquated. I actually had to fill out paper forms to allow them to share information with another physician. Gasp! Lol. And in order to share my images, I had to drive back to pickup a CD. What? They don't have the ability to forward them electronically.

First time going to ARC, it was recommended by my partner. I had to schedule quick, I had a head…read moreand neck incident. Im glad they were able to get me in. I went in due to being in an assault incident. Dr Pratt was my doctor and she was amazing. Very understanding and listened to my situation and what had happened. She knew her stuff and very informative. She recommended an x-ray and gave me steps on how to move forward. I ended up having neck spasm and still do. I went back and she checked me out and recommended PT. Its hard to find quality doctors out there, especially the ones who care about their patients. I would recommend this clinic and the doctor.

Let me start by saying that I've known some excellent doctors, and have had a couple of…read moreearth-shatteringly bad experiences as well. Dr. Julie Reardon has surpassed my wildest expectations of what a family physician CAN--and is willing--to do. I think that's in part because she is a phenomenal physician and person, and I suppose the Harvard education and work with Dr. Andrew Weil doesn't hurt. I'll add that all of the folks in her office are equally as competent and caring. If you are contemplating a visit to Dr. Reardon, it's because you haven't been feeling as well as you should--probably for quite some time. Your insurance-covered doctor has run some general tests that haven't shown anything all that extraordinary; and while you may greatly respect your PCP as I do, you realize that time and budget constraints limit the ability to which they can explore your issues. You may have been told that it's your impending menopause, or your weight, or that you perhaps should consider antidepressants. This is the state of medicine in our current era of managed care, and it's nobody's fault. Sometimes it just IS. Know that, if you can afford her services, "Dr. Julie" will leave no stone unturned in helping you find that road to recovery. She's not one of those "vanity doctors" who will hand you creams, diets, and vitamins to make you ageless and extra hot...although feeling better usually makes you look better! She's a serious, science-based physician with an uncanny ability to relate the typically unrelated, and see the "big picture" of your health situation. In our initial visit, she caught on to trending issues I'd never thought of before, including a potential genetic makeup that leaves me prone to certain problems with mood and energy level that are exacerbated by stress...and I've had a year of that! She ran a gamut of tests after explaining the purpose of each one, and uncovered a problem so critical it was a wonder I even had the energy to get out of bed in the morning. I am no less impressed with our follow-up discussions. She has referred to another provider for an area outside of her realm, and also recommended simple vitamin and supplement changes that will do me a world of good. At the same time, she's not that earth-crunchy guru that's going to mandate that that you live on purified air and chants...hers are moderate lifestyle changes for real people living in our everyday world. Dr. Julie doesn't take insurance, but that allows her to spend true quality time with the patients who sign on with her. I will say that, for the fees involved, I feel like it's been a very good choice for my healthcare dollars. I am finally getting some solid answers as to why I've felt HORRIBLE over just this last year, and I finally feel confident knowing someone's got my back while I take steps to get better. I think there are a lot of docs out there who dream of having a practice like Dr. Julie's--and she has made that dream a reality. When I think about how quickly Dr. Julie started "cracking the case", and all the co-pays and labs past that never quite addressed my issue, I realize that I have now SAVED time and money in the long run. What's more...I could have gotten REALLY sick were it not for Dr. Julie and her findings. She very well might have saved my future from being...well, not so bright. Thinking about calling for an appointment with Dr. Julie Reardon? I say go for it...you will NOT regret it, and you have everything to gain.

When a doctor takes an oath to help people, part of that help is billing their insurance. It may be…read moretrue this doctor is one great practitioner, but there is no reason why she should nor be able to bill insurance. Read the oath again and think long and hard who you really help. Only the affluent. Sad state that healthcare is in today due to all the greed. No one is in it to help ALL IN NEED anymore. 11/19/19 Reply to Owner:

I love this practice…read more All staff and medical professionals have always been caring and helpful for all of my physical and mental health needs. Dr. Hill and Kitty are amazing. 5 stars all day long.

Dr. Ince is hands down one of the most compassionate, attentive, and effective doctors I've ever…read moreseen. I truly feel heard, supported, and cared for by her -- and that's rare, especially in ADHD care. I'm so grateful for her! That said, this review is three stars because of the front office staff. I've only had two phone interactions with the office since returning to care, and unfortunately, both were unnecessarily rude and condescending. The first was regarding a same day schedule change the office requested less than an hour before my appointment. When I couldn't accommodate the new time due to work, I was met with clear frustration and no flexibility. So I just made it work anyway. The second happened today: I had a virtual appointment this morning, and moments ago received a phone call demanding immediate payment -- not just for today's appointment, but also for one from a month ago that I hadn't even been notified about until just an hour earlier from my insurance. When I asked if I could pay through the portal, I was repeatedly pressured to pay over the phone instead, as if I was avoiding the bill. I have no issue paying my bill, and in fact, I paid it immediately after the call ended. But I was spoken to as if I had ignored multiple invoices, and the tone felt aggressive and was incredibly inappropriate. I understand that medical offices deal with difficult patients all the time. But kindness should be the standard, not the exception, especially when both phone calls I've had with your office staff have left a bad taste in my mouth. Thankfully, Dr. Ince makes it worth continuing care. But I'm genuinely relieved that my appointments are virtual, because based on how I've been treated, I have no desire to deal with this staff in person.

People behind the front desk are terrible . Unprofessional. Not nice . It's the first thing you see…read moreand if they're not on Facebook they're talking too loud about personal stuff. If you ask them questions, they accuse you of being disrespectful. I receive a letter where they missed two of my appointments in a row and I thought it would be an apology but it was from a boss who wasn't there who took the front desk side of the story and accused me of being bad patient behavior. Absolutely unbelievable. She didn't even contact me and she wasn't there and I received a handwritten letter saying how bad my behavior was. Didn't even call . Unbelievable

Happy with this clinic, like doctors and staff. All my…read morefamily comes here! Convenient location as well

Dr. Ikbal is shockingly misinformed about nutrition, pushing urban legends that were disproved…read moredecades ago. This is all the more astounding because nutrition was her undergraduate degree. She also doesn't appear to practice evidence-based medicine. After her asking me what I eat in a typical day, she asked, "Where do you get your protein?" (Ugh. The idea that protein is hard to come by is flatly wrong and severely outdated. As Dr. Nestle, chair of the NY University nutrition dept. said, *26* years ago "We never talk about protein anymore, because it's absolutely not an issue, even among children. If anything, we talk about the dangers of high-protein diets. Getting enough is simply a matter of getting enough calories." The DV/RDA is ~8% of calories from protein, while grains are ~13% protein, vegetables 23%, etc.) She then tried to tell me that I had to combine plants foods to get a complete protein. (That was an urban legend promoted by a popular 1971 book, whose author recanted ten years later. The USDA nutrient database shows that individual vegetables, grains, and beans have all essential amino acids, in higher amounts than what we need.) Finally, she said I should eat more fat. I asked if there were science to support the idea that an addition of fat to an otherwise healthy diet improves health outcomes. Her reply was like, "I've been a doctor for 20 years...." Meaning, no science. By the way, she asked why I chose her, and I said that one of her patients wrote in a review about how he was able to get off all his meds for Crohn's Disease. Dr. Ikbal replied that the patient took himself off the meds, it wasn't her doing. Anyway, after hearing so much misinformation in just a brief, limited interaction, I have to wonder what other misinformation Dr. Ikbal is operating on. If you want a physician who practices evidence-based medicine, you'll probably want to look elsewhere. UPDATE: After I left the above review, suddenly DOZENS of glowing 5-star reviews appeared within a few days, about 1/3 of which are from people not even in the Austin area, many not even in the same state, and many of whom have zero other reviews on Yelp. Yelp has understandably moved most of these to the "Reviews Not Recommended" section. Is Dr. Ikbal buying fake reviews? Draw your own conclusions.

Our whole family has been seeing Dr. Katriny Ikbal for what I guess is about four years now. Dr…read more Ikbal is one of the nicest and most informed doctors we've seen in years. She's made numerous referrals to specialists as needed and has always expressed her utmost concern for our health and well-being. Don't let a negative review dissuade you from using her. In an age where healthcare costs $1,000s a month with high deductibles her medical practice model is the future of healthcare. She's reasonably priced, we've rarely had to wait more than a day to see her and in a crunch she'll make herself available by phone. One of the sweetest people you will ever meet. She's well versed in both conventional medicine and alternative approaches. Yes, she'll nag me about getting my annual bloodwork which is included in her fee but she does it politely and because she cares. Fred M. and Family

This is a great location. The office & building is very easy to find. The staff is very friendly…read moreand helpful.

Due to an accident in 9/24, my face was smashed and my nose bleed like you wouldn't believe. The ER…read moresaid, if you broke your nose then it might not show and there is nothing we can do about it. (Did I break my nose?, We don't know and "studies" show that it probably won't show up in X-rays".) Did I have a concussion? Same answer. How much did I pay for absolutely no help? Over $1000 for EMS and $300 for the bad service. Rude nurses and doctors. . Then my PCP sent me to ER for chest pain in 2/25. For fear of a heart attack. He sent me. he wanted them to do lab work, stress test and ct scan. . I went and after a simple X-ray and blood work, they said, even though my blood pressure was in the danger zone that they don't know why I have chest pains and that studies show that they tests my PCP wanted were not needed. $450 for nothing except an absolutely awful and mean and horrible nurse. Then the exit person told me they cater to the FOUR assisted living homes in their immediate area. That keeps them busy and it's all Medicare. Which I use private insurance. It explains a lot why the service is horrible. Later another physician told me to stay away from anything related to BSW because they run it like an HMO and deny services.

One of the most attentive, knowledgeable, and supportive doctors I have ever met. It's an honor to…read morecall him my doctor.

I had a first-time annual physical visit with Dr. Scott Gaertner. During the visit, he asked me if…read moreI'm taking any medication. I told him "yes, I'm taking Claritin because I have seasonal allergy due to oak pollen". He asked me if I need any prescription. I said "it's fine, I've been like this for many years, and Claritin works for me." A couple of weeks later, I received a surprising bill of 3-digit amount. I called their billing department and office manager. They told me it's because I discussed my allergy issue with the doctor, and it's considered outside the annual physical. It makes absolutely no sense to me because I was literally answering the doctor's questions! He didn't diagnose anything, nor do I need any. I also checked the notes of my visit. It says something like patient is taking Claritin with minimal improvement and wants to discuss prescription options. This is a fraudulent statement. They literally lied for extra charges. I've been doing annual physical while having allergy issues for many years. I was never even able to imagine those decent people would do shady business like this. Totally beyond my understanding. Surprisingly ridiculous. I've spent hours calling their billing department, talking with my insurance company, filing appeals, and even consulting with lawyers. No matter what the outcome is, this is very very frustrating. My family and I will never go to Baylor Scott & White again. I will also advise all my friends to avoid Baylor Scott & White.

We can help you with the Low, low cost of 24K. This is WOW. Just looking online-- Yes, she offers a…read moreslew of np, pa but almost everything is à la cart. Health services in this country is such a sick money grab. So the doctors that take insurance are usually NOT holistic practitioners, but the ones that do TAKE insurance offer you prescription drugs. so sad for those who can't afford proper healthcare with and without insurance. I did not get treated at this based on their website and information . I am sure they have some fantastic staff members. But you can definitely enrich the main doctor by giving her $24,000 for the VIP services.

Finally!!! People who truly understand the thyroid, and who are HAPPY to teach you about it!!!!…read moreUnreal the difference in care with them, versus seeing THREE different endocrinologists and a multitude of doctors who don't understand how to medicate thyroid problems. Game changer for not only my life, but my family's life as well! When mom is thriving, everyone is thriving!!! And being able to do appointments via zoom? I mean could this get any better?????!!!

Everything was great in every way! Brandi Lynn was very thorough and awesome. Will be back.read more

Nice to have this small clinic in the neighborhood. Dana does a great job and has good…read morerecommendations and health information for your travel.